Back in May I sold a Fairy Tail Bird MIB to someone in Italy. The package arrived in Italy but was never picked up by the buyer and was sent back to me. She says Post Italia didn't leave notices or try to deliver. Unfortunately it never arrived with me. I have put in 2 enquiries with Australia Post but with no result. Unfortunately with Australia's borders closed, mail is spotty and hectic. I bought insurance but Australia Post won't cover it because the time has lapsed and it didn't happen on the outward journey. Returning the item is not covered apparently.

So I've opened up yet another enquiry but I have no hope it will be found.

Should I refund the buyer? Partial refund? 50% of it minus shipping?

I'm a bit upset as the buyer is really upset with me but it's the post office in Italy that stuffed up not me. But on the other hand as a seller I didn't get the item into her hands.

I really just want the bird found and I'm never shipping to Italy again.

Thanks for any opinions.

Quote from: starstrider on June 04, 2020, 01:26:12 AM

Mine just arrived today, and I love her! She's larger than I thought she would be. Looks like she's good quality, too. I bought one to keep MIB, the other to open and display.

For those international collectors who are itching to buy and then ship her overseas, she's not heavy but the box is quite large. Postage is unfortunately going to be very expensive.

do you know how much to New Zealand

About $30 according to the Australia Post calculator. She weighs just under a kg but is just over a kg once you pack her.

They are made by a company called Headstart International which has Australian licencing rights. It's a fairly small Australian company. They sold a few on catch.com.au and they were coming straight from the manufacturer. So yes, Aussie exclusive.

https://m.catch.com.au/product/my-little-pony-limited-edition-plush-classic-look-cotton-candy-pony-limited-only-available-in-australia-6308669/?offer_id=31371690

Same manufacturer as the Aussie exclusive Rainbow Dash btw.

If anyone wants one, I'm happy to pick them up and send at cost, but be warned Australian post is really expensive. If they are the same size as the Rainbow Dash exclusive, expect MIB post cost to be another AU$60. Our dollar is low right now so it's not as bad as it sounds but it'll still a lot for a single plush.

Oh, and because of the travel restrictions, even express is taking a long time.

Thanks very much nhal039.

Her dress has stained her red and green pretty badly so I'll put her at $60 on my spreadsheet. Does that seem about right?

Thanks so much pkw. < 3  That's absolutely awesome.

There's a Facebook group for suggesting entries

https://m.facebook.com/groups/637737116430215