The MLP Arena

Site Information => Sigs & Site Support => Topic started by: EnaRocketQueen on May 02, 2019, 03:52:50 AM

Title: Email problems
Post by: EnaRocketQueen on May 02, 2019, 03:52:50 AM

Hi,

For some reason, all Arena emails I get keep going to spam. I mark them as not spam/take them out of spam box, but they keep going back there. Is there something I'm missing?

Title: Re: Email problems
Post by: banditpony on May 02, 2019, 07:07:59 AM

Sometimes if you add a ln email to your contact list it'll consider it not spam?
(That advice was given to me when I signed up for an online course)

You have to somehow whitelist the email so it won't go into spam..

Title: Re: Email problems
Post by: EnaRocketQueen on May 03, 2019, 04:32:24 AM

I'll try that. When I unmark it as spam, it moves that particular message to the inbox but any more from the Arena still go to spam

Title: Re: Email problems
Post by: bright rabbit 1 on May 05, 2019, 12:18:37 AM

It’s happening to me also

Title: Re: Email problems
Post by: Kiwi on May 05, 2019, 08:25:43 AM

It seems Gmail only moves the message you identify, but doesn't automatically add it to a "safe senders" list. This is their suggestion:
To stop a message from being sent to Spam in the future, you can:

    Add the sender to your Contacts
    Filter these messages

https://support.google.com/mail/answer/1366858?hl=en&authuser=1&expand=5

Title: Re: Email problems
Post by: PinkieLopBun on July 31, 2019, 04:55:14 AM

I use Gmail, and every automated e-mail I've gotten since I signed up goes to my spam folder. I added the e-mail address to my contacts, but it's still happening. Gmail says that they can't verify that it came from mlpchief @ gmail.com.

EDIT: This seemed to stop after I made this post, though Gmail still says they can’t verify it really came from mlpchief @ gmail.com.

Title: Re: Email problems
Post by: PinkieLopBun on September 11, 2019, 07:50:04 PM

Most of my e-mail notifications from this site are going to spam again.