The MLP Arena

TCB => Trader & Shipping Support => Topic started by: lovebeam on June 07, 2016, 07:20:14 PM

Title: New USPS Fragile Surcharge
Post by: lovebeam on June 07, 2016, 07:20:14 PM
Be careful if you mark your boxes fragile. The post office now charges an extra $9.95 for a special handling charge. Guy at the PO was quite unhelpful. I had 2 well packaged boxes marked fragile and there is no way in all the fires of Hades that I am shelling an extra $20 for you to not crush my package.  :enraged:
Title: Re: New USPS Fragile Surcharge
Post by: NovelNerd on June 07, 2016, 07:37:15 PM
Yeah I think they started that last year. I just pack super heavy anymore. I buy those cheap rolls of tp and cover up what ever item I'm shipping in whatever I'm using then wrap in tp on the outside of the covering to avoid t getting stuck. No way I'm paying extra for them to do their job. They shouldn't be playing football with any of the boxes as it is, but they always look like they have.
Title: Re: New USPS Fragile Surcharge
Post by: LadyMoondancer on June 07, 2016, 11:21:19 PM
4.1.10.2 The special handling fee must be paid on all parcels that must be given special attention in handling, transportation, and delivery, such as parcels containing fragile or breakable items, live plants, or laboratory specimens.


Hmmm, good to know!  The change seems to be that now they actually take the "FRAGILE" marked packages out of the normal stream of postage.  Whereas before it was just a marker that you put on, hoping the package would have slightly more care shown towards it.
Title: Re: New USPS Fragile Surcharge
Post by: Ringlets on June 08, 2016, 03:48:38 AM
:facepalm:
ridiculous!  if they handled the parcels the way they should do there wouldn't be any need for people to blinkin write fragile on in the first place let alone pay a crazy high amount on top for better handling!! . Stupid PO  :throw:

This thankfully does not apply in the UK *hugs roll of "Fragile" tape which goes all over my boxes*   :whew:
Title: Re: New USPS Fragile Surcharge
Post by: PinkieShyPony on June 08, 2016, 01:06:11 PM
That's so weird! I sent a package just a week ago that they stamped fragil but I wasn't charged any extra. I would hope that they would actually treat a package differently if they are gonna charge 10 dollars extra
Title: Re: New USPS Fragile Surcharge
Post by: flying_narwhal on June 08, 2016, 01:39:04 PM
Wow, I ship things almost daily and had no idea about this! Thank you so much for the heads up!

:facepalm:
ridiculous!  if they handled the parcels the way they should do there wouldn't be any need for people to blinkin write fragile on in the first place let alone pay a crazy high amount on top for better handling!! . Stupid PO  :throw:
^Yes, I agree!! I think it is so ridiculous that they want to charge an extra $10 for "fragile" handling... US postage rates are constantly increasing anyways and it is annoying that they want to add on another fee for something they should already be doing.  :huh:
Title: Re: New USPS Fragile Surcharge
Post by: Leave a Whisper on June 08, 2016, 01:48:39 PM
This thread got my hopes up, then crushed them. I thought it meant that careless workers were gonna be charged for treating fragile packages like crap.  :pout:

Nice post office, go ahead and punish your customers for your employees carelessness.

Wait'll everyone switches to Fed-Ex or something. That'll cook their goose!
Title: Re: New USPS Fragile Surcharge
Post by: dragonfly on June 08, 2016, 02:09:00 PM
That's interesting. My post office people remind me every time I mark a package as "fragile" that it actually doesn't get any special handling. I'd be willing to pay extra for it to actually be handled with care. I'm doubtful that they do, even with the surcharge.
Title: Re: New USPS Fragile Surcharge
Post by: LadyMoondancer on June 08, 2016, 02:44:52 PM
Wait'll everyone switches to Fed-Ex or something. That'll cook their goose!

Fed Ex and UPS are waaay worse than the PO when it comes to crushing boxes. I've had multiple bad experiences with each of them, including one instance where I happened to be home when they made the delivery.  It was raining, and my package was wet.  And why was my package wet?  Because there was a GAPING HOLE IN THE TOP OF THEIR TRUCK.

And when I say the package was wet, I don't mean "a little damp on the outside."  I mean the box was disintegrating in my hands and the interior contents were soaked.  The delivery guy didn't even apologize.

That's interesting. My post office people remind me every time I mark a package as "fragile" that it actually doesn't get any special handling. I'd be willing to pay extra for it to actually be handled with care. I'm doubtful that they do, even with the surcharge.

I read up on it a bit more . . . if you pay the surcharge, your packages don't go through the postal sorting machines, but are moved about "by hand."

However, if it has "fragile" stamped on it but the surcharge isn't charged, then it goes through the mail sorting machines along with everything else.
Title: Re: New USPS Fragile Surcharge
Post by: Leave a Whisper on June 08, 2016, 07:39:27 PM
Wait'll everyone switches to Fed-Ex or something. That'll cook their goose!

Fed Ex and UPS are waaay worse than the PO when it comes to crushing boxes. I've had multiple bad experiences with each of them, including one instance where I happened to be home when they made the delivery.  It was raining, and my package was wet.  And why was my package wet?  Because there was a GAPING HOLE IN THE TOP OF THEIR TRUCK.

And when I say the package was wet, I don't mean "a little damp on the outside."  I mean the box was disintegrating in my hands and the interior contents were soaked.  The delivery guy didn't even apologize.

That's interesting. My post office people remind me every time I mark a package as "fragile" that it actually doesn't get any special handling. I'd be willing to pay extra for it to actually be handled with care. I'm doubtful that they do, even with the surcharge.

I read up on it a bit more . . . if you pay the surcharge, your packages don't go through the postal sorting machines, but are moved about "by hand."

However, if it has "fragile" stamped on it but the surcharge isn't charged, then it goes through the mail sorting machines along with everything else.


That reeks! :(
Title: Re: New USPS Fragile Surcharge
Post by: Ringlets on June 09, 2016, 04:26:03 AM
I thought it meant that careless workers were gonna be charged for treating fragile packages like crap.  :pout:



I wish this was what it meant !! :like: :bigups:  :P
Title: Re: New USPS Fragile Surcharge
Post by: ponyqueen on June 09, 2016, 04:41:39 AM
I write "Do Not Bend" on my sturdy envelopes (containing arts) hoping that the final postal deliverer doesn't warp it into someone's box... but even that is a gamble. Are these guys literate? 
Title: Re: New USPS Fragile Surcharge
Post by: Leave a Whisper on June 09, 2016, 01:01:03 PM
Well, they better bring peoples' packages to them on crushed velvet pillows in pristine condition for that price, because if your just paying extra for the same ol' treatment, then they got another thing coming and huge backlash from angry customers.
Title: Re: New USPS Fragile Surcharge
Post by: Mermaid on June 09, 2016, 10:32:02 PM
Well, they better bring peoples' packages to them on crushed velvet pillows in pristine condition for that price, because if your just paying extra for the same ol' treatment, then they got another thing coming and huge backlash from angry customers.

Lmao! Agreed!
Title: Re: New USPS Fragile Surcharge
Post by: Taxel on June 10, 2016, 10:14:27 AM
This is insane... postal workers as a whole are so lazy and mishandle packages constantly, to the extreme. They should be punished instead of having customers charged even more :/ All packages should be treated with care instead of being thrown around, kicked, stepped on, crushed, bent, etc by employees.
Title: Re: New USPS Fragile Surcharge
Post by: Leave a Whisper on June 10, 2016, 11:43:30 AM
This is insane... postal workers as a whole are so lazy and mishandle packages constantly, to the extreme. They should be punished instead of having customers charged even more :/ All packages should be treated with care instead of being thrown around, kicked, stepped on, crushed, bent, etc by employees.




Exactly!
Title: Re: New USPS Fragile Surcharge
Post by: Wardah on June 25, 2016, 06:39:30 PM
This is insane... postal workers as a whole are so lazy and mishandle packages constantly, to the extreme. They should be punished instead of having customers charged even more :/ All packages should be treated with care instead of being thrown around, kicked, stepped on, crushed, bent, etc by employees.

Tbh it's mostly not the employees responsible for damage. Everything is automated so packages are rarely handled by a person until they get into the mail trucks.
Title: Re: New USPS Fragile Surcharge
Post by: FantasticFirefly on June 27, 2016, 02:37:02 PM
Cool option- nice for those who already pad well and send things like fine bone china. or plants, etc. I think Belleek collectors would be happy with this upgrade.

I have bought and sold off things for years. I haven't had a case yet of postal negligence resulting in a crushed box (which would be like a post truck backing over a package). but a lot of seller negligence in packaging a parcel. resulting in my stuff lost and damaged. a well wrapped flutter pony (wings removed, padded in a box) shouldn't need a fragile stamp. shipping my collection to my home we could play street hockey using the boxes as they were sent as pucks and the stuff would be fine inside. remember, on lines and machines nothing is gentle. they will be jarred and jostled, dropping into sorting bins and so on. be sure the crush rate of the boxes you use are sufficient for having larger boxes with heavy items tumble on top. and always leave a padded perimeter around your objects and be sure nothing inside is slamming around inside the box. you'll be fine. Kinda like the grade school science thing where you had to make a container that will protect a fresh egg from being dropped 8 + feet without breaking. :)
Title: Re: New USPS Fragile Surcharge
Post by: ZeldaTheSwordsman on June 28, 2016, 02:07:04 PM
This is insane... postal workers as a whole are so lazy and mishandle packages constantly, to the extreme. They should be punished instead of having customers charged even more :/ All packages should be treated with care instead of being thrown around, kicked, stepped on, crushed, bent, etc by employees.

Tbh it's mostly not the employees responsible for damage. Everything is automated so packages are rarely handled by a person until they get into the mail trucks.

Well, I believe Taxel is referring to postal workers doing stuff like cramming "Do Not Bend" envelopes into mailboxes and bending them anyway, just tossing packages into the yard instead of gently placing them, etc.  Of course, this is hardly limited to USPS - UPS and FedEx do it too, in my experience to a greater extent even. At least USPS workers get out of the truck. The private carriers? It seems like it's a 50/50 unless they need a signature... The sad fact is that these people are paid and trained to prioritize expediency above all else. Balancing expediency with careful handling is tricky, and it hasn't helped that budget cuts (instigated by people who forget that the post office is a government service not a for-profit business) have sapped USPS morale and discipline. In any case, the onus has long been left to the customer to protect their parcel with adequate padding - that much is not really anything new, though the lack of effort on the couriers' part certainly seems to have gotten worse in the past 5 years.

All of that said, taking packages out of the regular cycle, hand-sorting them, and carrying them separately in smaller (probably often single) delivery batches is about the only feasible way for a courier to offer extra protection throughout the whole process. So having to pay an extra surcharge for that consideration is irritating, but at least it actually means something and has some reason behind it.
And you can bet you'll soon see the same kind of practice from UPS and FedEx. If the tax-funded government mail service is going to charge you for this, do you really think the for-profit companies won't?
Title: Re: New USPS Fragile Surcharge
Post by: Taxel on July 01, 2016, 07:54:02 AM
Zelda hit the nail on the head. There are countless videos, photos, and personal accounts of postal workers (of USPS and other companies, in and outside of the US) treating packages horribly. Sorting machines and such damage packages, of course, but its also been proven over and over again that workers do a lot of damage themselves. Those workers should be fired but companies, government and private, just don't care at all.
Title: Re: New USPS Fragile Surcharge
Post by: Skeen on July 01, 2016, 01:00:17 PM
I have had my mail lady shove "do not bend" packages into my mailbox before.  She seems to think that just because something WILL fit in there if she jams it in, it SHOULD go in there instead of being left on my porch.  She has actually broken my mailbox several times - the whole box has come off its post when she's shoved packages in, and then she has the gall to insist she can't deliver mail to me until the box is remounted, only for her to break it off again!

I am not sorry in the slightest that I order 40lb bags of cat litter in the mail. 
Title: Re: New USPS Fragile Surcharge
Post by: Leave a Whisper on July 04, 2016, 06:19:50 PM
I have had my mail lady shove "do not bend" packages into my mailbox before.  She seems to think that just because something WILL fit in there if she jams it in, it SHOULD go in there instead of being left on my porch.  She has actually broken my mailbox several times - the whole box has come off its post when she's shoved packages in, and then she has the gall to insist she can't deliver mail to me until the box is remounted, only for her to break it off again!

I am not sorry in the slightest that I order 40lb bags of cat litter in the mail.

Most awesome subtle revenge i've ever heard!
Title: Re: New USPS Fragile Surcharge
Post by: Lorelei Redfern on July 19, 2016, 11:42:18 AM
I acuatly know  soemone who works for UPS. (not usps) and hse said that there  re a couple of workers who if htey  see  fragile on a box they ltieraly throw it into a wall as hard as htey can and laugh. also she told me that  they  drop the packages from 5 feet up in the air onto the ground.(joy)

sadly  they   dont  seem t care about anyone  elses packages these days. i usualy write do not drop or throw  on my packages. just in case i've had a few that literally have arrived with hoelsin them cuasing the contentss to get damaged
Title: Re: New USPS Fragile Surcharge
Post by: DazzleKitty on July 25, 2016, 08:24:53 AM

I am not sorry in the slightest that I order 40lb bags of cat litter in the mail. 

LOL. Serves her right for breaking your mailbox so many times.
SimplePortal 2.3.5 © 2008-2012, SimplePortal