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Author Topic: What to do when a seller won't communicate?  (Read 806 times)

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Offline Desert Rose

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What to do when a seller won't communicate?
« on: August 25, 2012, 03:24:06 AM »
I've read alot about what to do if a buyer doesn't communicate/pay after an auction is won on Ebay.

But what do you do if the seller won't communicate? I won an auction on Ebay which stated that the seller do ship internationally. I clicked "buy it now" but could not pay since the seller had not registerd a shippingquote to my country. The "pay" button was grey and I could not click it. I naturally wrote to the seller, I left a message at the checkout and sent a normal message through Ebay to the seller, asking for a paypal invoice with the total with shipping so that I could pay.
But I haven't heard back from the seller nor gotten a paypal invoice. And nothing has changed on my purchase so I can pay through Ebay :huh:

So what do I do now? O.o I can't pay if the seller wont give me a shipping quote. And I absolutely hate not beeing able to pay for myself right away. And right now I'm just worried the seller will get annoyed about not getting paid and file a claim or something =S
« Last Edit: August 25, 2012, 08:50:43 AM by Desert Rose »
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Offline ponylady

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Re: What to do when a seller won't communicate?
« Reply #1 on: August 25, 2012, 04:42:40 AM »
I am sorry your seller will not commincate DS. How long has it been since you hit the BIN?

Also when you emailed her did you send a request total? Or did you send it as a normal message?

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Offline tulagirl

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Re: What to do when a seller won't communicate?
« Reply #2 on: August 25, 2012, 06:26:01 AM »
Oh and you are in sweden this makes it especially difficult.  What I would be doing is contacting ebay by phone and getting my seller's phone number to find out what is going on.  I have had to do this before.  That is so odd.  What a horrible position they have left you in.  Maybe someone you are close to that is in the USA could help you with this in some way.  Ebay won't give phone number away to anyone but the account owner.
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Re: What to do when a seller won't communicate?
« Reply #3 on: August 25, 2012, 07:30:55 AM »
It was just one of those Maps of Equestria posters that I bought two days ago now. I'm so used to sellers wanting their money and sending me an invoice asap that this is making me abit anxious. Maybe it's too soon to be alarmed, but still... don't they want their money? :P

The first message I sent was at the checkout where you could choose to leave a note to the seller. I didn't spot a Request Total untill you mentioned it just now Ponylady, however clicking it just seems to take me to another page where I can write a message once again.
The second message I sent was through their auctionlink where it sais "Contact the seller". If I don't get a reply by tomorrow I could try that Request a Total thing and write yet another message. Never sold on Ebay so I'm not sure if the messages shows up any differently to the sellers =S

Unfortunatly I don't know anyone really in USA, so calling will have to be my last option since that can get pricey >.<

Other than that I don't really know what to do except sit here and wait and hope they see my messages :huh:
« Last Edit: August 25, 2012, 07:47:37 AM by Desert Rose »
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Re: What to do when a seller won't communicate?
« Reply #4 on: August 25, 2012, 07:43:16 AM »
If you don't hear from them let me know and I will send you one your way :) I have a few extras.

Offline Desert Rose

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Re: What to do when a seller won't communicate?
« Reply #5 on: August 25, 2012, 07:49:13 AM »
If you don't hear from them let me know and I will send you one your way :) I have a few extras.

Aw that is so nice of you =) :hug: I'll send you a PM if this whole thing turns bad (which I don't actually hope because I'd like to keep a good trackrecord as an honest buyer O.o)
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Re: What to do when a seller won't communicate?
« Reply #6 on: August 25, 2012, 08:49:46 AM »
If they end up ignoring you and don't finish the transaction, please let us know so that others in the community are protected from this kind of bad behavior.  :(  *pony hugs*  Hope you get your poster!
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Offline Maniah

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Re: What to do when a seller won't communicate?
« Reply #7 on: August 25, 2012, 09:45:31 AM »
<---- USA and happy to help ;)

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Re: What to do when a seller won't communicate?
« Reply #8 on: August 25, 2012, 10:58:09 AM »
<---- USA and happy to help ;)

That is very nice of you Maniah :hug: However I know how you have alot on your plate right now and felt I shouldn't add too it :)
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Offline tulagirl

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Re: What to do when a seller won't communicate?
« Reply #9 on: August 25, 2012, 03:33:37 PM »
Everyone on the Arena is just so nice huh?
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Offline Maniah

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Re: What to do when a seller won't communicate?
« Reply #10 on: August 25, 2012, 06:45:00 PM »
Aww you are so considerate! I do tend to over extend myself >.>

 

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