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That is insane, I wouldn't be surprised if they end up with a class action lawsuit against them. Is there any way for you to make complaints against the person who delivered? I'm so sorry this happened to you, glad Disney Store was decent.I would be asking the company why they allow packages to be deboxed by the deliverer and delivered loose - they should at least be repackaged. I know in general it's illegal to open another person's mail, unless you're an employee of the post office - but this feels like a grey area where they cannot ensure your purchases won't be damaged or stolen, what kind of screening process/training do their deliverers go through? Doesn't sound like enough if they're outsourcing to people who don't have enough common sense to deliver the package in the same state it arrived to them in. Everyone is crazy for the Uber like business model lately, but they're getting sued too. There's not enough accountability, or protection for the consumer who gets screwed by the company who couldn't care less.
Okay wait, it is a law in the US that you can't open mail that doesn't belong to you. That means anyone. So do you not have that law there? How can this happen?
Quote from: tulagirl on November 15, 2017, 04:49:41 PMOkay wait, it is a law in the US that you can't open mail that doesn't belong to you. That means anyone. So do you not have that law there? How can this happen?That's a good question tula-roola. Surely that same law should be in other countries too right?
Quote from: Leave a Whisper on November 15, 2017, 08:11:58 PMQuote from: tulagirl on November 15, 2017, 04:49:41 PMOkay wait, it is a law in the US that you can't open mail that doesn't belong to you. That means anyone. So do you not have that law there? How can this happen?That's a good question tula-roola. Surely that same law should be in other countries too right?Some countries, not all, and I think international 'courier' packages such as these are a different story.
I had a package delivered by hermies and I hadn't changed my address so was expecting them to return to sender but they never did > and when I phoned them they said it was over 10 days and was a lost package !!!!I would never send any thing with them or yodel I will send with post office I think :/
We have a nice lady deliver our stuff from Hermes (small or big packages). Our boxes were never opened. Heck we had a man deliver a big package from Asda (Walmart) and it wasn't opened.You must of had someone who's foreign, who doesn't know that it's important to not open boxes.