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Case closed. Buyer refunded by eBay as she should have been. Spoke to Paypal and I have to take it up with the postal services. Royal Mail says talk to USPS. USPS says it went to customs; not our problem.Hard Lesson Learned.
Quote from: kCherry on April 08, 2019, 07:30:45 AMCase closed. Buyer refunded by eBay as she should have been. Spoke to Paypal and I have to take it up with the postal services. Royal Mail says talk to USPS. USPS says it went to customs; not our problem.Hard Lesson Learned.So ebay refunded the buyer out of your funds? Ebay did not cover you ???
Quote from: Galactica on April 09, 2019, 10:57:20 AMQuote from: kCherry on April 08, 2019, 07:30:45 AMCase closed. Buyer refunded by eBay as she should have been. Spoke to Paypal and I have to take it up with the postal services. Royal Mail says talk to USPS. USPS says it went to customs; not our problem.Hard Lesson Learned.So ebay refunded the buyer out of your funds? Ebay did not cover you ???Sellers have to cover themselves with insurance/indemnity.
ShipCover insurance costs $1.65 per $100
No worries . If and when anything does happen to change things when it comes to the UK post/customs etc then of course we'll make a post about it here. That's only fair. I'm just saying that for now nothing has changed with our postal system or customs fees in the UK. If it does change then we'll definitely inform people
*hugs Cherry* What a stressful situation I do think that Mimic will turn up eventually. As mentioned it's rare for an item to not show up at all unless the address part of the packaging is completely messed up (both addresses, otherwise the pony will either go to the buyer eventually or make her way back to you in the US .. it may take a couple of months. 2 - 3 months I've known it to happen in the past