Ebay Non Pony Purchase

[MikeysGrrrl]

Alright, so I have a pretty silly question to ask, but for the sake of clarification I will ask anyways.

So I purchased a non pony item from ebay and I was just checking the tracking on it, to my dismay it appears to have not been shipped out until a week after the label was printed Would that appear to be correct based on the information below?
 

March 7, 2014 Depart USPS Sort Facility   .ROANOKE, VA 24022 
 
March 6, 2014 , 10:25 pm Processed through USPS Sort Facility  .ROANOKE, VA 24022 
 
March 6, 2014 , 5:07 pm Dispatched to Sort Facility  .LYNCHBURG, VA 24504 
 
March 6, 2014 , 12:13 pm Acceptance  .LYNCHBURG, VA 24504 
 
February 27, 2014 Electronic Shipping Info Received

 

 
 

[Tap Dancer]

That's what it looks like. "Electronic Shipping Info Received" means a label was created at that time and "Acceptance" is when the PO finally receives it.

[ponylady]

Yep, it looks that way to me also. I know they had some pretty extreme weather down that way which may have been the delay. But if that was the case an email letting you know would have been nice 

I guess you could send them an email and ask perhaps why there was a delay. I could see a few days but not a week.

[MikeysGrrrl]

If that's the case, I'm not too impressed since their listings state "we usually ship within 1 business day", not to mention that I paid on the 25th. I know life happens, but it takes a minute to send a quick message. I don't care when sellers take an extra day or 2, but over a week is ridiculous especially with zero communication.

Thanks for helping me out guys 

[Sunshine]

I have to say that sadly I see this happening a lot more than it used to... there are a lot of positives about being able to print your own shipping labels at home and whatnot, but when you can print it and then forget to ship it... it really doesn't work well!

I wouldn't be too impressed either, especially if they didn't give you any message stating a delay in shipping.

[bluerose9978]

Yes, real life happens, but a quick message or communication is a must as a seller.

[Stormpony]

Ive had something similar recently purchased and paid for item on the 26th of feb and wasnt posted till the 8th march. I was only informed they 'ran out of post bags' 4 days after my first message and still no tracking number:( even tthouh their description says posts within 3 days of payment> is it really that hard to send a quick message?

[Ringlets]

Yes, real life happens, but a quick message or communication is a must as a seller.

Exactly
 good communication is so important...but an alarming number of people -who even sell regularly- seem to forget that.  It only takes a few minutes to let your buyer know if theres been a delay in shipping 

[snwbear24]

Yea I live in VA and that was about the time we had the bad snow/ ice storm I'm near DC and it got bad. It looks like might be more in the country and got it a lot worse then us. But,  living in the country your more apt to have power outages and stuff like that. Not defending in the lack of communication though since it seems like they shipped it they should write a message explaining the situation and not leave you hanging.

[MikeysGrrrl]

Thanks for the responses everyone, I do understand that life happens, I know that both the US and Canada have been hit hard with some major snowstorms so I wasn't too upset until I realized how long it'd been, then looking at their feedback, someone else complained of them taking way too long to ship out about a week ago.

I guess I can't complain, it's been quite a while since I've had any issues buying/selling on ebay

[ponylady]

Don't feel bad for bringing up a valid point MG 

I would wonder myself if I were in your shoes. I tend to not let to much "surprise" me though on eBay these day. I guess I am just happy if it shows up. 

[brittney_rochelle]

I was also going to note the really bad weather around here. I'm in east KY and it was just awful (to the point that my car wouldn't start and it was too below or close to 0 to even walk to class).
However they should have sent a note. Unless their power was out?
I didn't talk to my mom for 3 days because they didn't have power...


Sent from my iPhone using Tapatalk

[MikeysGrrrl]

I wound up sending the seller a message 4-5 days ago and never heard back from them. I did do some digging on ebay and discovered that they have been online and leaving feedback for other transactions, so in my eyes there is absolutely no reason as to why they couldn't have contacted me.

I went ahead and left neutral feedback (something I pretty much never do) for terrible communication and seriously delayed shipping time.

[Tap Dancer]

I wound up sending the seller a message 4-5 days ago and never heard back from them. I did do some digging on ebay and discovered that they have been online and leaving feedback for other transactions, so in my eyes there is absolutely no reason as to why they couldn't have contacted me.

I went ahead and left neutral feedback (something I pretty much never do) for terrible communication and seriously delayed shipping time.

I would have done the same. It only takes a minute to send a message, and it's extremely rude to blow people off.

[brittney_rochelle]

Totally justifiable,  MikeysGrrrl. :nods: