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Author Topic: eBay: Shipping discrepancies  (Read 1601 times)

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Offline Taxel

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eBay: Shipping discrepancies
« on: July 19, 2016, 03:13:24 PM »
While signed out I found an item I'm interested in and added it to my cart. On the item's page it shows $35 + 15 shipping but in the cart shipping was listed as free. This didn't change over many days and viewings of the cart. Everything else I added/removed showed up with their listed shipping prices normally. After signing in the cart is now saying the shipping is $15.

I obviously don't mind paying the real shipping but I'm a little confused. What could cause a discrepancy like this on a single item between being signed in and signed out?
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Offline NovelNerd

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Re: eBay: Shipping discrepancies
« Reply #1 on: July 19, 2016, 03:23:34 PM »
Did you do the entire transaction on one unit? I know sometimes my phone will show things differently than my laptop, even shipping. I know that's probably not the answer but just a thought.
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Offline LadyMoondancer

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Re: eBay: Shipping discrepancies
« Reply #2 on: July 19, 2016, 04:38:43 PM »
Were you using your phone?

I've heard that phones can falsely show items as having free shipping when, in fact, they don't.
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Offline Duenia

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Re: eBay: Shipping discrepancies
« Reply #3 on: July 19, 2016, 07:05:58 PM »
Were you using your phone?

I've heard that phones can falsely show items as having free shipping when, in fact, they don't.

I'm just going to confirm that this definitely happens. I've had some with shipping marked differently. I've also had it do currency conversions drastically different between phone and computer while looking at the pages at the same time.

Offline Taxel

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Re: eBay: Shipping discrepancies
« Reply #4 on: July 19, 2016, 07:08:11 PM »
Nope, I've been using my laptop the entire time.

Even before I added anything else to the cart (from other sellers, if that matters) it was showing as Free. I added more stuff, removed things, and changed stuff around (from the other seller) a couple times but the Free never changed at all. It was only different once I signed in.
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Offline hathorcat

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Re: eBay: Shipping discrepancies
« Reply #5 on: July 24, 2016, 11:41:25 AM »
Could it be "free" if you are in certain locations? So once you logged in and the system knew your shipping address, there then became a charge?

I know ebay can be as bad as some big retailers...always showing the cheapest price/option.
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Offline Taxel

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Re: eBay: Shipping discrepancies
« Reply #6 on: July 24, 2016, 09:32:18 PM »
Oh that's a good idea! That could possibly be it. I added the $35 thing to my cart first and didn't do any kind of shipping estimate, although I did before adding the other items to check their full cost.

I wondered if maybe eBay was having some sort of new buyer promotion or something.
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Offline Galactica

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Re: eBay: Shipping discrepancies
« Reply #7 on: July 25, 2016, 11:40:26 AM »
Oh that's a good idea! That could possibly be it. I added the $35 thing to my cart first and didn't do any kind of shipping estimate, although I did before adding the other items to check their full cost.

I wondered if maybe eBay was having some sort of new buyer promotion or something.

There was a promotion at some point- I think ebay was covering shipping if you bought over a certain amount. I seem to remember seeing that...

 

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