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The fashion style one might be the G4 equivalent of Rapunzel... but now that Hasbro is POSITIVE that they have struck gold with this character, they're going to market the living bejeepers out of her.
lol true. just call the post offic and explained swhat hapend.. i'm sure htey would be more then willing to hold your package there.Post Merge: July 18, 2012, 01:16:35 PMhere i am ont he thread.. but dont throw fakies at me...i'm askign out of genral curiosuaity. what is the big deal with her? i mean why do you guys call her Ditzy Doo or Ditzy Doo hooves? or ditzy do or whatever? i dont really watch FIM i only watched a couple of the episodes.. (the zecora ones) and the tribble (parasprites one) so i'm curious..
To whom it may concern,I'm writing today just to express my absolute disappointment in glitches or errors in the website that kept several people from being able to attempt to by con exclusives before they sold out.Like many people I had been checking the site (and other sites that were watching the Hasbro Toy shop for updates) for the past two days, and I just happened to be lucky enough to refresh just as she was put up. I proceeded to try and buy her. I clicked 'proceed to checkout' atleast 15 times, but my subtotal remained at $0 and it just kept taking me to the same page. I thought perhaps it was a mistake so I deleted the item and added it again. Once again I clicked many times only to have nothing happen. Finally I thought perhaps the problem had to do with Paypal being my payment type, so I went into my account information and added a credit card in and tried again. Again nothing would happen, always a subtotal of $0 even as people around me are claiming to have gotten not just one of her but two and three.Finally after she was totally sold out a few people figured out that the problem had to do with the fact that we were already logged into our Hasbro Toy Store accounts, and that logging off and relogging in fixed the $0 glitch. But of course this was long after she was already sold out. I've been a customer of Hasbro and My Little Pony for years. I've bought from the website many times (including one big order of 10-15 of the blank ponies) just as a for instance. So I'm absolutely furious that the reason I was unable to get the Comic con pony is 'because' I am a previous customer and was already signed into the site. Repeat customers should have the same, if not a better chance at things in my opinion, not be penalized.I have also seen many people stating that they ordered more then 1 pony despite the one per household limit, which I'm sure helped a lot in how quickly she sold out. This is entirely unfair and, even if I don't manage to get one myself, I really hope as a company that you hold to your word and make sure it stays 1 per household, and cancel out those duplicate orders.I'm sorry if any of the message was harsh, I'm just really upset at the whole exclusive situation and drama considering how quickly she sold out (at the fair, at SDCC, and now on the website). If I had missed her because I wasn't around it wouldn't have been that big of a deal, but to miss her because of a website glitch is heartbreaking.Thank you for your time
Hello,Thank you for your e-mail and for your interest in HasbroToyShop.com. We do apologize for your troubles in ordering this year’s exclusive San Diego Comic Con items from HasbroToyShop.com. Due to high volumes of activity on the website on July 18th, many people were unable to secure the exclusive item(s) that they were trying to order. Unfortunately, when an item is placed in a customer’s cart, the item is not reserved for that customer until the order has been completely placed and the customer receives the order number. Therefore, if a customer added an item to their cart and by the time the customer was able to check out with their order the item was no longer available, this means the item was unfortunately sold out in the meantime. Unfortunately, there is no reserved stock of the exclusive Comic Con items and once they are sold out on HasbroToyShop.com, there will be no more available as these items were made in limited quantities and will not be restocked at any time. We would like to apologize for the long hold time that customers experienced during the afternoon on July 18th as there was an inundation of phone calls of customers with questions and concerns in regards to the Comic Con exclusives. Customer satisfaction is very important to us and we always strive to answer phone calls from every customer as soon as we are able. Again, we apologize that many customers were unable to place orders for the exclusive items they wanted to purchase. These items are made in limited quantities as they are exclusive to the Comic Con convention and a small amount are reserved to be sold from HasbroToyShop.com after the convention for customers who were unable to attend. We are working with our corporate offices and technical support teams to be better prepared for the release of the Comic Con exclusive items on HasbroToyShop.com after next year’s convention.HasbroToyShop.com will be cancelling all orders that went over our clearly stated cart limits. We apologize again for any inconveniences the website issues and long hold times caused on July 18th. If there is anything else we can assist you with, please let us know.We greatly appreciate your business. If you have additional questions, please visit our website, www.HasbroToyShop.com, or contact our Customer Service Center via e-mail at [email protected] or phone at 1-800-408-0052. (8 AM - 8 PM EST, Monday - Friday and 10 AM - 6:30 PM EST, Saturday)Sincerely yours,
ah thanks guys for clearing that up.. but agian another Question. >< sorry.. i watch the old ones like the orignals and stuff.. i've heard her called Ditzy Doo hooves. i'll have to watch that eepisode on netflix. but what do you mean canon? like canon fodder? and what exaclty is the defntion for Brony? i've heard it been described as anyone who lieks the new fim and then as male people who likes mlp. *hides* i'm not sure about all this new termongly.
Good News Everyone!! (well for you guys, not for my sisters though)As you may have heard, I ordered 3 separate Ditzy Doos to the same address (one for me, the others for my sisters). Two of them were cancelled while the other one says "not shipped". Hasbro must be canceling multiple orders now, which means those who did not get one the first time have another chance to get her!!! I am just glad they did not completely cancel all of my orders!