TCB > Trader & Shipping Support

DollTress - Nothing's arrived in a month + no response to email

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Snapdragon:
I'm so sorry BlackCurtains, I feel guilty because I've been hyping her up in every hair thread I could. :( I think filing is the right thing to do, unfortunately. I'm sorry it came to that. :hug: If there's anything I can do to help, let me know. :hug:

BlackCurtains:
Nah, don't feel guilty.

I heard back from the page admin of the IG account. Some dude. Anyway, he asked if I had emailed and I said yes, multiple times. He said the company was moving to a new office (so it is the same issue) and that was the cause of the delay but he would try to contact her for me.

I have until the 1st to escalate the claim. Here's hoping it won't come to that. No one has responded so far.

BlackCurtains:
I escalated the claim today. No response was given to the claim by the seller. Nothing happened with the Instagram guy.

Snapdragon:
Wow, that’s a shame, since they’re still posting on IG as of yesterday. :/ Thanks for the update, I had hoped the IG post meant they were catching up on their business.

lovesbabysquirmy:
oh dear!  so sorry this happened to you... :( 

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