The MLP Arena

Pony Talk => Pony Corral => Topic started by: StillandSilent on April 25, 2020, 10:59:37 PM

Title: Oops! This is a new one!
Post by: StillandSilent on April 25, 2020, 10:59:37 PM
A few weeks ago, I bought an anniversary Pinwheel at Target.  I hadn't realized how pretty she is with fresh symbols.  I set her, sill in her box, on a shelf while I decided what to do and forget about her. 
Well, she fell off the shelf today.  I picked her up to put her back and...well...her horn snapped off!  I'm not sure how this happened, but dang, she must be hard as a rock in there!
I still can't figure out how to post a pic, but she has a gaping hole in her head, and her horn is rattling around the bottom of the box.   
Title: Re: Oops! This is a new one!
Post by: shabbychicdee on April 26, 2020, 12:38:45 AM
 :dropjaw: :ack: gees that is not good, for photos flickR is a great host for posting photos, that's what iv always used,  i think there may be tutorials on how to do it under sigs and site support.
Title: Re: Oops! This is a new one!
Post by: Sawkinator on April 26, 2020, 12:59:55 AM
what
Title: Re: Oops! This is a new one!
Post by: Safflower on April 26, 2020, 01:14:46 AM
Dang, never heard of that happening.
Title: Re: Oops! This is a new one!
Post by: Mana Minori on April 26, 2020, 01:28:54 AM
ooh, ouch. Poor Pinny. I have never heard of that happening before, and I'm so sorry it happened.
I guess if you look for a silver linkng, if you have Tempest Shadow, she can have a broken horn buddy....
Title: Re: Oops! This is a new one!
Post by: SunPony on April 26, 2020, 03:52:33 AM
Wow, that seems like it must be a manufacturing error of some kind.  I've never heard of that happening to a pony horn.  It reminds me of once we got one of the super-tough black Kong dog toys for my mom's dog - an elderly lab - and he bit it a couple times and the top knob just popped off.  We took it back to the store and they replaced it and the new Kong lasted forever.  They said they had never seen anything like it and it must be a manufacture error.  Maybe you can take it back to the store and they could replace or refund you...although I guess maybe not right now...
Title: Re: Oops! This is a new one!
Post by: kingluke on April 26, 2020, 10:33:05 AM
Okay, this is new.

Maybe you could reglue the horn? Or go back to the store?

I use imgur to post pictures.

Post Merge: April 26, 2020, 10:33:54 AM

ooh, ouch. Poor Pinny. I have never heard of that happening before, and I'm so sorry it happened.
I guess if you look for a silver linkng, if you have Tempest Shadow, she can have a broken horn buddy....

She is now a great candidate for a tempest shadow custom!
Title: Re: Oops! This is a new one!
Post by: hathorcat on April 26, 2020, 11:13:43 AM
Ouch! That is odd - she must be very hard plastic for that to happen. I hope you can fix her up!
Title: Re: Oops! This is a new one!
Post by: Ponybookworm on April 26, 2020, 12:20:58 PM
That has to be the weirdest thing I have ever heard!!! Poor Pony xxx
Title: Re: Oops! This is a new one!
Post by: IceCrystal02 on April 26, 2020, 01:47:16 PM
That's odd, is her plastic somehow harder than with normal ponies? Poor girl, hope you can fix her!
Title: Re: Oops! This is a new one!
Post by: bright rabbit 1 on April 26, 2020, 02:20:38 PM
Happened to me once (not My Little Pony). It was my figure of Geccko Moria from One Piece, I had him in his box without the plastic that held him secure in the box. The box fell and his feet came off. Well luckily we had super glue in the house and glued his feet back on. As for his box it got dented and had to through it away.
Title: Re: Oops! This is a new one!
Post by: Mermaid on April 26, 2020, 02:41:39 PM
I would email basic fun! They gave great customer service! I once emailed them about an issue I had with a twilight and they sent me a new one for free!
Title: Re: Oops! This is a new one!
Post by: Carrehz on April 26, 2020, 03:12:11 PM
Oh wow, never heard of that happening before O_O I second trying Basic Fun, from what others have said they seem to have very good customer support :)
Title: Re: Oops! This is a new one!
Post by: StillandSilent on April 26, 2020, 08:39:06 PM
I'm going to try again with the pics.  In the last one, you can see the broken off horn in the bottom.  The weird thing it, I can't figure out what she could have possibly even hit it on.  I never opened the box, so she must be a factory error.
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Title: Re: Oops! This is a new one!
Post by: Ponyfan on April 26, 2020, 10:00:19 PM
Wow.   :dropjaw:  I've never seen that happen before. 


I also recommend contacting Basic Fun.

Ponyfan
Title: Re: Oops! This is a new one!
Post by: shabbychicdee on April 26, 2020, 10:37:19 PM
yep or exchanging it if you can. :(
the plastic must have been so brittle to do that.
Title: Re: Oops! This is a new one!
Post by: IceCrystal02 on April 27, 2020, 01:10:57 AM
Wow, poor girl!  :sad:

Hope you'll get a replacement from Basic Fun.
Title: Re: Oops! This is a new one!
Post by: KottonKandy on April 27, 2020, 01:14:22 AM
Bizarre. Definitely see about a replacement. And if the original doesn’t need to be exchanged, be sure to open her up and see what the rest of her feels like bc I’m seriously curious now.
Title: Re: Oops! This is a new one!
Post by: lovesbabysquirmy on April 27, 2020, 03:46:57 AM
WOW that is insane!
Title: Re: Oops! This is a new one!
Post by: StillandSilent on April 28, 2020, 06:41:44 PM
UPDATE:
Basic Fun is going to replace her.  Since I had nothing to lose, I took her out of the box and...she's not that brittle!   Her body is harder than the average pony, but nothing like I thought it would be.  I squished her over and over and nothing else cracked or broke.
A drop of superglue put her horn right back where it belonged.
Title: Re: Oops! This is a new one!
Post by: KottonKandy on April 28, 2020, 09:25:24 PM
Great news! And thank you for saying my curiosity lol.
Now you’ll have one MIB and one loose! How cool!
Title: Re: Oops! This is a new one!
Post by: lovesbabysquirmy on April 28, 2020, 11:00:43 PM
Great response!  I am sure they were just as confused as you, especially with her plastic NOT being brittle!
Title: Re: Oops! This is a new one!
Post by: lalalei2001 on April 29, 2020, 03:06:37 AM
Poor Pinwheel!
Title: Re: Oops! This is a new one!
Post by: Ribbs on April 29, 2020, 04:18:23 AM
Oh no, that's awful! If it's any consolation, I deboxed my new Glory and as soon as I took that weird plastic thing off her hair, several of the bottom plugs of her mane just came right up like an unraveling sock. :( Factory errors happen, maybe try e-mailing them. Best wishes.
Title: Re: Oops! This is a new one!
Post by: Carrehz on April 30, 2020, 08:32:32 PM
Great to hear that Basic Fun are replacing her :) They seem like a really stand-up company.

Weird that it was just her horn that was brittle, though. o.O I wonder what happened to make it that way...
Title: Re: Oops! This is a new one!
Post by: hathorcat on April 30, 2020, 09:21:49 PM
Wow! Cool to see the photo - cant say I remember seeing that before! :)
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