The MLP Arena
TCB => Trader & Shipping Support => Topic started by: Lancer on September 03, 2016, 10:55:41 AM
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I bought a lot of ponies via a BIN on eBay this morning. The seller has now contacted me to say: "Hi, sorry had to cancel order as the price was wrong.. I didn't realise til it sold selling for my daughter she wants 10 for them so sorry"
I'm pretty sure this is against eBay rules anyway as I had already bought and paid for them at the agreed price? But I'm willing to accept if it was a genuine mistake. (But then, why didn't she offer me the chance to pay the extra money she wanted for them? All very strange)
What I find more concerning is I've had no email to say that she's requested a cancellation and there's nothing on my eBay to say this either. When I look at the Order Details, I just get a little pink notice that says "Cancellation for this order is pending". I've never seen anything like this before. They are no longer on my "purchase history" and I haven't received any kind of refund.
I've not encountered anything like this before, I'm not sure how to write back to the seller of how to proceed. I wish I'd never bought the things now. :(
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youll get a refund soon, dont worry! the whole order likely hasnt processed yet. it is a little sketchy, but at least you wont have to deal with the whole situation and the problems that may arise.
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Thankfully you were right. Ebay emailed me today to say that the cancellation is processing and I will receive a refund soon. :)
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Don't get too concerned if it actually takes a little while to show up. :)
When I've had that happen it took them about 1.5 - 2 weeks to fully process it.