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I forgot to mention that she said she would give me a full refund. She was not comfortable giving me a partial refund which seems strange. I would think she'd like to make some money rather than nothing.
Quote from: teacher316 on September 21, 2014, 05:35:33 PMI forgot to mention that she said she would give me a full refund. She was not comfortable giving me a partial refund which seems strange. I would think she'd like to make some money rather than nothing.It's actually not strange. In Ebays rules a seller gives a full refund for returned items not as described. A seller doesn't have to give a partial refund. That's up to an individual sellers policies. They are technically following the rules. I would just send it back for a full refund since it's not what you expected.
Maybe it's just me, but it seems kinda odd to sort of try and guess a sellers motives when you don't really know. Anyway, I'm not starting an argument, I just wanted to point out that it's not strange for a seller to not want to do a partial refund. Like MiRaja I don't do partials either. I've had people want to return items to me that are not the item I sent them, so I just don't do partials. I've done it for a few friends in like personal selling, but I don't do it over Ebay ever. I don't think there is anything wrong with a seller being cautious and preferring to follow the rules. In all honesty the few times I've had a return, and paid for the return shipping and then had to resell I've actually lost money, even if the item sold for more later. It's just preference for the seller. At least this seller isn't being difficult and having a fit or saying something like "no refunds!". He/she seems to have been willing to admit they made a mistake and will fix it according to the policies Ebay states. Seems pretty cut and dry to me and just comes down to how much the OP wants to keep the item or not. Hope it all works out.