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oh yeah I would have had a cow if the box was damaged and the ponies were in danger of falling out because of inadequate packaging, that's not acceptable, but the rest of it sounds typical
hi ya'll! i got a response. She was very nice, says she usually ships them that way, but will consider more packaging. She swore she taped it better, but meh... I think it is the cheap tape in combo with the DA at USPS that missent it ( which is what the NOLA stop says now). so, she got a positive , but I did not comment as I normally do about "nicely packaged"