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I think part of the problem is our PM system. When you open one mail all get opened whether or not you have read them yet. It is super easy to miss a pm on the Arena because of this issue. So, say you are a seller and 15 people write you pms about your ponies. You open the first one and get involved in a conversation with that person. Then life around you takes you from the computer so you have to log out. It looks to the prospective buyer that you have read their pm when in actuality you have not. It is very easy when selling here to miss a pm because of the way the system works. I am sure their might be some setting to fix it, but I don't know.
Quote from: tulagirl on September 25, 2016, 11:06:22 AMI think part of the problem is our PM system. When you open one mail all get opened whether or not you have read them yet. It is super easy to miss a pm on the Arena because of this issue. So, say you are a seller and 15 people write you pms about your ponies. You open the first one and get involved in a conversation with that person. Then life around you takes you from the computer so you have to log out. It looks to the prospective buyer that you have read their pm when in actuality you have not. It is very easy when selling here to miss a pm because of the way the system works. I am sure their might be some setting to fix it, but I don't know. Just a tip that may help you out with this - above the list of your messages there is an icon that changes the view. There are three options it cycles through. I believe the default works the way you describe, but the other two only open the first message on the list rather than all of them. The one I use displays the messages as conversations - the first pm of a conversation and all replies (yours and the other persons) are open at once so all the information regarding that transaction is all in one place. Of course that won't help you know if the person you sent a message to has read yours if their messages are still in the default view, but it should help you keep track of your own.
Just a tip that may help you out with this - above the list of your messages there is an icon that changes the view. There are three options it cycles through. I believe the default works the way you describe, but the other two only open the first message on the list rather than all of them. The one I use displays the messages as conversations - the first pm of a conversation and all replies (yours and the other persons) are open at once so all the information regarding that transaction is all in one place. Of course that won't help you know if the person you sent a message to has read yours if their messages are still in the default view, but it should help you keep track of your own.