The MLP Arena
TCB => Trader & Shipping Support => Topic started by: Sarah-Bee on October 08, 2016, 03:26:53 PM
-
So, backstory is here: http://mlparena.com/index.php/topic,380674.0.html
I was just about getting myself back on track, save for two weeks of the flu (still in full swing) that I could have done without then eBay puts a permanent stop on my account for selling. I've been there 13 years and had a bad year and because of four complaints they've stopped it and won't amend their decision despite me being able to prove I was ill (quite seriously), having 100% feedback, high DSRs and having resolved all the complaints to the point where buyers were happy.
I'm literally gutted.
Now I'm looking through completed listings for ponies that will sell the best/easiest/for the highest price and I've come across many of my own listings that have sold and it's hit me about having to sell my collection. I just needed to say it somewhere, to some people who will get it.
I know I have other options, like selling here, Facebook, Etsy.... but eBay catches so many people and is just easy.... I'm literally devastated. 13 years down the pan for a few months of hardship.... it's unreal. I feel like just jacking it all in and giving up.
I just needed to tell someone and frankly I need a damn hug.
Sorry and thanks for reading
Sarah xxx
-
Wow, that's terrible :/ there's alot of other ebay sellers with considerably more than 4 negative feedback scores and their account is still up and running... but you gotta keep in mind ebay had alot of relentless members on it and they wouldn't even care if you got in a plane crash ,they would still want their product! :blink:
All joking aside, I send hugs your way :) and hopefully you'll be able to sell on other websites without major complications
-
I am so sorry! **hugs!** That is horrible of eBay to do that to you under the circumstances! Especially considering all the sellers they don't do anything about for the longest time! Most of them likely don't have as good of reasons as you do for what happened!
-
Boo evilbay!
I'm so sorry you're having to deal with this. -_-
-
That is unfair! :enraged: You're one of the most dependable Ebay sellers out there. Is there nothing you can do to change their minds? You've probably already thought through all your options, but is it possible that if you spoke to someone different, someone higher up if possible, you could get them to understand that you were ill? I still remember your kindness in getting UK Water Lily for me, and I'm sure many members here can attest to your excellent selling standards and awesomeness as a person. This makes me so upset.
-
I'm so sorry and angry to read that.
Sending a big hug your way!
-
If you've resolved all the problems, I just don't understand eBay's thought process on this. I have encountered harassment and stalking from eBay members and eBay hasn't done anything about them. All I can say is I'm appalled they would make this decision to a good and long-time member.
Don't give up. I'm sure things will look up soon.
-
Well, that makes one think twice about ebay. I have bought plenty of ponies there, never a complaint, still, I tried several times to sell there and nothing... so maybe it's better that way.
In your case, I just can say to keep up, I have bought from you in the past and I had a real good time doing it, since you were always kind and with feedback. So, don't give up. And you can always sell things here. I know many people complain about that, but for now I have only found amazing sellers here too.
-
Sorry to hear this, it does sound like you are one of the decent sellers out there and of course it's easy for them to go after you and not some of the nasty sellers, probably just wanted to make an example of you.
Is there no way you can take it higher up?
-
So sorry to hear that, often good people are kicked/banned while others can go on with dishonest behaviour unharmed. It's just not fair. Hugging you :hug:
-
I am sorry this happened to you. I have a friend that went through the same thing sort of. She was running a store. She had a bunch of stuff up for sale at one point, had a heart attack and ended up in the hospital for a few weeks. In the mean time her husband did nothing to ship out any of her items. In one weeks time she had so many complaints. Not only did she lose her seller account, but she lost her whole ebay account. She had 100% positive feedback. She had set some sniper bids on items for herself and didn't get to pay for them because of her hospitalization. To this day she can't buy or sell or even participate in the ebay community. It seems to be so random because, there are tons of people this needs to happen to that it never does happen to. Then it is the people that have a good reason like illness or personal issues and bam they are unforgivable. It is a shame and I feel badly for you. My friend lives out of state and I could not help her at all with her stuff. If I could have I would have to save her only source of income since she is disabled. Ebay was all she could manage. One heart attack later and it is all over.
-
Man, eBay have got it really wrong -_- I'm so sorry for you, we all know you are honest and that you've had problems.
I don't understand eBay :huh: I see other sellers with lots of negative and neutrals still selling away?
Don't let eBay get you down, IMHO they've made a mistake stopping you from selling. They must have made good money from you with the amount you sell!!!
I would look into other venues for selling :) Don't let eBay make you give up.
Love pkw xxx
-
I'm sorry. :(
This is odd. there's some doozies on eBay that should have been long ago banned, but they're still up and running. I really don't get it.
They also banned an account that had my strangest purchase ever back in 09'. the guy did NOTHING wrong either. he had the worlds most terrible USPS office. I really hope that the postal employees who allowed packages to pile up in the back and not dispatch out were punished.
Picked up 5 MOC's from a new seller. In October of 09'. Seemed like a nice guy, still learning the ropes, was willing to ship to Canada the way I preferred and polite and courteous when I requested special shipping instructions. he wasn't new to collectibles and already told me about having plenty of proper packing on hand, but was to ebay. Had a whole heap of things listed to start himself up building feedback before he got to his "best stuff". Anyway, he was willing to use cheap shipping USPS offered, but sturdy box packed, and padded so the MOC's don't get damaged. So instead of just bidding on the one I really wanted, I bid on them all.
So I ended up winning most or all of his MOC ponies. Paid, and he contacted me twice over the span of 2 months worried asking if I got my order. first I responded with"oh this is just being slow I think (customs explanation of stuff valued higher coming into my country), don't stress" it was only a couple weeks, and thought perhaps it was because customs wanted to charge me due to the contents value, I find those parcels get held up the longest.
he sounded worried, the next time he messaged me much later I told him that I believed he sent by how he handled this as a seller thus far, so they'll either show, or were lost but he didn't have anything to worry about. So when they didn't come, I didn't file, I didn't neg or leave any FB. I just let it go. It would have been my first MIA package ever, since starting buying/selling things shipped in the 90's. I believed he sent, since he was the one who initiated correspondence twice and I was the one who asked for cheap no tracking/insurance shipping so I wasn't about to take his money on top.
Checked his feedback a little while later, nearing Christmas. lots of negs for the same situation I was in, paid but no stuff arrived. Buyers thought the guy was lying about sending it. and then later some had a couple with comments under saying that stuff arrived, sent when promised and the PO was terrible, not the seller. My package showed up at my door in MAY the next YEAR. A day or two before I caught a plan to move back west. Post office stamped it early Oct, the day exact say he said he sent it. Account long Naru'd by eBay, so I couldn't even contact him through there. :(. So a retired disabled man lost his ebay account because of the worst postal office in the US.
-
I'm so sorry this happened to you. :( It's terrible enough that you were that seriously ill, but for them to do that even with proof. It's just terrible. I hope things start to look up for you.
-
*pony hugs* UGH. Bureaucrazy. :(
Best of luck with your sales here on the MLP Arena. Everyone here knows you are a great seller.
-
I'm so sorry Sarah, you're one of the best sellers out there. :(
Here, have a kitten to snuggle. It's all I got.
-
That sucks! :(
Can you open a new ebay account with a new email address? It would suck to start over but it seems like you really want to sell on ebay for the convenience, so starting over might be better than giving up!
-
That sucks! :(
Can you open a new ebay account with a new email address? It would suck to start over but it seems like you really want to sell on ebay for the convenience, so starting over might be better than giving up!
I was thinking the same thing. Maybe if she has a significant other she can open an account under their name? I know I used to use my dad's account before I opened my own.
Also there are definitely other places to sell. Like etsy, facebook, instagram.
-
I think I am done trying to sell on eBay. It is apparent the company cares more about buyers than sellers. Way too many cases of sellers losing money from bad buyers and now this. Plus I think it is ridiculous that buyers cannot receive negative feedback but a good seller can receive one very easily.
-
Reading some of these stories about good sellers getting screwed is really angering me. If you have proof you were in the hospital.....medical records, etc, why do they not take this into account? Are a bunch of heartless turds running the show? I think you need to call them back and demand someone higher up in the company.
-
I'm verry sorry for you Sarah, you're such a great seller :hug:
Even when you were sick, your services were better than a lot of other sellers, got my last purchase, with what maybe 1 week of delay, nothing really !
-
I'm so sorry to hear that. I bought five con/fair ponies from you recently and aside from a slight delay in communication you were professional, quick to ship and the ponies are wonderful. :lovey:
I have to agree with everyone else, Ebay has some messed up priorities. :huh:
-
Definitely write to someone higher up or demand to talk to someone. You have a medical paper trail and you can prove the reasons for your problems and your will to resolve them. Plus a ton of your buyers are here vouching for you and getting annoyed on your behalf, which shows the trust you have in this community.
But I think that Ebay is becoming too big to be helpful for people selling collectable stuff now. I genuinely don't mind buying stuff from it, still, but I really don't want to sell there. The fees, the problems with the cost of tracked postage/risk of charge backs/people changing their mind/just not paying put me off. I've been a member of ebay since 1998 but I just get worried about selling stuff now, especially since I have limited time at home to package and ship items and if someone doesn't pay on-time that means imposing on my family to take on the burden for me.
I think there are a lot of other places you can sell and here is of course one of those. Ebay has changed a lot of rules over the years which disadvantage sellers and don't protect them very well. It may well be time to bow out for many of us in the second hand toy field.
And on a personal note, I bought Greek Medley from you during the time period you were having issues and you were polite, professional and you communicated delays in posting to me so I knew what the situation was. Good buyers do not mind delays in receiving their item unless it's bought for a specific date, so long as they know the situation and have contact with their seller. Ebay's time scales do not always take into account real life, and to be honest, it might be less stressful for you in the long run not using them.
-
I don't think eBay even wants collectibles sellers anymore. They want to be like Amazon, with sellers who sell brand new items that can currently be found in stores. The thing is, the whole reason eBay became popular to begin with is because they WEREN'T Amazon, they were a crazy garage sale full of niche items.
I'm really sorry this happened to you, Sarah. :( It's unfair.
-
Sarah Bee I am so sorry that this has happened. I have really enjoyed your sales for several years and all the work that you have put in. I have been able to make some quite important purchases from you and some more minor ones that I'm still very fond of, like my NM US Tootsie :biggrin:
I had a terrible time the last time I sold a batch of stuff on Ebay - it's not the same place any more! I decided it wasn't worth it for my stress levels. I have two boxes of collectible toys still to sell, I'm tempted to just job lot them and hope I get a decent buyer.
Just a tip because I know a lot of people will be reading this - I had the most problems with unfair ratings and negatives through selling clothes, so if you want to keep seller account looking good for selling ponies I would recommend only selling ponies and not wasting time with clothes because these sales may be a lot more likely to impact negatively on your ratings.
Ah what a shame. :cloud:
Post Merge: October 11, 2016, 03:00:02 PM
I don't think eBay even wants collectibles sellers anymore. They want to be like Amazon, with sellers who sell brand new items that can currently be found in stores. The thing is, the whole reason eBay became popular to begin with is because they WEREN'T Amazon, they were a crazy garage sale full of niche items.
I'm really sorry this happened to you, Sarah. :( It's unfair.
Could be true! Such a
-
I don't think eBay even wants collectibles sellers anymore. They want to be like Amazon, with sellers who sell brand new items that can currently be found in stores. The thing is, the whole reason eBay became popular to begin with is because they WEREN'T Amazon, they were a crazy garage sale full of niche items.
I'm really sorry this happened to you, Sarah. :( It's unfair.
In the emails they send they look exactly like that. Too bad for them since they sell stuff more expensive than Amazon, so they don't stand a chance for now. If I ever got to buy things on eBay for the first time, it was because they sold things I couldn't find anywhere else, collectors and vintage. If they would have sold them on Amazon I would never have been to eBay. So if that's what they want, I guess they will be all wrong.
For me eBay is just for buying since for selling it never works.
-
I'm sorry it took me a while to get back to this thread; I've been working on PonyCon prep as well as having the sads after this eBay nonsense.
I can't thank you enough for your kind words and general loveliness.
I love this community. You're all simply amazing and I thank you from the bottom of my heart :heart:
Sarah xxx :heart:
-
I'm sorry it took me a while to get back to this thread; I've been working on PonyCon prep as well as having the sads after this eBay nonsense.
I can't thank you enough for your kind words and general loveliness.
I love this community. You're all simply amazing and I thank you from the bottom of my heart :heart:
Sarah xxx :heart:
Aww hun, such a shame, you were my best seller on my fave list. Still if you are not selling on evilbay, I can buy more off you in person at Ponycon :biggrin: I'll see you on Friday or Saturday I expect :tackleglomp:
-
I'm sorry it took me a while to get back to this thread; I've been working on PonyCon prep as well as having the sads after this eBay nonsense.
I can't thank you enough for your kind words and general loveliness.
I love this community. You're all simply amazing and I thank you from the bottom of my heart :heart:
Sarah xxx :heart:
Aww hun, such a shame, you were my best seller on my fave list. Still if you are not selling on evilbay, I can buy more off you in person at Ponycon :biggrin: I'll see you on Friday or Saturday I expect :tackleglomp:
Yes! That will be great to see you!! :biggrin:
I'll be opening an Etsy shop after PonyCon so there's always that too ;) I don't give up that easily hehe :hug:
xxxx
-
That's good to read, never give up!
-
That's good to read, never give up!
:hug: :heart: xx
-
I think ebay is just past it's day now. It used to be fun, now it's not so we move on to the next thing!
-
ebay... ugh there are soo many dodgy sellers still on there and they treat you like this! the stupid. it hurts. :faceplam:
I'm so sorry hun, maybe try again to talk some sense into them? a phone call is better than emailing (sorry if you already tried phoning them, I've had some issues myself and still catching up :blush: ). At least everyone here knows you are a great seller :hug: :hug: :hug:
-
I'm so sad they've done this to you, it's so unfair. :( I've bought from you from here and on eBay and you're an amazing seller! You were one of the first people I bought from when I joined arena. It's been awhile but I think it was baby sea pony floats lol. And I got my mystery minis Maud Pie, Big Mac and Discord from you earlier in the year. They live on my bedside table because I love them so much. :)
I'm so sorry this has happened to you. You don't deserve it at all! :(
:hug: :hug: :hug: :hug:
-
I'm sorry it took me a while to get back to this thread; I've been working on PonyCon prep as well as having the sads after this eBay nonsense.
I can't thank you enough for your kind words and general loveliness.
I love this community. You're all simply amazing and I thank you from the bottom of my heart :heart:
Sarah xxx :heart:
:hug: :hug: :hug: :hug: :hug: :hug: :hug: