What the Heck eBay? My account doesn't exist anymore?

[brighteyes]

Anyone else having this problem?  I go to eBay to check on an auction and it says my login info is not correct so I try again- still incorrect.  I have recently changed my password- like maybe three weeks ago and thought maybe I just don't remember it correctly so I click 'forgot my password" and get a screen where I put my username in.  It says my user name does not exist    So I put my e-mail in instead, the e-mail where I received a notice from eBay not two hours ago and it says that it also doesn't exist 

What the heck?  Have I been hacked?  How could someone change both my e-mail and username without me getting an e-mail about it on my current ebay e-mail?  I also searched for my eBay user, brighteyespony, and couldn't find it in eBay's database.  I know I haven't done anything to be NARUed, I haven't sold anything in ages and haven't skipped out on paying for anything. 

I tried to contact eBay but in order to contact them I need to login and that of course is the problem 

[pallas]

Ugh so annoying, just tried to log in.  A few months ago I couldn't get the page to load for a couple of days.  They never really like to admit or advertise when they are having site issues. 

[bluerose9978]

I think they are having issues. It bumped me off and I tried to re-log in and it'll either say my password is not correct or I have no network connection.

[brighteyes]

I logged in using an account I hadn't used in forever.  Through that I was able to select the "someone used my account option to get a phone number 866-540-3229.  Just called the help line and after calling over and over and getting a busy signal I finally got through.  It was a recorded message that said: We apologize but due to technical difficulties we are unable to answer your call.  Please try again later"  Ugh- something must be going on I guess.  I hope no one buys or sells things on my account :-/  This is really cruddy!

[alkevin]

Right now I´m trying to log into my ebay account, anyone having the same problem?

(bumping to Trader Support & merging with existing thread}  PL

[kakenterprise]

Nope I'm able to log in.

[MikeysGrrrl]

I was having trouble trying to access my selling account on ebay.ca, but it appears to be working now.

[ponylady]

***Some users may experience problems when using the eBay Site***
 
September 03, 2014 | 10:53AM PST/PT

We are aware that some users may experience problems when using the eBay Site. We are actively working on restoring the issue and apologize for any inconvenience caused. 

It's not you so don't worry 

This is on their site announcement page.

[StarGleamer]

My firned was having issues and my BF couldnt reprint his labels, something is def goingon!

[StoryDreamer]

No, ebay is down. It's down for many many people. There's no status as to when it will be up.

[ponycake]

I tried to pay for something I won and it says the seller is suspended and the item disappears from my bought page. o_O unrelated?

[StoryDreamer]

The website is down. Downdetector and I think istidownrightnow are reporting this. This problem is widespread and we just have to wait.

BTW, I saw someone say there's 10,000 people waiting in the help queue so might want to hold off on that too.

[apanda0622]

Oh great - I need to print labels for items I am shipping tomorrow :/  I hope it s back up tonight!

[melodys_angel]

It was working fine earlier.  Maybe a maintenance issue?

[bluerose9978]

I feel bad for those people who have auctions ending today. It's going to definitely hurt their sales. I can't log in with my phone but I can with my PC and I just tried to leave feedback for someone and it wouldn't let me. I know eBay was doing some maintenance today and I wonder if this problem has something to do with that.