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Trader & Shipping Support / Re: Should I refund? I need advice.
« on: November 09, 2020, 07:18:03 PM »
Hi. Thanks. I've put in 2 enquiries with the post office and just a third today. I tried to put in a claim but they said that once it has had a delivery attempt it's considered delivered for insurance purposes so no claim is possible.
I have screenshots showing multiple delivery attempts to the buyer. Then saying it was being returned and then it disappears. Neither Australia Post nor Post Italia seemingly have any idea where it went or is now.
I have screenshots showing multiple delivery attempts to the buyer. Then saying it was being returned and then it disappears. Neither Australia Post nor Post Italia seemingly have any idea where it went or is now.