The MLP Arena
TCB => Trader & Shipping Support => Topic started by: dragonlady on June 10, 2023, 07:12:13 PM
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Background: I usually don't ship internationally (due to the prices being insane) but had someone ask on ebay if I'd ship to France. I gave her a shipping quote and she agreed so I fixed the listing and she purchased it.
Today I went to the Post Office to get the paper customs label. The post master recommended I fill out the online one as she had several packages bounced back that had the paper labels. So I went to the USPS website and proceeded to do so but when I did it was flagged as a restricted item :blink:
"This item is flagged as a restricted item.
A restricted item does not necessarily mean you cannot export the good.
PCA - Consumer protection. Import control 1 (various regulations) ; R143: Products included in the scope of exclusions under article 2 of Decree 2010-166 (§ 2) and in the order of February 24, 2010 laying down the procedures for the implementation of Decree n° 2010-166, or products that are not toys as defined in the regulation (Article 2 of Decree 2010-166, § 1)."
It's a little plastic unicorn toy, a pet from the My Magic Genies line from the 80's. It's tiny, lightweight and doesn't have batteries etc. I'm at a loss what to do
. Part of me wants to turn on Ebay's global shipping option (where you just send the item to them and they deal with all of this) but that service charges a lot more than if you just pay at the PO and the buyer is already paying a a lot for shipping as it is. Should I chance it and send anyway? Should I just cancel the sale? I'm just so confused and frustrated...
Any help would be greatly appreciated! Thank you to all who slogged through this, have a cookie.
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What item description did you fill in on the custom form?
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What country is it going to?
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Nella- I put "small pink plastic unicorn toy" as the description; I also tried figure instead of toy when I got the restricted message the first time but got the same message.
Loa- it's going to France. I've shipped to France in the past with no problems but that was a long time ago.
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And if you use 'used toy (plastic pony)'?
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And if you use 'used toy (plastic pony)'?
That was a great suggestion but sadly didn't work:(
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Hmm, have you tried just "plastic toy" or "used toy"? I wonder if it's freaking out over 'pony', like it thinks it's a real horse or something...? Seems a stretch but it's all I can think of :s
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figurine?