Which retailer in your area provides the best customer service?

[MaronaPossessed]

The wal-mart in my area really sucks at customer service...they're rude and really don't know how things go.

My Target, however, they are friendly with me and even offered me to call them to check things in stock rather than making a blank trip. They also ask me if I need any help when I walk around, and it's easy to start a conversation with them.

I don't have a Toys R Us or Meijer's in my area, so I'll have to say Target only:P

(P.S. This topic is not to offend any current employees who try their best )

[Unicorn_pops]

I have a Walmart, TRU, target, and Kmart in my area. I would say walmart is the best but maybe b/c so many people know me...my cousin is the manager there. Target is the worst then KMart...very rude employees. Never helpful and when I asked about the items recently released at target no one would go get anything from the back. They were three days behind putting them out from the release date. I even took a print out with the item numbers and pictures! I hate giving them my business but they were Target exclusive. Glad to hear other Target's aren't like mine!

[Dibbles]

I work at Target...but I would still say Target. Wal-Mart employees don't really help very much.

[Yurusumaji]

Kmart is awful. I haven't needed CS from Target or Wal-Mart, really. So I voted TRU because I have called them before and they check their system and their shelves when I call looking for something specific.

[Galactica]

Our Target is super friendly- there is always someone who asks if I need help finding something.

It is impossible to find someone at TRU- the employees are not rude, just harried and busy.  I think they probably need to hire a few more people.

[ponylady]

*Moving this to Off Topic* Thanks~PonyLady

[HawaiianRain]

I would say my Meijers is. There is ALWAYS someone around to ask or poke for help. I've noticed Target must have updated their policy to include the five foot rule because they never used to greet the customers. Then one day maybe a year or two ago, they all started doing the five foot rule.

[kaoskat]

All the stores we visit, the people there love us. We "shop" alot but don't actually buy stuff very often, but when we don't visit that store for a while, everyone we encounter asks where we've been and tell us we've been missed. Never really had need for customer service exactly but we've never had any trouble with unfriendly employees.

[Taxel]

Mmm, I'd say TRU. I've never needed assistance there aside from returns, but only TRU employees have gone out of their way to be polite and offer help. They always say hello, and last time I was there at least five people asked if I was finding everything okay etc. It was really nice. We asked for assistance at Walmart once and were sent back and forth across the store a few times. >.< I don't blame the employees too much (most of them were polite), more the fact that Walmart is so huge they can't know where everything is (though I'd wish they'd say that instead of "uhhhh maybe over there").

Though I will say I prefer returning items to Walmart. I was given $5 cash when I brought back a pony, compared to getting less than I should on gift cards when taking items back to TRU.

[Eviecorn]

Target.  Absolutely.  There's a really nice guy who works around toys who is incredibly helpful and never judges this 30 year old woman for buying ponies and MH dolls after I've already told him I don't have a daughter.

[Like A Tea Spoon]

  Family Dollar, no lie! I got my Spring edition G4 Fluttershy at Biglots! and that was fun, since Fluttershy was the only pony on three lines of wall pegs!    ( I may go back to snap up a few more... since they had an army stockpile LOL )

I've been able to find non-core pony brushables ( Feathermay! <3 )  there while WalMart and Kmart tend to only stock mane 6 ponies. I go in, take what I want and it's always a quick trip.

Target is a close second but I typically don't shop there.

WalMart is literally across the street from my home and they have such a hard time keeping the MLP section of their toy isle stocked or even kept up. Blind Bag Boxes are always ransacked with ponies stolen from packs and other neighboring toys spilling over into pony stuff.

[kittybethy]

How interesting...

[Knibitz]

customer service is definitely the worst at walmart. I've had to stalk attendants and then have staring contests with them while they did everything they could to avoid me.
I've also tried to get them to price heck, or get other assistance when I could get them to talk to me, and they're just really short and more often than not just say that they don't know *punch*

Miejer - I've never been seriously shoppng where I needed help. So I can't really comment. Nor can I comment on the other two because I've only lived here 2 months and target/TRU are far away so I haven't made a trip yet.


slightly off topic, but I find that Taco Bell always has the nicest people working there Genuinely nice people, not scripted crap like Chicfile workers parrot. They're not grumpy and just "get your food and go" like subway
Taco Bell, at least here, is always cheery   So getting a quick lunch when I have a exhausting day at work, can be the hope I need in the middle of the grind

[melodys_angel]

None of the above?

havent had issues with having to deal with customer service recently

Closest I can think is Target...an hour and a border hop away, 3 or 4 years ago.  Super friendly.

[Skeen]

The best CS around here is hands down the grocery store I go to.  It isn't a national chain so I won't bother with the name.    But seriously, they are amazing.  If they don't have something in stock they will try their very best to get it for you, the cashiers are all usually very pleasant, the meat counter guys will cut stuff down to size for you if you can't find the right amount in their packaged food, a lot of their produce comes from local growers, they do a lot of charity work in the community... I could go on! 

Also, all their male employees are quite tall, so it's great to be able to go in and get help if I can't reach something on a shelf, lol!