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TCB => Trader & Shipping Support => Topic started by: hathorcat on March 21, 2012, 01:37:43 PM

Title: Non Paying Bidders...update with names of users
Post by: hathorcat on March 21, 2012, 01:37:43 PM
Do you ever just get a feeling that some one isnt going to pay for an auction? Just that kind of niggly...I know this isnt going to happen feeling?


I am seriously getting sick and tired of it on ebay at the moment...do you think they are going to address this issue? If I had 10 auctions online 2 years ago they would all have been paid...if I have 10 auctions now at least 3 will have NPB...what am I missing? what has happened to change? is it just that ebay let people away with it now so there are more people willing to risk the strikes which never seem to fall?


Update:- And as suspected here are the names of my 2 most recent NPB...ryanladdhd and dawn_lock...*sigh*...I dont get it, I dont like it but there is a pattern to so many of these bidders being brand new and with no feedback on ebay...is there a way to insist that bidders have a certain level of feedback? Also does ebay have an age at which you are allowed to me a member?


Update 2:- So just as I am finally closing the cases...I know I should have done it earlier but for some reason ebay didnt do it automatically...one of these bidders paid! Great...I think at least the item sold even if they never answered my messages, had no reason as to why they didnt pay and thought that leaving it 10 days from the end of auction was acceptable [I actually have no problem with waiting as long as people mention it]. So I package her up and post her yesterday [this is 1 and a half days after I have received payment]. I mark her as posted yesterday...so tonight I receive a message from the buyer asking if I have posted her yet! A teeny tiny touch impatient? Am I being paranoid in thinking this buyer is going to be a problem with feedback and DSRs? I have probably been so silly - I had a feeling at the start on this one - I should have been snappier on closing the cases. Sigh....
Title: Re: Non Paying Bidders...
Post by: Gaspode on March 21, 2012, 02:24:03 PM
Yep there are tons and tons of NPB these days. I'm finding a similar ratio to you sadly.  They just never pay and dont' even send any comms to say why.

I think that a lot of sellers just relist the item after a set amount of time and don't bother with the NPB process as it seems a bit of a waste of time really so I guess most bidders just figure they'll get away with it.  Also, with not being able to leave negs for buyers now there isnt' much you can do.

However, if you do go through with NPB process and ebay finds in your favour you get your FVF back and they get a 'black mark' on their record - too many of those and supposedly they get their account restricted so its always worth sorting out.
Title: Re: Non Paying Bidders...
Post by: pinkkittywinks on March 21, 2012, 02:33:17 PM
i had my second ever NPB last month :(

i went through the NPB process, but still it is a pain and waste of your time even though you get the FVF back.

love pkw xxx
Title: Re: Non Paying Bidders...
Post by: banditpony on March 21, 2012, 05:45:45 PM
I must be lucky, to have only dealt with this once. And odd enough, that person had been causing trouble for tons of us here, that there was a complaint thread opened about it. (roll eyes).

But all my items are set up for pay required immediately for bin (how most of my things sell), and my auctions, people are really good about paying very promptly. I guess I am lucky so far, because I know a lot of people complain about npb.
Title: Re: Non Paying Bidders...
Post by: Ringlets on March 21, 2012, 07:30:00 PM
Yep there are a lot more NPB now than before :sad:  I think its to do with the fact that they can get away with it more easily now *sigh*  there is no bad feedback allowed for buyers, and a number of sellers probably dont bother to go through with the NPB thing. Oh and add to that the fact that even if the buyer gets their account closed, they just open another :(  I would like to think that ebay will address the problem in the future, but TBH I'm not very hopeful of it since they seem to be more interested in attracting big stores/businesses these days (who almost certainly arent so bothered by the NPB  than ordinary peeps ) . I hope I'm wrong
Title: Re: Non Paying Bidders...
Post by: RockinPrettyBeats on March 21, 2012, 09:59:14 PM
Well, let's see....

Since January 2012 I've had at least 20 non-paying bidders. It might be more. I'm trying to find the area in Ebay where it actually tells you how many cases you've opened. It used to be on the top of my page but now I'm having trouble finding it.

But yeah, it's getting worse.
Title: Re: Non Paying Bidders...
Post by: Unicorn_pops on March 22, 2012, 06:40:54 AM
"Also, with not being able to leave negs for buyers now there isnt' much you can do." by Gaspode

Yep that's exactly why it happens! Now you can't leave them a negative (which is unfair!) so no one can see what they are doing...hence why it keeps happening. I don't sell much on ebay, maybe 5-10 items in a three month period but somehow always manage to get at least one non paying bidder! Ebay needs to change that rule, if someone doesn't pay, you should be aloud to leave a neg even after opening a case on them.
Title: Re: Non Paying Bidders...
Post by: ponylady on March 22, 2012, 07:08:58 AM
Where do I begin on this subject?
It is more than a common trend anymore :(
 
And what do they care if they get a strike on their account, ebay does nothing to them in the end.
Title: Re: Non Paying Bidders...
Post by: willa on March 22, 2012, 08:17:44 AM
I have had so many lately, another one just this week... and its not just pony items too.  I so fed up with it : (
I really hope they do address this.  I personally think at the very least there should be a public way to see if someone has a non paying bidder strike.  If its is public on their profile then maybe they will think twice before wasting out time.  A little icon under their feedback score should do it : )
The current system of not being able to leave feedback for a bad buyer is totally constructed to make life easier for ebay... less messages from angry people wanting negative feedback removed, less negative feedback in general means more people willing to buy and sell = more profit for ebay.
 
In the meantime if it is something that effects you, make a complaint to ebay about the matter in general,
I know people don't like to complain or think it won't do any good but if we don't tell ebay then they won't know how we feel. xxx   
Title: Re: Non Paying Bidders...
Post by: hokuspokus on March 22, 2012, 08:30:22 AM
"Also, with not being able to leave negs for buyers now there isnt' much you can do." by Gaspode

Yep that's exactly why it happens! Now you can't leave them a negative (which is unfair!) so no one can see what they are doing...hence why it keeps happening. I don't sell much on ebay, maybe 5-10 items in a three month period but somehow always manage to get at least one non paying bidder! Ebay needs to change that rule, if someone doesn't pay, you should be aloud to leave a neg even after opening a case on them.

Oh wow, that's very weird you can't leave a neg feedback for that!! :O
Indeed no-one will see what these kind of bidders do... saddning.
Title: Re: Non Paying Bidders...
Post by: DaffyDilly on March 22, 2012, 02:52:59 PM
I just closed a NPB case today. Thankfully I was able to do a second chance offer for only 50p less so I'm happy.


It just bugs me though - why bid if you don't intend to pay, or if you did genuinely intend to pay and something came up, why not just say?
Title: Re: Non Paying Bidders...update with names of users
Post by: hathorcat on March 24, 2012, 06:53:18 AM
I have updated the thread with their names...

I know "everyone has to start with 0 feedback" but I am truly fed up with this now...I really am learning my lessons on here and on ebay in the last 6 or so months!!! Lol...is it bad I really only want to deal with people I know now?
Title: Re: Non Paying Bidders...update with names of users
Post by: lovesbabysquirmy on March 24, 2012, 11:09:11 AM
*sigh*  At least we know their names so if they bid on auctions and can't be blocked, the seller can prepare for the inevitable NPB.  :(  Thanks for letting us know.  *pony hugs*
Title: Re: Non Paying Bidders...update with names of users
Post by: coinoperatedgirl on March 24, 2012, 01:21:45 PM
I just had my first NPB this week.  The person has at least one other person who has left feedback saying that they never received a payment, and yet there's feedback left yesterday saying they paid fast.  I don't get these people.
Title: Re: Non Paying Bidders...update with names of users
Post by: mlpfan on March 24, 2012, 02:19:07 PM
have the same trouble, 30 percent don't pay. why buy if you are not going to pay?
Title: Re: Non Paying Bidders...update with names of users
Post by: Ringlets on March 24, 2012, 06:36:40 PM
Thanks for updating with their names Cat :hug: 
there was a way  block bidders with NPB strikes i think... I'll have to go see what you can block now. I know I've seen some auction descriptions where they ask for no 0 feedback bidders, or where you have to contact the seller first if you have low or less than 100% positive feedback before bidding
Title: Re: Non Paying Bidders...update with names of users
Post by: Maniah on March 25, 2012, 09:00:51 AM
I just make sure all of my auctions are set to block bidders that have unpaid item strikes.. I don't sell that much, but with what I have sold, it hasn't been a problem.
Title: Re: Non Paying Bidders...update with names of users
Post by: hathorcat on March 26, 2012, 01:50:58 AM
I just make sure all of my auctions are set to block bidders that have unpaid item strikes.. I don't sell that much, but with what I have sold, it hasn't been a problem.

How do you do that? Block all bidders with unpaid strikes?
Title: Re: Non Paying Bidders...update with names of users
Post by: Binkyfinder on March 26, 2012, 02:10:16 AM
I have a fairly large list of non paying bidders from the past few months.  I'm not sure what it is - but I have noticed that people who purchase "buy it now" items tend to pay more often than people who bid on the items.   :(  I do have automatic selling blocks to block people who have 3 strikes within a 6 month period, and it does help a little.

Another trend I have noticed are people who fail to understand how eBay works.  I had a woman buy something (non pony) and pay with an e-check.  I shipped within 12 hours of her payment clearing, but she gave me a negative as she expected me to ship as soon as she completed check-out.  Years back, it seemed as though it was common knowledge that most sellers waited for e-checks to clear before sending items. 
Title: Re: Non Paying Bidders...update with names of users
Post by: ponylady on March 26, 2012, 02:34:51 AM
I just make sure all of my auctions are set to block bidders that have unpaid item strikes.. I don't sell that much, but with what I have sold, it hasn't been a problem.

How do you do that? Block all bidders with unpaid strikes?
It's under your Buyer Requirement settings.  It can be set at 2, 3, 4, or 5 unpaid item strikes within 1, 6, or 12 months.  So technically they have to at least 2 before you can block them totally.
 
I hope that made sense, it's early and I have only had one cup of coffee :P
 
@Binky, I know! I keep saying they need a 101 in buying etiquette before they let people loose on ebay. 
Title: Re: Non Paying Bidders...update with names of users
Post by: cody_sunday on March 26, 2012, 04:28:16 AM
i've had problems with this recently too :(
i had an auction finish for £22 last week and then got a message off the winning bidder with a (very conveniently sad) sob story saying she couldn't afford to pay for the lot. i don't understand someone bidding on something if they don't intend to pay that much for it. even worse, i put through a second chance offer to the next bidder down and they turned it down saying they couldn't afford their top bid either. ridiculous behaviour really!

i relisted the lot and it just finished for £6 less than the first time and now i feel cheated :(
xx
Title: Re: Non Paying Bidders...update with names of users
Post by: ponylady on March 26, 2012, 04:38:22 AM
Cody that's terrible!
 
I try to be sympathetic because it's hard to know if they are telling the truth or not.  I like to believe they are but let's face it half of the time they are not. 
 
I also don't get people bidding when clearly they know they do not have the money.  It's not a game :mad:   There is time and money involved for the seller.   
Title: Re: Non Paying Bidders...update with names of users
Post by: ashlyne on March 28, 2012, 01:22:46 PM
To add buyer requirements to your listings:
1. Click My eBay at the top of the page. You may have to sign in.
2. Click on your Account tab.
3. Click Site Preferences
4. Click the "Show" link in the Buyer Requirements section.
5. Click the Edit link.
6. Select your buyer requirements.
7. Select Apply above settings to current and future listings.
8. Click Submit.
Title: Re: Non Paying Bidders...update with names of users
Post by: hathorcat on March 28, 2012, 01:41:57 PM
Thank you ashlyne!!!
Title: Re: Non Paying Bidders...update with names of users
Post by: hathorcat on March 29, 2012, 04:14:05 PM
A quick update on one of the bidders! After the auctions I have on ebay at the moment finish I think thats it for me...too many crazies and time wasters!!! Lol...just like real life!!! *Sigh*...I am having a cynical week sorry guys!
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