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Quote from: StrawberryScoops on July 09, 2018, 04:35:48 PMI just got an update from Indigo for Canadian people. Indigo said they having trouble getting the ponies in from the supplier in the US. They suspect they will get them to Canada around the end of the month and that they will be avialable to buy next month.UGH that is a vague answer... off to EB Games I go... I would rather have them rather than complain more about how I didn't buy the 25th Anniversary ponies...
I just got an update from Indigo for Canadian people. Indigo said they having trouble getting the ponies in from the supplier in the US. They suspect they will get them to Canada around the end of the month and that they will be avialable to buy next month.
So it was cancelled completely?
You know, it may be that Basic Fun is still trying to work this all out themselves. They probably don't want to give out information that may change later until they are certain that it won't change.
Quote from: Sunset on July 10, 2018, 06:59:03 PMYou know, it may be that Basic Fun is still trying to work this all out themselves. They probably don't want to give out information that may change later until they are certain that it won't change.That doesn't excuse ignoring the customer enquiries. It is perfectly possible to send a message acknowledging the communication and saying that they are waiting further information, rather than radio silence which is frankly just rude.Also, most of the information they have given out thus far has been subject to change as the process went on, from release dates to planned availability etc. Why should that change now?
Quote from: Taffeta on July 11, 2018, 12:49:34 AMQuote from: Sunset on July 10, 2018, 06:59:03 PMYou know, it may be that Basic Fun is still trying to work this all out themselves. They probably don't want to give out information that may change later until they are certain that it won't change.That doesn't excuse ignoring the customer enquiries. It is perfectly possible to send a message acknowledging the communication and saying that they are waiting further information, rather than radio silence which is frankly just rude.Also, most of the information they have given out thus far has been subject to change as the process went on, from release dates to planned availability etc. Why should that change now?Here's what probably happens- the email gets to Person A. Person A doesn't know the answer and forwards it to Supervisor A, who has 1000 other emails to answer and isn't sure how to answer anyway.Just a thought. I doubt they are trying to be rude.
I'm just curious. Who all is still seeing the retro My Little Pony in your local Target? And if you are, where are the located in the store?I haven't seen any in mine in ages. I think they only got two sets. They also moved the shelf they were on. The new shelf with a lot of the "old" toys has a spot for SSC still but I haven't seen the ponies in quite some time.