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TCB => Trader & Shipping Support => Topic started by: Tulips on August 15, 2018, 06:40:40 PM

Title: I'm considering quitting Paypal - advice? (update pg.3)
Post by: Tulips on August 15, 2018, 06:40:40 PM

Due to a recent nightmare with Paypal I'm considering quitting, but wondering what the alternatives are.

Here's a summary of the nightmare for anyone interested.

To sum it up, I paid for a mail forwarding service that damaged my product. I opened a claim with Paypal and they found in my favor, so long as I returned the item. The forwarding company had no legal claim on my item so I contested the decision. Paypal deliberated then came back with the same response. I contested again and this time they listened that it was for a service, not a product... they found in the sellers favor. I tried to contest again and they recommended I go to the bank. The bank retrieved my money and I thought everything was resolved. Nope, next day Paypal has updated my account to have an outstanding balance of the refund. I call them to demand an explanation, since it was their advice that got me in the situation. Apparently their protection policy doesn't cover services that are not as described, so forwarding companies can do as much damage to your goods as they want and get away with it, and since the case closed they cannot pursue the seller for the refund. They refuse to resolve in my favor, can't possibly foot the bill in place of the company (that I also suspect has illegal practices in regard to tax evasion), so I'm stuck with a negative balance and an account I can't use unless I want them to take the extra money to balance it without my permission next time I use it for a payment.

I also cannot delete my bank or card details, or even delete the account, because it is under limited access. Apparently if I haven't paid the balance in 120 days the account will be locked, allegedly with the outstanding balance still associated with it and any future accounts I try to open will also have limitations. I don't believe I'm in the wrong refusing to pay Paypal, at least I know if Paypal locks my account and then attempts to charge me (which they reassured they wouldn't) my bank should be able to protect me.

But what do I do now? Has anyone been in a situation like this and can offer advice?
I suspect my days of buying internationally are now over unless I can find a mainstream enough alternative that is more trustworthy.

Anyone use Google Pay?

Title: Re: I'm considering quitting Paypal - advice?
Post by: lovesbabysquirmy on August 15, 2018, 09:44:06 PM

Ugh I had a nightmare with Paypal and I stopped using it too.  Which meant the end of my online pony buying... it's been over 10 years now.  :( 
There really isn't an equivalent, especially if you want to use Ebay. 

*pony hugs*  I know how frustrating this can be!  Paypal took me for a $1200 + ride through banking in Dante's Inferno over... get this... FORTY-THREE cents. 

Title: Re: I'm considering quitting Paypal - advice?
Post by: brightberry on August 15, 2018, 10:42:52 PM

That sounds awful.   :hug:  Awww... I hope it works out.  I did have success once getting someone on the phone with me.  You might try that.

I don’t know what you can do.  If it happened to me, I would consider closing that bank account and credit cards associated with it.  If they were going to lock me out, I wouldn’t want someone in the future finding access to it.

But, I hope you can resolve it some other way.  That would be my extreme reaction scenario.  It’s likely they’d ping your credit history and I don’t know what your local laws are.  Why does Paypal have to be that way?

I didn’t link my paypal to my bank account, I have a CC with a really low limit because I just don’t trust them. 

Title: Re: I'm considering quitting Paypal - advice?
Post by: Tulips on August 16, 2018, 12:39:08 AM

Quote from: brightberry on August 15, 2018, 10:42:52 PM

I don’t know what you can do.  If it happened to me, I would consider closing that bank account and credit cards associated with it.  If they were going to lock me out, I wouldn’t want someone in the future finding access to it.

That is a very good and worrying point, thank you Brightberry. I will investigate changing my bank account and card so there's no loose ends that can be exploited, be it by Paypal or potential hackers.

Title: Re: I'm considering quitting Paypal - advice?
Post by: NightGliderSA on August 16, 2018, 01:38:53 AM

Oh wow, that really sucks! What did the forwarding company have to say about damaging your product though? Did they deny it? Surely they should be refunding you? Such a weird outcome from PayPal.

I stopped using the forwarding company that I had been making use of when they refused to give me the right to choose between their 'wonderful new product' (the post office) and how they normally sent my parcels (courier). With a negligible price difference.

Title: Re: I'm considering quitting Paypal - advice?
Post by: Tulips on August 16, 2018, 02:20:34 AM

Quote from: NightGliderSA on August 16, 2018, 01:38:53 AM

Oh wow, that really sucks! What did the forwarding company have to say about damaging your product though? Did they deny it? Surely they should be refunding you? Such a weird outcome from PayPal.

The forwarding company denied that their actions caused damage, claimed it was pre-existing, and sent me photos of how the product arrived to them (from Amazon) and circled the so called 'damage'. Their 'damage' was just light reflecting off the packaging, and I had pointed out several other spots of damage that were not apparent in their photo but they were obtuse to and refused to acknowledge. Then they claimed that either way their policy only covered certain damage to the product, and despite charging me for insurance the damage they 'didn't cause' wasn't eligible for cover anyway.

Their actions? The box that my Amazon order arrived to them in was apparently too big, despite them claiming to charge actual weight and not dimensional weight. So they took it upon themselves to cut my box down to size, destroying the structural integrity and without adding any reinforcement or protection... The box was so tight that my purchase sustained crush damage to the entire face of the product. If I had been able to buy directly from Amazon the box would likely have been sufficient protection, or they would have at least acknowledged the result of their actions.

They also removed my invoice from Amazon and declared an incorrect value on the customs forms (less than half the true value). However they still charged me GST for the full value, so I suspect that they are potentially evading passing on the full amount of tax they gather if they're so quick to lie to customs. I have no proof of this though, but it is still against the law to make false declarations on customs forms.

I am so done with the entire thing. Sorry for ranting.

Title: Re: I'm considering quitting Paypal - advice?
Post by: banditpony on August 16, 2018, 04:18:29 AM

Eh. I would pay the balance and close it.

Is it really PayPal's fault you didn't read the TOS? I'm aware when I use 3rd parties that I don't get buyer protection. I don't hold it against PayPal.

Or is it PayPal's fault that you used a service with poor customer service? The service I use repacks items with their own shipping materials appropriate to the item, and will use insurance if an item is damaged along the way from them.

Don't get me wrong, it really sucks. But this is more an issue with your forwarding service then it is PayPal.

Title: Re: I'm considering quitting Paypal - advice?
Post by: Tulips on August 16, 2018, 05:15:37 AM

Maybe if PayPal hadn't found in my favourite twice, lied to me over the phone about what their buyer protection service covered, advised me to seek a refund through my bank, and then claim they cannot pursue the seller but still open a case against them while I'm  stuck with a negative balance... Maybe then I would have just paid it and moved on. I tried to resolve this with the forwarding company, who charged me for insurance but refused responsibility, and the postal service that handled my package, but it's nobody's fault but my own apparently.

Spoiler

To put it poetically: Apparently my package could have been sat on, spat on and s#@t on and I'd still be the one to blame. That may just be 'how it is', but that ain't right and I won't stand for it.

Sorry, the entire thing has had me tense and stressed for weeks. Don't mean to take it out on anyone or rant. Apologies.  :(

Title: Re: I'm considering quitting Paypal - advice?
Post by: banditpony on August 16, 2018, 05:33:11 AM

No I get it, it really sucks.

But my advice still stands. Pay it and close the account.

Win some, lose some.

In the end it's something PayPal doesn't cover, so you shouldn't expect them to.

The first time they found in your favor because of the INAD-- but you can't claim that because you didn't buy the item from your forwarding service. So that really wasn't lying to you.

Title: Re: I'm considering quitting Paypal - advice?
Post by: Sweet Daes on August 16, 2018, 06:04:46 AM

...what the... whaaaaaaaaaaat... I am so sorry that they jerked you around so much.

0/10 won't ship again; -1 star on Yelp.
No, really, use your social media outlets to leave feedback on their performance. People search up that stuff, and they are not the only forwarding shipper in the world.

To be honest with you, Paypal is useful. It's almost a necessity because of how many people use it. I wouldn't use it for stuff where there isn't a whole lot of cover, despite being covered by their "protection policy". Paypal is not there for the little guy- they are a business, and one with really poor customer service.

I don't know if you could seek legal advice based on this situation as a "he-said, she-said", but that would be a good avenue to take. Outside of that, I would just pay the balance and drop the use of Paypal as a money-wiring service outside of eBay and the like.

The best thing to do to make it go away would be to pay the balance and wash your hands of it.

Title: Re: I'm considering quitting Paypal - advice?
Post by: Leave a Whisper on August 16, 2018, 08:48:59 AM

Do you have something akin to Better Business Bureau? I'd also leave negative feedback on the shipping company as well. Did you buy insurance?

Title: Re: I'm considering quitting Paypal - advice?
Post by: brightberry on August 16, 2018, 04:31:01 PM

 :(

If they have a claim number, you might try calling them in person.  I've done that and we got it resolved.  I think being able to explain that Paypal itself told you to go to your bank and do that might get their attention.  I don't know how often you use Paypal, but it might not be worth it to them if you leave them over a comparatively smaller sum than what they would make if you stuck with them.  They caused you a lot of trouble and anxiety by their own miscommunications which should have been resolved in the first email. 

Something like that might even get this shipping company on their watch list.

Title: Re: I'm considering quitting Paypal - advice?
Post by: Tulips on August 16, 2018, 08:24:03 PM

Brightberry, actually all my communication with PayPal has been over the phone not via email.

I called them 4 times in total, the first two were after the case was found in my favor twice and I had to correct them that it was for a service not a product. Neither time did they mention that their buyer protection didn't cover services, in fact they reasured me that I should receive a refund still once it was redeliberatee by the resolution center team.

The third time I called was when the case was found in the seller's favor. I was informed that I should seek the refund through my bank, instead of contesting the decision again. They didn't mention anything about services not being covered at this point.

The final phone call was when I discovered the negative balance. I informed them that I had been advised by their customer service staff to go to the bank and only then was I told that I wasn't covered by buyer protection at all. They told me that they can't pursue the seller for the money anymore because the case was closed, but I was told that even if I had kept the case open while going to the bank the investigation by the bank would have automatically closed the case and opened a new one anyway.

So sure, I didn't know that their terms of service had all of this information, but considering 3/4 of their customer support team don't either can I really be punished for it. Also, the first three reps I spoke to were polite, even when unable to help me I felt I was being treated respectfully. The last one was very rude from the start and I was frustrated enough to return the attitude.

In any case I have 120 days to decide, then allegedly the account will be frozen and they can't pursue the outstanding balance. I figure if I don't feel the need to use PayPal in that time then I'll do well enough without them. I dare them to try and retrieve the money without permission, since I was informed that they cannot do so.

It's not even the negative balance that has my account limited, it's for my 'protection' and they require I send them a copy of my card statements to prove the account hasn't been compromised.

Title: Re: I'm considering quitting Paypal - advice?
Post by: Sweet Daes on August 16, 2018, 08:36:15 PM

There is such jerking around going on here that I'm getting whiplash...

So, lets say that your bank refunds you... Then what does Paypal do? Remain at a negative, frozen for all time? If your bank gives you your money back that should be a nod in your favor that Paypal should follow.

Title: Re: I'm considering quitting Paypal - advice?
Post by: NightGliderSA on August 17, 2018, 01:23:15 AM

I'm a bit confused about the charge on your Paypal account Tulips: surely everything was paid for upfront already? The seller would not have sent the goods without being paid. The reshipper, in my experience, also takes their money prior to shipment. Why then is Paypal deducting money from your account now? There shouldn't be any outstanding balance anywhere that they have a right to take. Or did I perhaps miss something?

In addition, which right do they have to look at your banking statements? You are not requesting credit from them. I personally never send banking records to anyone, ever, unless absolutely necessary.

What a nightmare, it would be enough to cause anyone stress, sorry!

Title: Re: I'm considering quitting Paypal - advice?
Post by: Tulips on August 17, 2018, 02:04:16 AM

I feel as if I've done a terrible job at explaining all of the circumstances of this nightmare  >_<
But then it has been just that, a nightmare.

What's done is done, and as useful as Paypal has been I no longer trust them and would like to find an alternative for international purchases... I would prefer if we cease discussion of the drama that lead to this point, I respectfully acknowledge that not everyone will agree with my opinions and actions and ask that we can discuss alternatives instead if anyone has advice. 

I've been considering Google Pay, but will need to investigate it further. Does anyone have experience with it?

Title: Re: I'm considering quitting Paypal - advice?
Post by: banditpony on August 17, 2018, 04:10:22 AM

No you explained it fine. It's a really cruddy situation.

You did ask for help with the whole bank/paypal withdrawing funds. Hence my pay it, close it. Don't give it a chance to bite you in the bum later on. I think @lovesbabysquirmy's nightmare is warning enough to just zero out accounts.

Lots of sites take credit card now-- without the use of paypal. So why not use a reloadable visa or something?

Title: Re: I'm considering quitting Paypal - advice?
Post by: lovesbabysquirmy on August 17, 2018, 10:22:52 AM

URGH.  Yeah there is an obnoxious difference between services and items when it comes to buyer protection.  Services aren't tangible so they often get the short end of the stick in financial transactions.  Example, did you know that you cannot get a charitable tax credit from a service, only an item?  So you can donate $$$$ to a charity and get a tax receipt, but if you donate your expertise in making a professional birthday cake for a kid through a charity, you CANNOT get the tax receipt?  You could get one for your material costs, but NOT the time/labor portion... A retailer can't get a tax credit for donating a giftcard to their own business, BUT a customer can buy the GC, and get the tax credit because they spent actual $$$$ on it. 

Good to know that I won't ever be using a shipping service if I get back into the Paypal game. 

Mine was extra complicated because Paypal had its own policy regarding backup methods/credit cards in Canada (at the time), so they took from the back-up bank account FIRST instead of the CC.  So I had basically paid for the item twice.   Then they took from the CC, tried to refund the bank account, but because of the currency exchange, the refund was LESS.  On top of that, my bank has its own policies about which transactions are processed in which order. so at like, 12:01 AM, they processed the bigger amount (my Paypal thing), which nearly drained the account and overdrafted it by $0.43, which incurred bank fees!  When I woke up at like 7 AM and was trying to transfer money into my bank account, I found the whole mess and my account in the red.  Even explaining to the bank was no help, they were like, you gave Paypal access, they have policies, so sorry about your luck but YOU overdrafted, now you owe US bank fees. 

I agree, close that account from the bank's end so that Paypal CANNOT reach in there and try to take it. Sure they said they wouldn't, BUT they have the account numbers and the access, and all it takes is a computer error to snatch your cash away :( 

If the amount of money had been smaller in my case, I would have just shrugged, chalked it up to learning and moved on.  But that was SO MUCH money, I didn't ever keep that amount of money in that account (obviously for fraud reasons), just the amounts necessary to do my Paypal business.  Then I had to open another bank account as my primary.  WHAT A MESS. 

Title: Re: I'm considering quitting Paypal - advice?
Post by: brightberry on August 17, 2018, 01:05:01 PM

Quote

Brightberry, actually all my communication with PayPal has been over the phone not via email.

Oh, that is the worst!  I am really sad they treated you that way.

I have never tried google pay, but I would consider it.  I don't think they would be any better than paypal.  But, as long as they don't want to link up to a bank account, it would be something I'd try.   


lovesbabysquirmy, that sounds like a disaster too.  I don't like banks.  It always seems like they're trying to find ways to take.

Title: Re: I'm considering quitting Paypal - advice?
Post by: NightGliderSA on August 18, 2018, 02:20:38 AM

Ah sorry Tulips, I wasn't trying to judge how you handled anything I'm sorry if it came across that way. I was trying to understand your situation better in order to give you good advice. But don't worry, I have no intention of pushing or prying or trying to stress you out more. It's a horrible position to be in, I'm sorry that you are having to deal with it!

I can't give you advice re: Google Pay though as I have only ever used PayPal unfortunately. I hope you get this sorted out with the least amount of stress possible!

Title: Re: I'm considering quitting Paypal - advice?
Post by: Tulips on August 19, 2018, 10:32:27 AM

Something just occurred to me. If PayPal doesn't cover damage to products by delivery companies, because it's considered a service... Does that mean the GSP is unprotected as well because it's a separate payment to the purchase? Of course, the GSP includes insurance standard, but if the shipping company claims the damage isn't covered by said insurance then would you end up in the same situation as me? 

Just something I've been wondering.

Title: Re: I'm considering quitting Paypal - advice?
Post by: lovesbabysquirmy on August 19, 2018, 12:05:15 PM

Quote from: Tulips on August 19, 2018, 10:32:27 AM

Something just occurred to me. If PayPal doesn't cover damage to products by delivery companies, because it's considered a service... Does that mean the GSP is unprotected as well because it's a separate payment to the purchase? Of course, the GSP includes insurance standard, but if the shipping company claims the damage isn't covered by said insurance then would you end up in the same situation as me? 

Just something I've been wondering.

Basically, yes.   A number of people have reported that damage due to GSP wasn't covered by Paypal's buyer protection, UNLESS the product was returned.  And since you're in Australia, and postage is INSANE, it's usually not worth the effort to try and return the item.  :(

Title: Re: I'm considering quitting Paypal - advice?
Post by: banditpony on August 19, 2018, 12:38:53 PM

Quote from: lovesbabysquirmy on August 19, 2018, 12:05:15 PM

Quote from: Tulips on August 19, 2018, 10:32:27 AM

Something just occurred to me. If PayPal doesn't cover damage to products by delivery companies, because it's considered a service... Does that mean the GSP is unprotected as well because it's a separate payment to the purchase? Of course, the GSP includes insurance standard, but if the shipping company claims the damage isn't covered by said insurance then would you end up in the same situation as me? 

Just something I've been wondering.

Basically, yes.   A number of people have reported that damage due to GSP wasn't covered by Paypal's buyer protection, UNLESS the product was returned.  And since you're in Australia, and postage is INSANE, it's usually not worth the effort to try and return the item.  :(

Eh, it's pretty standard to have to send something back before you get your refund. :/

You don't really want buyers to be able to lie about it, and just get refunds and keep the item.

Title: Re: I'm considering quitting Paypal - advice?
Post by: Tulips on August 19, 2018, 10:46:51 PM

Well in any case it's a lesson about untrustworthy companies learned.
I wish I'd never done it in the first place, should have just paid more than double the price on Amazon Australia.

Title: Re: I'm considering quitting Paypal - advice?
Post by: Taffeta on August 20, 2018, 12:16:20 PM

Quote from: lovesbabysquirmy on August 19, 2018, 12:05:15 PM

Quote from: Tulips on August 19, 2018, 10:32:27 AM

Something just occurred to me. If PayPal doesn't cover damage to products by delivery companies, because it's considered a service... Does that mean the GSP is unprotected as well because it's a separate payment to the purchase? Of course, the GSP includes insurance standard, but if the shipping company claims the damage isn't covered by said insurance then would you end up in the same situation as me? 

Just something I've been wondering.

Basically, yes.   A number of people have reported that damage due to GSP wasn't covered by Paypal's buyer protection, UNLESS the product was returned.  And since you're in Australia, and postage is INSANE, it's usually not worth the effort to try and return the item.  :(

GSP is just a gathering of badly thought out nightmares from start to finish, though. You have to remember that GSP also doesn't require a delivery signature. I challenged ebay about that the one time my parcel was allegedly signed for by our bush when everyone was out and the person told me the signature didn't matter. BUT it does seem that ebay are liable to refund you in cases of GSP problems, even if paypal are not. So long as it is within the smaller time frame, I guess...

Title: Re: I'm considering quitting Paypal - advice?
Post by: Tulips on August 20, 2018, 04:08:29 PM

Quote from: Taffeta on August 20, 2018, 12:16:20 PM

GSP is just a gathering of badly thought out nightmares from start to finish, though.

Truer words have never been spoken.

Well I had a brainwave this morning, I've decided to try exercising my rights under Australian Consumer Law and warned them that I'll be contacting the ACCC and the FOS if they don't sort this out. Our laws state that services are eligible for full refunds under certain conditions, so the fact that they're not honoring the refund my bank provided me sounds like it's against the law? We'll see where this gets me, I've seen some people claim that they received goodwill credit for taking similar action.

Title: Re: I'm considering quitting Paypal - advice?
Post by: Eternia on August 21, 2018, 08:12:27 AM

I don’t understand why PayPal is saying you owe money? Didn’t you pay for everything already? Or did they refund you and now they want it back??

Title: Re: I'm considering quitting Paypal - advice?
Post by: lovesbabysquirmy on August 21, 2018, 10:00:13 AM

Quote from: Eternia on August 21, 2018, 08:12:27 AM

I don’t understand why PayPal is saying you owe money? Didn’t you pay for everything already? Or did they refund you and now they want it back??

yes that is what is happening to Tulips - Paypal originally decided in her favor and refunded, THEN upon reviewing the case manually, they realized that this was a situation between Tulips and the 3rd party shipping service, which Paypal does NOT cover, so of course they wanted the money back.  :(

Title: Re: I'm considering quitting Paypal - advice?
Post by: Tulips on August 21, 2018, 02:46:42 PM

Quote from: lovesbabysquirmy on August 21, 2018, 10:00:13 AM

Quote from: Eternia on August 21, 2018, 08:12:27 AM

I don’t understand why PayPal is saying you owe money? Didn’t you pay for everything already? Or did they refund you and now they want it back??

yes that is what is happening to Tulips - Paypal originally decided in her favor and refunded, THEN upon reviewing the case manually, they realized that this was a situation between Tulips and the 3rd party shipping service, which Paypal does NOT cover, so of course they wanted the money back.  :(

The issue from there is that Australian Consumer Law states I am still entitled to a refund, despite their policies. Their customer service rep told me to go my bank, which I did and they rightfully gave me my refund. I'm waiting to see if they will respond to my email, however I did have to Google the email address because the forms of communication on their website are unreliable so I'm uncertain whether it will reach the correct people.

Title: Re: I'm considering quitting Paypal - advice?
Post by: Taffeta on August 22, 2018, 10:56:56 AM

It looks like Paypal have an Australian office. That surely ought to mean they have an obligation to comply with Australian regulations? I remember when the UK branch began to operate independently we had emails and stuff about being governed by UK and EU legislation...wouldn't it be same for Australia? I mean, if there's an Australian office, and you're an Australian citizen, and there are Australian laws dealing with this...?

Title: Re: I'm considering quitting Paypal - advice?
Post by: Tulips on August 22, 2018, 06:48:46 PM

UPDATE:

I just received a notification from PayPal informing me that my account has been fully restored. Upon checking it there is a credit for the disputed amount from Paypal and no open cases. I also received a message apologizing for the inconvenience and acknowledging that the negative balance was covered by PayPal.
So it seems that PayPal is aware that their policies potentially violate Australian Law and are just relying on Australian citizens not being well informed of their rights...

I've got a lot to think about now, whether I trust PayPal enough to continue using them despite this resolution at last. I won't be using them to pay for services ever again, that's for sure. Thanks everyone for your support through this final chapter, I know it's been a conflicting mess.

Title: Re: I'm considering quitting Paypal - advice? (update pg.3)
Post by: Baby Sugarberry on August 22, 2018, 09:53:59 PM

Glad you got a successful resolution.
I don't know if it's possible, but if you can maybe consider getting a credit card exclusively for online purchases / Paypal with a low balance limit.  That way you don't have to link directly to your bank account, and Credit Card companies tend to be much better customer advocates. 

Title: Re: I'm considering quitting Paypal - advice? (update pg.3)
Post by: Taffeta on August 23, 2018, 07:49:12 AM

Well done Tulips! Congratulations on getting a positive resolution to your case :D Whatever you decide to do from now on, at least this issue is closed.

Title: Re: I'm considering quitting Paypal - advice? (update pg.3)
Post by: lovesbabysquirmy on August 23, 2018, 08:59:56 AM

Quote from: Tulips on August 22, 2018, 06:48:46 PM

UPDATE:

I just received a notification from PayPal informing me that my account has been fully restored. Upon checking it there is a credit for the disputed amount from Paypal and no open cases. I also received a message apologizing for the inconvenience and acknowledging that the negative balance was covered by PayPal.
So it seems that PayPal is aware that their policies potentially violate Australian Law and are just relying on Australian citizens not being well informed of their rights...

I've got a lot to think about now, whether I trust PayPal enough to continue using them despite this resolution at last. I won't be using them to pay for services ever again, that's for sure. Thanks everyone for your support through this final chapter, I know it's been a conflicting mess.

YAAAAAAAAAAAAAAAY!  Yeah I figured that your comment I bolded was the likeliest scenario... :(  Good on you for FIGHTING for your refund!  Think of how many people just don't expend the energy over small amounts :( 

Paypal had similar issues with Canada that they since have resolved, and yes Baby Sugarberry is correct, most of the time you can pay with a credit card through Paypal and not use them directly but some sellers refuse to do anything but Paypal balance to their Paypal and don't accept the "credit card through Paypal as a vendor" because they incur higher fees. Which they are apparently within their rights to do so.

My DH ran into a nasty seller like that with LEGO... we had to call Paypal and set up a new account for DH since we had locked down our ability to create new PP accounts...  personally I still don't trust them so I haven't gone to the effort myself.  So in my case I COULD totally get back into the pony-buying game online, but it's just too expensive with customs fees.  Like I said, it's been 10 years since I used Ebay because of my techno-phobic paranoia LOL

*pony hugs*

Title: Re: I'm considering quitting Paypal - advice? (update pg.3)
Post by: achab1984 on August 28, 2018, 04:18:38 PM

WOW! I don't care for pay pal one bit! But I use it cause its the only way people seem to pay for anything anymore.

Title: Re: I'm considering quitting Paypal - advice? (update pg.3)
Post by: Sweet Daes on September 02, 2018, 04:45:29 PM

Quote from: achab1984 on August 28, 2018, 04:18:38 PM

WOW! I don't care for pay pal one bit! But I use it cause its the only way people seem to pay for anything anymore.

yuh...

It's become a necessary evil in some cases, but I use it only to buy ponies and sell on eBay. I can't bring myself to use it in any other way.