The MLP Arena

TCB => Trader & Shipping Support => Topic started by: hokuspokus on August 10, 2013, 09:37:30 AM

Title: New Arena trend: not responding back?
Post by: hokuspokus on August 10, 2013, 09:37:30 AM
I've seen a new trend on the arena, and that's the "not responding back" trend (due to selling/trading)


I get messages about my sales/trades. Totally fine and welcome ;) BUT, after i give info on sales (shipping/details on trading and so on), i see more and more people not responding back anymore, not even when i ask them to please tell me something, because sometimes there is more interest in a certain pony. Seriously, it kinda irritates me now, since it seems to happen more and more. These members have read my messages, i can see it in my outbox.

I ALWAYS ask people to at least let me know if they do not want to go further in trading/buying anymore. I get it that the Dutch shippingcosts are high, or maybe someone changes their mind, that's totally fine, it happens :hug: . But come on, don't let me wait like this  :huh: Just tell me that you can't afford the high shipping(for example), i totally understand! But the disappearing.... i find it rather rude. To some people, i've been asking several times to please let me know something, as i was putting the pony on hold for them, and still nothing. Sigh.

I kinda wonder if i'm the only one who is having this. Probably not, but i wanna know if this happens much. I've also seen the most lame excuses for the lack of responding;
no time (while they are starting/responding several topics on here...pff)
no money (while i see them PMing for expensive ponies from others) and so on. I don't gét these excuses. Let's just be honest and say: 'no (arena member), i didn't PM you because i didn't care enough' Takes ya only 5 minutes or less.

Is it really tóó much effort to respectfully answer the seller/buyer/trader?  :brow:


a quick end of this topic w/ a thanks to everyone that doés respond back. It makes ya really appriciate that nowadays. Even with the negativity i write here i never forget the happy communication that also excists :hug:
Title: Re: New Arena trend: not responding back?
Post by: bluerose9978 on August 10, 2013, 09:47:58 AM
I get the exact same thing. Sometimes I wonder if my PMs are going through because I will respond and get absolutely nothing in return and it's annoying. I can understand if someone can't respond immediately, but to ignore a PM completely is just rude.
Title: Re: New Arena trend: not responding back?
Post by: hokuspokus on August 10, 2013, 10:18:44 AM
I get the exact same thing. Sometimes I wonder if my PMs are going through because I will respond and get absolutely nothing in return and it's annoying. I can understand if someone can't respond immediately, but to ignore a PM completely is just rude.

Thanks for understanding & sorry to hear you're dealing with it at the same time.

Taking time = no problem, indeed! I've put ponies for someone on hold for almost a month, BUT this was in perfect communication with the buyer, and the buyer paid when she said she would pay. It went all perfect! I don't mind if it takes a few days or even a week before someone PMs me back, really. I think i'm not difficult as i'm very open to put ponies on hold for longer than 7 days, in communication with the buyer there is always an option for several things. But if i dó hold the pony for one, i'd like them to at least get back to me if the don't want it anymore. Again, very rude and annoying.. thanks for your understanding - really means alot right now :hug:
Title: Re: New Arena trend: not responding back?
Post by: Sarahlacewing on August 10, 2013, 10:29:55 AM
Hmm I think I've done this before.  I try to shoot a quick - ok nevermind, but I know I forget sometimes.  I usually just assume the person isn't interested if they don't inquire further. I never hold unless directly asked to hold.  My memory is so bad. If I've done this to any lurkers, sorry!!
Title: Re: New Arena trend: not responding back?
Post by: Unicorn_pops on August 10, 2013, 10:40:43 AM
Sorry Hokus that your dealing with this! Maybe put in your listings about holding an item for 24 hours only. That way you've given them a chance and if they don't respond, you can move on to a more interested buyer. Good luck sweetie!!
Title: Re: New Arena trend: not responding back?
Post by: SFlame on August 10, 2013, 11:04:57 AM
Ive also been having problems with this - its kinda rude i think!
Title: Re: New Arena trend: not responding back?
Post by: Vintergatan on August 10, 2013, 11:26:49 AM
I've had people do this many times, but like Sarahlacewing, i don't bother if they don't answer after inquiring about an item because I don't automatically put it on hold for them or anything like that.

what bothers me is when the sale or trade HAS gone through and the other party doesn't let me know they got the pony and if everything is ok :S:S I find that really annoying because I'm under stress from the day I ship out an item until I get the message that the item is received and is safe and sound.

fortunately this happens very rarely but communication is just so important!
Title: Re: New Arena trend: not responding back?
Post by: lovesbabysquirmy on August 10, 2013, 11:44:06 AM
I think the new PM script makes it really easy to not respond to people while passively surfing, and that comes across as very rude.  :(  If it marks them all as read, then you might only reply to the newest - or you might just click to another screen.  I know I'm guilty of this, but I usually feel guilty enough that I go back and answer that same night. 
Title: Re: New Arena trend: not responding back?
Post by: hokuspokus on August 10, 2013, 01:54:08 PM
Maybe put in your listings about holding an item for 24 hours only.

I've had people do this many times, but like Sarahlacewing, i don't bother if they don't answer after inquiring about an item because I don't automatically put it on hold for them or anything like that.

Maybe i should change the 'on hold' thing. I always do 7 days to give everyone plenty time, i don't want to rush people into payment, but it's sooo annoying if i hold the item 7 days and the person goes into silence. After i told them i put it on hold for them :/
Thanks for the advice - maybe i should put hold for less days or just for people that i know will pay in the end.

I think the new PM script makes it really easy to not respond to people while passively surfing, and that comes across as very rude.  :(  If it marks them all as read, then you might only reply to the newest

Really? In my PM box it says 'new' with all the new messages. Is there a difference if you're on cellphone or computer? I don't use my phone to come online here, only good ol' computer ;)
Title: Re: New Arena trend: not responding back?
Post by: Marlin on August 10, 2013, 03:17:33 PM
Call me old fashioned, but I think a little manners goes a long way, and people all too often forget about them nowadays. I think what you've experienced Hokus is downright rude, and I'm sorry to hear you've had it happen to you.

A while ago I posted a few ponies up for sale. I got a couple of enquiries and both members were slack in their communications. One person eventually got back in touch to advise they would leave them (which was totally fine - I appreciated them finally getting back to me), and the other who appeared quite interested came back and forth (over about a week and a half if I recall) asking about various shipping costs to the point where I eventually went down to the post office and got an accurate quote for them. I never heard back from them. And they never responded to my follow up pm either. Totally poor trading etiquette in my opinion.

I've also had a member twice now approach me about an art trade and never follow through with their communications. Geez.... if you don't want to go ahead, that's fine, but at least have the courtesy to say so! Not that bloody hard  :nope:

In both the above cases I was never angry about things not going ahead (rather relieved, actually - if things start out badly how will they end up?), but I was disappointed in their communications. Again, it's just manners! (but needless to say, I won't be keen on wasting anymore of my time with either of the members concerned if they approach me again in the future :P)

I agree that it only takes a couple of minutes of your time to drop someone a note, and even if it is to advise that you do not wish to follow through with a purchase or a trade at least it brings some closure to the person you enquired with.
Title: Re: New Arena trend: not responding back?
Post by: Taxel on August 10, 2013, 03:20:59 PM
I think the new PM script makes it really easy to not respond to people while passively surfing, and that comes across as very rude.  :(  If it marks them all as read, then you might only reply to the newest - or you might just click to another screen.  I know I'm guilty of this, but I usually feel guilty enough that I go back and answer that same night. 

I was going to say this. I've completely missed PMs that I never touched because they got marked as Read. Usually I'm able to catch missed PMs quickly, but if for some reason I'm getting a lot of PMs or something like that its alarmingly easy to completely lose a PM because of it.

Before you get upset/angry at people, try PMing them multiple times. The Arena's PM system makes it much too easy to lose PMs.
Title: Re: New Arena trend: not responding back?
Post by: Stormness_1 on August 10, 2013, 03:31:24 PM
Yeah I often miss messages when I'm on my phone, but I do try to get on the actual computer to have a look if I remember.. but then again sometimes I'll be walking out the door on the arena, and my wireless cuts out and I have no idea if a PM sent or not either... and then I'll be work-sleep-work-sleep for a few days and completely forget to check until I realise I'm waiting on a reply. Multiple pm's are definitely the way to go.
Title: Re: New Arena trend: not responding back?
Post by: Sugar on August 10, 2013, 04:48:02 PM
I've noticed that if I check into the Arena on my 3DS (which I sometimes do at work), I can miss PMs. :wonder:  Of course, I'm also a bona-fide twinkie-flake, so if I've forgotten to reply to a message 'cause I've spaced on it, I am sincerely sorry for it. :redface:  Sometimes we old folks need (and appreciate!) a nudge. :P
Title: Re: New Arena trend: not responding back?
Post by: Prince Primbrose on August 10, 2013, 05:03:57 PM
I also miss PMs if I have multiple messages  at a time. I also have a terrible memory; I'll ask about a pony, then leave the page to think about whether I want to buy her or not, and then I won't remember for a week. I try to remember to get back to everyone about whether or not I want to buy something.

(With personal messages, after a while I feel too awkward about forgetting to respond.  :blush: )
Title: Re: New Arena trend: not responding back?
Post by: HoustonCollector72 on August 10, 2013, 05:38:23 PM
if they do not respond and do not request an item to put on hold then just move on  :)  why wait on them ? no drama :)
Title: Re: New Arena trend: not responding back?
Post by: achab1984 on August 10, 2013, 07:04:23 PM
I am sorry that your going threw this. I think that I might have done that in the past. But I always got back eventually. I felt bad and told them I was sorry. Ya I don't not get it sometime.

:(
Title: Re: New Arena trend: not responding back?
Post by: hokuspokus on August 11, 2013, 04:02:47 AM
Call me old fashioned, but I think a little manners goes a long way, and people all too often forget about them nowadays.

Another old fashoined lady here ;) communicating is so important, on the internet especially!


the other who appeared quite interested came back and forth (over about a week and a half if I recall) asking about various shipping costs to the point where I eventually went down to the post office and got an accurate quote for them. I never heard back from them. And they never responded to my follow up pm either. Totally poor trading etiquette in my opinion.

This is an exact example of the kind of situations i'm talking about! Not even a 'no thank you i'll rather not buy them'. Would be the least they can do. Sigh.


I've also had a member twice now approach me about an art trade and never follow through with their communications. Geez.... if you don't want to go ahead, that's fine, but at least have the courtesy to say so! Not that bloody hard  :nope:

Again: agreed. It's getting boring now :P

In both the above cases I was never angry about things not going ahead (rather relieved, actually - if things start out badly how will they end up?), but I was disappointed in their communications. Again, it's just manners! (but needless to say, I won't be keen on wasting anymore of my time with either of the members concerned if they approach me again in the future :P)

And again an agree. No problem if they do not wish to go further, just a little note would be fine. If no note comes in EVER, but it does all of a sudden after i tell i'm not happy with not hearing anything, don't give me lame excuses. Let's just be honest.


Before you get upset/angry at people, try PMing them multiple times. The Arena's PM system makes it much too easy to lose PMs.

As i've said before, i've been to the point of PMing multiple messages to please let me know something. After asking the same thing 3 times without any answer, yea, it's getting to irritate me.


Again: i'm not that difficult. I'm fine waiting a week on an answer, don't think i'm waiting behind my computer desperately seeking an answer within 24 hours. Not the case at all.
Title: Re: New Arena trend: not responding back?
Post by: ShortyBoo on August 11, 2013, 10:39:06 AM
I've had people PM me asking about buying something both here and on the MH Arena and once I give a shipping quote, a lot of them never get back to me. I guess because I don't undercharge for shipping? For the most part, I charge between $2 and $4 to ship most things. It's typically the actual postage cost, plus a bit added on for packing supplies. I use bubble mailers to send out most everything, and those aren't free. But even then, I usually don't charge the full amount I paid for them. But either way, I do think it's kind of rude to not send a simple PM saying they're no longer interested.

It had occurred to me a few times that maybe it was a case of PMs not going through, but I feel like if that wasn't the case, them I'm just bugging them, so I usually just forget it and wait for the next buyer to come along.
Title: Re: New Arena trend: not responding back?
Post by: little.fox on August 13, 2013, 10:31:00 AM
When selling, I don't do holds for this exact reason. If you contact me for a qoute and never respond back, I haven't lost out in any way. First person that's ready to close the deal will get the item, easy peasy.

When buying, I am sure I've been guilty of not getting back to sellers that has been kind enough to get me shipping quote etc. It's certainly not because "I don't care enough", sometimes my inbox is pretty damned busy and it's easy to miss a PM or just plain forget. We're all just human after all.

Can I also point out that as a buyer, many times I've had questions about condition/shipping/etc gone unanswered by sellers. I try to give those sellers the benefit of the doubt for the reason I've just stated, but it's defenitely not a case of just potential buyers lacking in ettiquette.
Title: Re: New Arena trend: not responding back?
Post by: Galactica on August 13, 2013, 10:35:35 AM
I've been ignored by both buyers and sellers at times- it is very off-putting, especially when the person is posting all around the arena.   It only takes a couple of seconds to type "sorry, I've changed my mind" or "it's already sold thanks"
Title: Re: New Arena trend: not responding back?
Post by: StoryDreamer on August 13, 2013, 01:32:51 PM
I can understand this. Sometimes I can't get to the item that someone has responded about (because I'm out at a hotel or working out of the house), but I try to at least let them know. I'm also guilty of reading my Pms on my phone then not responding and forgetting I didn't respond too though. I imagine others do that too!
Title: Re: New Arena trend: not responding back?
Post by: Galactica on August 13, 2013, 02:24:43 PM
Well that is certainly true- (above)-

Also- I know that at least once, I have seen a message come through on my phone as an email- didn't notice that it was a relayed message from the arena, and responded to poor Stomper who I'm sure gets a few of these kind of messages a day...

I try to be more careful these days, but can't promise my record is entirely clean  :biggrin:
Title: Re: New Arena trend: not responding back?
Post by: hokuspokus on August 15, 2013, 07:58:56 AM
Can I also point out that as a buyer, many times I've had questions about condition/shipping/etc gone unanswered by sellers. I try to give those sellers the benefit of the doubt for the reason I've just stated, but it's defenitely not a case of just potential buyers lacking in ettiquette.

Offcourse it's not just buyers, but i can only speak for my own experiences :) I know there's also sellers w/lack of communication.


I'm just thinking about doing my sales differently, to avoid this behaviour. Kinda sad because i like to give my buyers enough time to pay without pushing to do it quick (i can't ship items daily either) but i guess that is the best option to avoid the drama.
Title: Re: New Arena trend: not responding back?
Post by: Lorelei Redfern on August 19, 2013, 09:27:06 PM
yeah i've ntoiced this too it  is  a bit annoying><

granted i know that sometiems i  take a little longer to rs try to lol.

but aftr you go through eveything for getting a price quoutyynever hear formt hema gian.. not a no thanks or  nothing.  it is a little annoying.
Title: Re: New Arena trend: not responding back?
Post by: Ringlets on August 20, 2013, 03:36:09 AM
I think the new PM script makes it really easy to not respond to people while passively surfing, and that comes across as very rude.  :(  If it marks them all as read, then you might only reply to the newest - or you might just click to another screen.  I know I'm guilty of this, but I usually feel guilty enough that I go back and answer that same night. 

I was going to say this. I've completely missed PMs that I never touched because they got marked as Read. Usually I'm able to catch missed PMs quickly, but if for some reason I'm getting a lot of PMs or something like that its alarmingly easy to completely lose a PM because of it.

Before you get upset/angry at people, try PMing them multiple times. The Arena's PM system makes it much too easy to lose PMs.

This ^^   Unfortunately aside from PMs that have never got through (that happened more on the old Arena but it still happens from time to time here too *sigh* ) it really is easy to miss PMs when you get multiples and they are all marked as read as soon as you open your PM box :yikes:  I'm sure there must be some kind of setting to stop this happening - I must to look into it. I do check back incase I've missed someones PM , but sometimes it can take a while so if I havent answered within a few days feel free to PM me again - I dont mind reminders - I like them! especially when my health has been bad and I find my memory is hopeless then :blush: . I wouldnt deliberately ignore someone.

If you *have* messaged someone (either a  potential buyer, or a seller)  back mulitple times and they still havent responded ,then its best to move on TBH  - just imagine how much more difficult things could get if the sale went through but then something went wrong ( eg - the pony never arrives) and there was still no communication. Its frustrating though - especially if its an item you really wanted or something thats HTF :(  . Good communication and good manners are really important.
Title: Re: New Arena trend: not responding back?
Post by: Breyer600 on August 20, 2013, 10:01:48 AM
it really is easy to miss PMs when you get multiples and they are all marked as read as soon as you open your PM box :yikes:  I'm sure there must be some kind of setting to stop this happening - I must to look into it.

There's a little symbol above the PM list (right next to the Date column) to "Change View."  It cycles through three settings.  I have mine set to display as converstions so I can look back at everything both I my buyer/seller have discussed all at once.  This also means only the most recent PM opens when you go into your messages leaving any other new ones marked unread until you actually open them.

I never mark things as on hold until I have a definite answer from the buyer with a date for payment.  If I haven't gotten a response and someone else asks about the same item then I send the first person a deadline for an answer if it's only been a few days since they asked or just let the second person have it if it's been at least a week since I replied to the first person. 
Title: Re: New Arena trend: not responding back?
Post by: NoDivision on August 20, 2013, 11:42:19 AM
it really is easy to miss PMs when you get multiples and they are all marked as read as soon as you open your PM box :yikes:  I'm sure there must be some kind of setting to stop this happening - I must to look into it.

There's a little symbol above the PM list (right next to the Date column) to "Change View."  It cycles through three settings.  I have mine set to display as converstions so I can look back at everything both I my buyer/seller have discussed all at once.  This also means only the most recent PM opens when you go into your messages leaving any other new ones marked unread until you actually open them.

I never knew! My hero!
Title: Re: New Arena trend: not responding back?
Post by: Libelle on August 21, 2013, 11:46:24 AM
There's a little symbol above the PM list (right next to the Date column) to "Change View."  It cycles through three settings.  I have mine set to display as converstions so I can look back at everything both I my buyer/seller have discussed all at once.  This also means only the most recent PM opens when you go into your messages leaving any other new ones marked unread until you actually open them.

This is great, thanks so much Breyer600!

Can I also point out that as a buyer, many times I've had questions about condition/shipping/etc gone unanswered by sellers. I try to give those sellers the benefit of the doubt for the reason I've just stated, but it's defenitely not a case of just potential buyers lacking in ettiquette.

This! In my recent experience, it's actually mostly the sellers that have been "guilty" of this lack of etiquette. It's so frustrating to never get a reply, even though the message has been read, the seller is active on the Arena and the items clearly haven't been sold to anyone else.

One time, I accidentally deleted a pm from a seller whom I had actually wanted to reply. Unfortunately, I couldn't remember who it was, even browsing the sales forum didn't help, because I couldn't find the thread I was looking for. I felt bad for days, because I felt it was such an impolite think to not respond. (And the seller never contacted me again either, so I still don't know who it was. :() Guess not everybody feels the same!
Title: Re: New Arena trend: not responding back?
Post by: Tiggums6 on August 21, 2013, 05:41:52 PM
I have had this twice with two G4s, a lot of mucking about getting the exact shipping quote and packaging etc then they disappear. I wasn't asking heaps,  they have put me off dealing with these twerps. I consider them rude and wonder if they would behave like that if they weren't behind a keyboard.
Title: Re: New Arena trend: not responding back?
Post by: bluerose9978 on August 21, 2013, 06:01:10 PM
I have noticed this actually happening even more often than usual lately. I have had about three or four potential buyers just in the past week do this to me: Request a shipping quote, ask for my PayPal and not respond to my multiple PMs. It's irritating. All I ask is that if they decide against buying the ponies to drop me a note to say so. Is that really so difficult?
Title: Re: New Arena trend: not responding back?
Post by: Tiggums6 on August 22, 2013, 12:28:09 AM
Are we getting old and crabby? Is it a specific generation collector that seems to be the culprit? I might be in a snotty mood but I haven't had this issue with g1s.
Title: Re: New Arena trend: not responding back?
Post by: Libelle on August 22, 2013, 12:41:08 AM
Are we getting old and crabby? Is it a specific generation collector that seems to be the culprit? I might be in a snotty mood but I haven't had this issue with g1s.

Sorry to say, but it has been exactly the "old" G1 collectors/sellers who have failed to respond in my case.

Even worse is when buyers don't let you know if/when items arrive. I've had a recent buyer from overseas who has read my polite enquiries as to whether the items have arrived or not, and whether they could leave me some feedback, but they cannot bother to reply. I expect, they have long received the items, otherwise they would surely have complained (it's been almost a month and a half).
Title: Re: New Arena trend: not responding back?
Post by: Pumpkin on August 22, 2013, 12:42:59 AM
Yes I have the same thing and not only here. I think it's the new way of communication. And yes it's rude but that's how many people are these days :| Think about it, the more you go back in history the more polite the people were. But not to wandering off. For me they do not even have to give a reason why they are no longer interested, just letting me know that the sale is not gonna happen is enough.
Title: Re: New Arena trend: not responding back?
Post by: Ringlets on August 22, 2013, 02:44:22 AM
it really is easy to miss PMs when you get multiples and they are all marked as read as soon as you open your PM box :yikes:  I'm sure there must be some kind of setting to stop this happening - I must to look into it.

There's a little symbol above the PM list (right next to the Date column) to "Change View."  It cycles through three settings.  I have mine set to display as converstions so I can look back at everything both I my buyer/seller have discussed all at once.  This also means only the most recent PM opens when you go into your messages leaving any other new ones marked unread until you actually open them.

I never knew! My hero!

  :cheer:   Thank you  so much breyer - thats really helpful!  :hug:  :lovey:  :hug:
Title: Re: New Arena trend: not responding back?
Post by: Baby Mischief on August 22, 2013, 03:45:27 AM
I have the exact same problems with both buyers and sellers! :(
I PM´d a seller about her SALESTHREAD (as in: I want to sell my ponies!!) and she never got back to me, so I sent her another PM to remind her and still no answer! But I see her on here all the time...! :huh:
One person wanted to buy three ponies from me, even wanted me to do a rehair of one of them, when I replied with more pictures and descriptons of them - nothing! Im just glad I never started rehairing her..!
She responded now! Had to much going on so she forgot about me.. ^.^ Think this one will be a happy ending!
But I still cant figure out why some people have trade- and salelists when there is no intrest in actually selling...?!
Title: Re: New Arena trend: not responding back?
Post by: bluerose9978 on August 22, 2013, 09:29:58 AM
Are we getting old and crabby? Is it a specific generation collector that seems to be the culprit? I might be in a snotty mood but I haven't had this issue with g1s.

Sorry to say, but it has been exactly the "old" G1 collectors/sellers who have failed to respond in my case.

Ditto! But I have to say that the ones who have gone through with the sales have been polite enough to let me know when ponies have arrived and left feedback as soon as they have or at least within a good time frame of when the ponies have arrived. So I have had absolutely no gripes about that.
Title: Re: New Arena trend: not responding back?
Post by: hokuspokus on August 22, 2013, 12:13:24 PM
I have noticed this actually happening even more often than usual lately. I have had about three or four potential buyers just in the past week do this to me: Request a shipping quote, ask for my PayPal and not respond to my multiple PMs. It's irritating. All I ask is that if they decide against buying the ponies to drop me a note to say so. Is that really so difficult?

same here... but the good news: i have found a new buyer for the ponies, communication was excellent again(she bought before also). :)
I think in the future i will be reluctant to sell/trade/whatever with people that have ignored my multiple messages. Ignoring or missing one message = ok, i get that, it can happen. But 3? I'll rather decline next time, thank you.

Are we getting old and crabby? Is it a specific generation collector that seems to be the culprit? I might be in a snotty mood but I haven't had this issue with g1s.

Sorry to say, but it has been exactly the "old" G1 collectors/sellers who have failed to respond in my case.


Same here. I don't even have g4 for sale and the g2 & g3 never sell :P


Yes I have the same thing and not only here. I think it's the new way of communication. And yes it's rude but that's how many people are these days :| Think about it, the more you go back in history the more polite the people were. But not to wandering off. For me they do not even have to give a reason why they are no longer interested, just letting me know that the sale is not gonna happen is enough.

That is very true. And i agree, i don't need to hear a reason perseé either, i just wanna know if someone is still interested... Now it all sounds so...complaining. But it's such a small thing to do. I just don't get the behaviour, excuse you me.
I can believe that messages might go lost, but not several messages i have send if i see they have read them. And then come up with lame excuses. If i see you post many messages/topics on arena, don't tell me you didn't PM me because you, and i quote, "had no time". I'm not a moron.


By the way: i'm kinda curious about the PM thing now. If ANYONE has messaged me and never got an answer, please tell me! :) Because i always answer to buyers/sellers/potential traders etc! I wanna know if i might have missed a PM now i hear about this 'PM trouble'.
Title: Re: New Arena trend: not responding back?
Post by: NovelNerd on August 22, 2013, 01:57:45 PM
It happens. I'm  never mad if someone doesn't respond because I don't do holds without money in the first place as like a partial payment or something. Eh, the not responding happens. I mostly quickly check stuff on my phone and get a message about a pm. I'll tell myself to respond when I'm at a computer, but I usually get online every three dad or so. I forget, so I'm sure other people forget as well. I like to think not everyone is trying to be a jerk and are simply forgetful like me. I just follow the idea if they don't respond I'll sell to someone else and f as a buyer they will not answer me well I buy from someone else.

New issues I'm having is with people not reading the item description that is beside the item. Then I mention "you're ok with his right?" And they act like they have never seen that information before or someone that wants a shipping quote and never answers back.

Another favorite of mine is a pushy seller. One that I ask about something and get a quote ect. Then about an hour later if I haven't responded they jump me with Pm's about hurrying and making up my mind. I turn those down automatically and try to never deal with them again. Sometimes I ponder a transaction or a pony after getting more information. I wouldn't want them to wait days on me but more than an hour is nice. Buying and selling is a pain in the butt in general. If I didn't want to get something or get rid of something it would be easier to just avoid everyone. That's just how it goes.
Title: Re: New Arena trend: not responding back?
Post by: Schitterboogje on August 22, 2013, 04:00:21 PM
I think the new PM script makes it really easy to not respond to people while passively surfing, and that comes across as very rude.  :(  If it marks them all as read, then you might only reply to the newest - or you might just click to another screen.  I know I'm guilty of this, but I usually feel guilty enough that I go back and answer that same night. 

I was going to say this. I've completely missed PMs that I never touched because they got marked as Read. Usually I'm able to catch missed PMs quickly, but if for some reason I'm getting a lot of PMs or something like that its alarmingly easy to completely lose a PM because of it.

Before you get upset/angry at people, try PMing them multiple times. The Arena's PM system makes it much too easy to lose PMs.

If you *have* messaged someone (either a  potential buyer, or a seller)  back mulitple times and they still havent responded ,then its best to move on TBH  - just imagine how much more difficult things could get if the sale went through but then something went wrong ( eg - the pony never arrives) and there was still no communication. Its frustrating though - especially if its an item you really wanted or something thats HTF :(  . Good communication and good manners are really important.

I agree with you Ringlets.


New issues I'm having is with people not reading the item description that is beside the item. Then I mention "you're ok with his right?" And they act like they have never seen that information before or someone that wants a shipping quote and never answers back.

Oh gosh yes, that's even more annoying to my opinion..  I always tell people to ask questions if they have them but if I write in the discription the price for a pony then don't come to me with the question: "how much for this pony?"  Come on, just read !
Title: Re: New Arena trend: not responding back?
Post by: bluerose9978 on August 23, 2013, 08:14:19 AM

New issues I'm having is with people not reading the item description that is beside the item. Then I mention "you're ok with his right?" And they act like they have never seen that information before or someone that wants a shipping quote and never answers back.

Oh gosh yes, that's even more annoying to my opinion..  I always tell people to ask questions if they have them but if I write in the discription the price for a pony then don't come to me with the question: "how much for this pony?"  Come on, just read !

This! I have this problem a lot! I put the price at the very end of the description and if they read, they will know the price.
Title: Re: New Arena trend: not responding back?
Post by: MikeysGrrrl on August 23, 2013, 09:08:02 AM
I always try and repsond to my messages promptly.

When I contact a seller stating I'm interested in an item and curious to know shipping costs, 9/10 times I'll let them know right away whether or not I want to go ahead and purchase it, or if money may be tight, I might send a message stating that I can get back to them say that evening, or following morning depending on when I'm messaging them.

And I always follow up whether I'm going through with the order or unable to go through with it. I never expect anyone to hold an item for me.

Once I receive ponies, I usually send the seller/trader a message letting them know that they've arrived and then I head off to leave feedback :)

I agree that far too many people just leave things up in the air. I know alot of sellers work on a first come first serve basis, so it's only fair to let the seller know if you're no longer interested, that way they can offer it up to the next person in line. To me it's just common courtesy.

Title: Re: New Arena trend: not responding back?
Post by: balletpot on August 24, 2013, 04:13:46 PM
Oh gee, I am responsible for not having responded to PMs telling me the shipping costs after I've asked for it. :|  I can be interested in something but not sure if I really want it and I want to know the total costs so I can do some more thinking on whether I should get it or not. I usually have a hard time making up my mind, about anything. I'm often interested in more than one sale/auction (I've never done a trade) and I can't and won't buy them all. I need to know the total costs to decide on what to get. Sometimes I think for too long and too much time has passed and I just forget about it.

I never thought of the seller wanting a no thank you I'm not interested reply. Didn't think of it as being rude, thought of it as being nice not bothering people with a useless PM. :) I have never asked for things to be put on hold for me or expected them to be, just wanted to know the shipping. I've never really thought of asking for the shipping price as the start of a deal and I don't think it is. Suppose I can send out no thank you PMs in the future.
Title: Re: New Arena trend: not responding back?
Post by: Firehooves on September 07, 2013, 10:12:18 AM
*Sigh* Not getting responses back from PM's I send to people has been a problem I've been having, too. :( Why can't people just tell you they don't want to talk to you? I'm less offended by 'please leave me alone' than dead silence! Oy, I just wish the board memebers I try to make friends with would reply to me! T_T
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