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Is it possible to have eBay feedback removed?

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megt19:
I recently sold an item on eBay - the buyer left me feedback saying 'great item but postage too high'
She sent me an email & apologized, saying that she had got me mixed up with another seller and given me the wrong feedback....
I replied & asked her to contact eBay & have it changed, but she now wont reply to me.......
not sure what to do about it...... my feedback is very important to me, I have 100% positive, but I don't want other prospective buyers reading untrue comments about me.....

Whoa1234:
I think you can respond to it and explain that the seller mixed up feed back.
I've never personally seen ebay remove feedback, just sellers responding to the feedback explaining a mix up... :/

kittybethy:
I hope you can get this resolved!

ponylady:
I know how you feel but there are a couple things you can do.
Go to this page:
http://pages.ebay.com/help/feedback/revision-request.html#submit
 
They will send your buyer a feedback revision request.  I think the buyer has 10 days to respond.  It might get her attention quicker than a personal message from you.
 
And if you want for the meantime I would leave a follow up comment till it gets changed, and here's how to do that:
http://pages.ebay.com/help/feedback/respond.html#leaving
 
I hope that helps and that she agree's to change it.

megt19:
Thanks Ponylady - I tried to request feedback revision, but I get the message "None of your feedback is eligible for revision" and it doesn't give me any other options...... not sure what to do next?

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