The MLP Arena
TCB => Trader & Shipping Support => Topic started by: Sarahlacewing on March 02, 2012, 04:05:35 PM
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I placed an order. I've never had a problem in the past so I didn't save my confirmation email. But then it arrived I had a passionfruit and I keep thinking... didn't I order a red... not a yellow. I may have gone crazy. Will she double check for me or is there a way aol could retrieve the lost email?
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Ok..I tried a couple things to try and help you out.
First I tried to retrieve my receipt from her on my email through the search recently deleted mail. I could only pull up my receipt to 2Checkout.com and it did not have listed what I ordered.
I then checked my Paypal in payments sent with that same address and I found there is an invoice ID number on my receipt there. I think if you get that invoice number and email her you can figure out what happened. I know she does not have a phone number so you will have to email her(dollyhair.com).
But she is pretty awesome to deal with if there is a problem and should fix it right up for you.
I hope that helps! :)
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Thank you! Wonderful advice.
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thanks for the info Ponylady :hug:
Hopefully its all resolved now :cheer:
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ponylady= awesomesauce
she is pretty awesome to deal with if there is a problem and should fix it right up for you.
Quoted for absolute truth. :)
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She was able to look up the invoice with those trans numbers! :) Thanks all.
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Yeah, that's great news! visitors can't see pics , please register or login