The MLP Arena

TCB => Trader & Shipping Support => Topic started by: Kazzellin on October 14, 2020, 07:03:02 PM

Title: Trouble with GeektasticDesigns (eBay)
Post by: Kazzellin on October 14, 2020, 07:03:02 PM
Hey everyone! Not quite a month ago I finally pulled the trigger and ordered some grosgrain MLP ribbons from Geektastic Designs on eBay. They were supposed to arrive on the 7th; I’ve yet to receive a shipping notification.

This past Monday, the listing went from open to ended in my watch list, which I hadn’t removed it from. I sent them a message asking for an update, and have yet to receive a reply. :huh:

One of my friends thinks I should get eBay involved, but it technically hasn’t been a month since my purchase, and I’m not sure how to do that anyway (it’s been a long time since I’ve needed it).

Thoughts? :awake:
Title: Re: Trouble with GeektasticDesigns (eBay)
Post by: banditpony on October 14, 2020, 07:15:57 PM
I think it's fair for you to open up the case, you have been patient. The process now still allows the seller to respond, and if they don't reply in 3 days, then ebay gets involved.

Otherwise my other general questions are where are they shipping from. It looks like you are in the states. Sometimes people still don't mark things as shipped... But, the reality is they should be communicating with you.
Title: Re: Trouble with GeektasticDesigns (eBay)
Post by: Kazzellin on October 19, 2020, 01:08:36 AM
Well, I went into eBay proper (instead of the app) and had to select “I did not receive” under more actions in the listing under my purchases. Seller gets to respond, and I can get eBay involved starting on the 23rd. If I get the ribbons, great! Since the listing was taken down, I’m assuming they ran out and never took the listing down. Especially given their silence. Requested my money back, we’ll see what happens. :huh:
Title: Re: Trouble with GeektasticDesigns (eBay)
Post by: Loa on October 19, 2020, 04:20:45 AM
Please let us know how you get on!
Title: Re: Trouble with GeektasticDesigns (eBay)
Post by: KottonKandy on November 03, 2020, 01:57:44 PM
Any update on this situation?
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