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Tracking information needs to include:1 A delivery status of "delivered"2 The date of delivery3 The recipient's address4 Signature confirmation, if an item has a total cost of $750 or more
Customs and international carrier issuesWe adjust your late shipment rate and remove feedback if you ship internationally, and the shipment receives a domestic carrier scan within your handling time if:The shipment is stuck or delayed in customsThe shipment is lost or receives no tracking scans by the international carrier
I'm a mean seller. I say "who cares if you prefer it, I prefer protection for us both" when it comes to expensive items. Because when we sell on larger platforms, sellers take the burden of having the package delivered.
Quote from: banditpony on April 02, 2019, 08:17:54 AMI'm a mean seller. I say "who cares if you prefer it, I prefer protection for us both" when it comes to expensive items. Because when we sell on larger platforms, sellers take the burden of having the package delivered.I get this philosophy, I used to do this too--only Priority International. But at that point you might as well just refuse to sell overseas, because most international buyers are going to stay away. (Or continually ask you "not to use the GSP", because they see the high price and assume it's GSP.)It also means you are eating up more fees from eBay. The higher the shipping cost, the higher the eBay fees.
"Item has left our International Processing CentreHeathrow Worldwide Distribution Centre, United Kingdom"
Anyways, I'm sure I missed something or someone's question/ comment. I ~think~ we are both covered by eBay/Paypal in this particular case. I don't understand exactly why I have a hold on my funds and yet she has not yet received a refund, but whatever.
EBay and PayPal are separate. So I'm not sure PP policy trumps eBay's. I quoted eBay policy on the top of this page, including regarding international which is a bit more lenient.