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In cases like this I just Smile and say No problem! Just send it back. Thanks! I have found there is no point in arguing with these types of people. It will get you no where and it's not worth the negative over a couple dollar item.
Oh my... what? I suppose I shall have to start adding a disclaimer to my pony accessories listings to avoid people like this.DISCLAIMER: This accessory/pony outfit is tiny and toy horse sized. It is not meant to accessorize a human