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I basically sent them back a message saying that there generic copy and pasted response did nothing to answer the problem with people getting glitches during checkout. That if customer service was truly their number one priority then they would be doing something more to assure us that this problem will not happen again the the future, and that they would be nice to offer those with cart glitches that caused them to miss out first chance at the cancelled orders.As for those that ordered 2 or three without realizing the limit, don't feel bad about it. The thing I think that is frustrating most people are the resellers, not those that had the good intentions of getting one for a friend or for those overseas. I'm watching eBay like a hawk right now and I am betting in a few days there are going to be sellers with 5-6 of them because they managed to trick the system even with Hasbro deleting multiple orders. Just crossings fingers that when/if she goes back up all of us dissapointed will have a better chance.
wow, I go to bed! I actually already have her in box and as a prototype, so I wasn't actually planning on buying her, but I wanted to see what other exclusives would be available, and there is NOTHING left. I have never seen them sell out of everything this fast before. I was sure Jem would sit around for at least a day, he appeal is so limited with her price and the narrow target market. I am so happy that I had prismatic pick that doll up for me at the con. I nearly didn't ask her to do it.
Quote from: xeevee on July 18, 2012, 04:54:57 PMwow, I go to bed! I actually already have her in box and as a prototype, so I wasn't actually planning on buying her, but I wanted to see what other exclusives would be available, and there is NOTHING left. I have never seen them sell out of everything this fast before. I was sure Jem would sit around for at least a day, he appeal is so limited with her price and the narrow target market. I am so happy that I had prismatic pick that doll up for me at the con. I nearly didn't ask her to do it. Jem was actually the very first thing to sell out! I was a bit stunned.
I spoke to hasbrotoyshop representatives and was informed these points They are completely sold out of ponies and will not be selling or making any more. There was a limit of one per household. Those that tried to purchase multiples will have their orders cut to only 1. There is a waiting list that is to be used in case anyone tried to purchase multiples, those remainders will go to the people on the list and they will be contacted. Finally, The waiting list is full. They have the almost the amount of people on the list as there were toys that were available So for those of you that PHONED hasbrotoyshop and put your name on the list, there still might be hope to get one.QuoteDid anyone get on this so called "waiting list"? I know a few of you contacted Hasbro costumer service.
Did anyone get on this so called "waiting list"? I know a few of you contacted Hasbro costumer service.
^ When I called, I specifically asked about a wait list and was told there was none. Unless people got on it before she sold out, I don't know how legit that is.
I saw on another forum that the waiting list was bogus.
Quote from: Evening_Moonstone on July 18, 2012, 05:57:48 PMI saw on another forum that the waiting list was bogus. Would people do that? Seems mean.The waiting list was probably so people wouldn't try after they herd that. More of a chance for them.