I recently purchased an auction on ebay (non-pony) that was non as described. I messaged the seller & he agreed to a refund upon return. I've never actually returned something to a cooperative seller without having to open a case, lol! What's the proper way to go about returning the item, so that A.) I'm protected & have provided tracking with ebay and B.) the seller gets his fees back?
I feel silly asking this, but it's one of the few things on ebay that I've never encountered & can't seem to find a quick answer on ebay's system.