The MLP Arena
TCB => Trader & Shipping Support => Topic started by: svleonard on April 09, 2013, 08:00:03 AM
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Okay, so a few days ago I won five mint-in-package G1 birthflowers for very good prices from ebay. I was SUPER excited. Afterwards, the seller messages me saying that during packing, her brother OPENED them all to check and make sure they were ok. :shocked: Whhaaaatttt??? They are in CLEAR packages! You can freaking see through the bag to make sure it's okay!!!! I was soooo disappointed. I was really looking forward to those MIP birthflowers. I was planning on collecting the whole set of 12 MIP, and I erroneously believed that I'd gotten a great start to that goal :(
I got my money back, but still, it was still a huge disappointment.
I just don't have good luck at all with the G1 Birthflowers. Last year, I won two off of ebay and the package mysteriously disappeared in the mail. Then, I won an entire loose set of 12, only to find that they really were not in as good a condition as I thought from the pics. Now, this happens.
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I don't understand how people can't know MINT in BOX usually means DO NOT OPEN. >_<
That's pretty awful the seller's brother took it upon himself to open them... ( and probably even sadder if he tossed the packaging out :shocked: )
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That sounds kinda suspicious to me, like, did they send pictures?
I wonder if they just regretted selling them and decided it would be easier to refund you...
Maybe I am just doubtful of stories that sound incredible beyond belief, sorry if I sound jaded
or something, it IS possible ...but.... :tumble:
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this sounds fishy to me really - who could do such a stupid thing? maybe the set was a fake from the start?
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Oh man. That's terrible. :( I think thats either majorly fishy, or her brother just foolish XD Either way, I'm really sorry, that's so unfair. At least you got a refund though, that is one thing to be greatful of in this situation.
I will keep an eye out on ebay UK and if I see any will PM you links! and again, sorry you had to deal with that, it's really horrible getting your hopes up and then it not working out :( x
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What is the sellers name?
I just received a second chance offer on a mip may birthflower pony. :/
I hope its not the same seller...
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The seller's name is kekambas9. MIP May was one of the ponies I had won.
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Oh god.
Yup, she gave me a second chance offer.
No mention of the packages being opened. :/
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Sometimes stuff like this does happen, but unfortunately more often stories of "damage" or a piece being "misplaced" are in hope of a buyer accepting a refund due to a disappointing sale price.
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That is awful. I don't know how anyone in their right mind would open an old toy that is mint in box. Not impressed at all. I'm sorry that it has been so hard for you to find the birthflowers and I wish you luck!
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Here's the original message I got from the seller:
"Good afternoon, I was just getting ready to ship the ponies to you and I realized that my brother apparently decided it would be a good idea to open the package to check them, I want to check with you ahead of time to see if you still wanted them because I dont want you to think it was intentional of me to put they were unopened even though they were. Please advise, if you still want them I will ship them as soon as I hear from you. Thanks and I apologize for the inconvenience."
Now, there's the possibility that of the five May ITSELF hadn't been opened, but she did use the word "they." When I messaged her back saying that I didn't want them if THEY had been opened, she did not respond to me. So, I can only assume that all five of the packages were opened. She did give me a refund immediately.
I bought something else from this seller ... I hope it gets here it with no problems :(
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Oh, that's a bit better then. By fishy I mean more when the seller doesn't give the option of buying anyway. I had one lady who dropped and dented the edge of a MOC as she was packing it up, but let me take it anyway if I still wanted it, or would have refunded me if it were an issue. Lil' Litter kitty for $20 so of course I did still want it.
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I'm having a really hard time buying this story. In my experience, when someone is trying to scam people they will always blame someone else. There will always be a stupid brother/flatmate/uncle/cousin etc in the mix.
But if it was a scam she wouldn't have been so quick to refund you. Idk, maybe it's all legit. Just sounds very far-fetched to me.
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I feel so bad about all of this, If I had known I wouldn't have accepted the second chance offer.
The seller just updated that the pony has been shipped, so we'll see once she gets here. :cloud:
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I feel so bad about all of this, If I had known I wouldn't have accepted the second chance offer.
The seller just updated that the pony has been shipped, so we'll see once she gets here. :cloud:
Don't feel bad! There was no way you could have known. :hug:
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I would have asked for pics saying I wanted to see how bad the packaging was and if all were indeed tampered with. I would make my decision then. SINCE one has been sold as a SCO to another arena member, it makes me think that A. not all of them were opened or B. Arena member #2 is getting an opened package. I'm kinda leaning towards A. If this seller knew enough to ask you if you wanted them or not since they were opened I really don't think she would sell to the second chance bidder with it being opened.
It's a bit of a loose loose game here. One arena member looses out and the other has no idea what they just bought.
I would say that SCO buyer take pics of the package to document it if it needs to be returned for any reason.
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I'm having a really hard time buying this story. In my experience, when someone is trying to scam people they will always blame someone else. There will always be a stupid brother/flatmate/uncle/cousin etc in the mix.
But if it was a scam she wouldn't have been so quick to refund you. Idk, maybe it's all legit. Just sounds very far-fetched to me.
Yeah, I don't think she was trying to scam me. I was just really frustrated because FINALLY I get a good deal on ebay and then something happens to screw it up :mad:
But it disturbs me to think that she might have sold a "MIP" pony to someone else if it has already been opened.
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How did she sell a MIB pony to another buyer when you bought/won them as a lot? Thats more disturbing to me.
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How did she sell a MIB pony to another buyer when you bought/won them as a lot? Thats more disturbing to me.
She refunded the money first.
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Can you still leave the seller feedback, I'd insist she could send you some photos.
When May arrives, I will post photos of her condition.
If she arrives un-opened, the seller was in the wrong for offering me a SCO.
The seller did loose out on making more money, I only paid $12.58.
Knowing that they took less money and didn't simply relist her, i'm assuming she's opened.
In which case i'll have to open a claim and leave appropriate feedback.
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I dunno.. this sounds like a pile of pony plopping to me. I get the feeling that they weren't actually opened... I mean, who leaves something that doesn't belong to them anymore unsupervised? The seller didn't own those ponies anymore, they belonged to you leo. If she really did just leave them sitting around, she shouldn't have offered them again. She should have shown you evidence that what you paid for had been indeed damaged. I mean, she's selling at least one MIP now.. If that's the case, she lied about something. Because she told you 'they'. That indicates the lot. If one wasn't opened, she should have said 'most'. I don't like it. At the best, she's irresponsible and her brother isn't too bright. At worst? She decided to get a better price, maybe by selling individually. Either way, it's a really disappointing for you leo.
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I hope we get an update on this! I'd like more information on this seller's behavior.
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Wow, that's lame. I was bidding on her auction for November. I checked the history, and I assume that if a SCO was given, the person who outbid me accepted it...
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She probably realised selling individually would bank more in the long run. Opening clear packages is incredible...and by that I mean it is,kt worth the data it was written with!
I'd open a grudge with eBay, personally, especially now that you know at least one of the packages WASN'T opened. She's a scammer and eBay needs to have a record of things like this happening!
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She probably realised selling individually would bank more in the long run. Opening clear packages is incredible...and by that I mean it is,kt worth the data it was written with!
I'd open a grudge with eBay, personally, especially now that you know at least one of the packages WASN'T opened. She's a scammer and eBay needs to have a record of things like this happening!
The whole thing is so weird ... I did buy them individually, and while they're not extremely rare, they are definitely worth more in the original sealed plastic bag than they are opened. I suppose it's possible that they were already opened when she listed the auction, and she could have listed them as MIP to get more money for them; and then after the auction was over made up the story about her brother opening them to account for the fact.
I really don't think she's a scammer: she has 100% positive feedback, and she refunded my money super fast. But the fact that she turned around and sold the May to another arena member bothers me. It's probably the same one, and it can't be MIP anymore, unless she somehow resealed the bag, which would be dishonest.
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So you bought them each individually not as a lot? And then she said they were all opened?
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I still don't trust it. She may have had someone contact her and offer to buy only a few of them for more than your bd, and since she couldn't go back to you after teelling you they were opened, she just got hold of the other people who bid. I never trust anyone and if something feels off, I NEVER ignore that feeling because it always comes back to bite me.
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Sounds like BS to me... but regardless you're not going to be getting your hands on those ponies :( I am very sorry that it's not worked out for you!
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Odds are the seller wasn't happy with the price they got for the birth flowers, and is trying to sell to other people to get more. It happens sometimes, and it really stinks!
I had one seller who claimed the MOC pony I had won was lost/destroyed/whatever, but they just happened to have another one on a worse condition card that I could buy for 4 times the price I won the other one for! What luck! I declined. They sent back my money order marked return to sender as they couldn't even be bothered to pay for a single stamp to make sure my payment arrived back to me safely(it took a month to get back to me, and it was for over $50 so I was freaking out). For *years* afterwards I'd see that "other" pony pop up on ebay with its insane price with no bidders, and the seller would email me constantly trying to get me to buy it. Nope. I wouldn't have anything to do with that seller ever again, even if she was giving ponies away for free.
I found out later that the seller did this a lot to buyers. She'd toss things up on ebay, and if they didn't sell for what she wanted, or if someone offered her more for it after the auction ended, she'd "lose" the item. She was also the seller who tried to get me to pay for gas, packaging costs, time spent wrapping the box, times spent driving to the post office, and of course lunch at McDonald's while she was down at that end of town. All in all she tried to charge me an extra $20-$30 on top of the actual postage costs(I paid some "handling fee", but not $30 worth). I guess she decided that it wasn't enough. Sadly she waited until AFTER I had bought and sent a money order to figure that out.
Since you cancelled the transaction, the only thing you can do is to take note of the seller so you can avoid them in the future, and post your experience on the Trader Support forum here so others know to be on the look out for this seller. If the seller has pulled this before, and the other buyer/buyers cancelled the transaction like you did, there probably wouldn't be a record of in their feedback. I don't think you can leave feedback on a cancelled transaction. So even if they have 100% feedback, they could still be doing this to other buyers.
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I want to know more too. this sound very bad :( opend mib ponys... hm... why?
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It does not really seem like she was trying to make more on them. Even if she got a higher offer on one, she could have just said that one got opened. However, she apparently gave SCO to others, taking significantly less money than the original high bid. However, if there were all opened, she should have made that known to anyone she gave a SCO to.
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Dude, that's so stupid!!
I would have been so disappointed :/
Glad you got your money back at least
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May arrived and she WAS opened :/ :cloud:
I suspect she's been open for a while too, she seems to have pindot on her feet.
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Man, that sux! Sellers like that give us all a bad name!
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what the holy cheese man!? She asks the first bidder but not the SCO bidder if she wants it beacuse it's been opened? I would be so pissed right now...
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So I opened a claim against the seller, which looks like I will have to cancel....
I really need to learn how to read better... and not get overly excited about second chance offers. :cloud:
In my defense, the message was microscopic and I had to go looking for it.
Still no mention of her brother, just that she "noticed" the package was opened.
:The condition of this item has changed, when I went to ship it I noticed it is in fact open. Please let me know if you want it, thanks!
Seller:
kekambas9 (33)
100.0% Positive Feedback
Member since May-17-02 in United States
View Item | Ask Seller A Question
I don't know if I feel worse now or before.
I feel like a complete idiot, this is hands down the worst experience I have ever had on ebay.
It's been a very long time since i've been this embarrassed. :blush: :blush:
Sorry if I upset anyone with my own stupidity.
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this is terrible. What a horrible seller!
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Bummer! Well, maybe you could spin it into something good! Re-sell the pony or trade up! There's no point in feeling upset about it...some things that seem horrible at first have a funny way of turning into some amazing stuff! Maybe someone on the forum here will see your posts and set you up with a real MIP birthflower...who knows? But you'll see, it'll all be good! :)
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If I were you I would ask for a partial refund saying that you didn't see the small message. What a total mess and the seller is obviously lying! The yobviously didn't notice that the pony was open while they were taking it to the post office :S
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Actually, looking back at her completed listings, it kind of looks like they were opened before the pictures. The ends of the bag are folded under the pony...
http://www.ebay.com/itm/Birthday-Edtion-My-Little-Pony-August-/271183841217?pt=TV_Movie_Character_Toys_US&hash=item3f23d107c1&nma=true&si=Fc%252BFYMTSv5QOX0anglOi8V3vfl8%253D&orig_cvip=true&rt=nc&_trksid=p2047675.l2557
Except this one:
http://www.ebay.com/itm/My-Little-Pony-Birthday-Edition-September-/271183827478?pt=TV_Movie_Character_Toys_US&hash=item3f23d0d216&nma=true&si=Fc%252BFYMTSv5QOX0anglOi8V3vfl8%253D&orig_cvip=true&rt=nc&_trksid=p2047675.l2557
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Yeah that one on top looks open. How do you just "notice" that? I just don't understand MIP and MIB collectors though. I don't know why you can't just keep her in the bag and display her with the hole of the bag folded over or something. Either way you get an unplayed with pony in its original bag.
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Yeah that one on top looks open. How do you just "notice" that? I just don't understand MIP and MIB collectors though. I don't know why you can't just keep her in the bag and display her with the hole of the bag folded over or something. Either way you get an unplayed with pony in its original bag.
It's about the fact that sellers need to describe their items accurately, so that everyone can make up their own minds. Whats acceptable to you might not be to me.
If this seller has indeed tried to convey that these ponies were in fact opened, then that's a horse of a different color.
Whoa, try not to feel too bad about it, we have all done it, and by the sound of it she wasn't exactly upfront about the fact that the pony has been opened.
And if the pony has pindot I feel you might have a case against her anyways.
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Oh man.. :( Terrible seller.
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Fox has a point. If your pony has pindot mold.... well, how could it be exposed to that in a sealed package? The seller says it was 'recently' opened.... because she just noticed it. Well, mold says otherwise. That pony line were in bags, right? So, it would have been a plastic airtight baggie. That means those ponies have been open a while, to develop noticeable pin dots.
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Yeah Pindot certainly doesn't happen overnight. I'd be letting her know that you know darn well what shes up to! That the two of you know each other, and you know what she did!
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Darned skippy! Tell her what's what in a gentle way at first and if you don't get a response, take it to the next step.
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Settle down guys. First, she WAS told that the bag was open. She just didn't see it. She can't go after her for that since it was in the note that was sent. However, she can toss up a fuss since the pony is not as described and DOES have mold. Seller mentioned no mold on the pony only that the bag had been opened.
I would politely talk to the seller and see where that goes. Take a photo or two of the moldy areas and send it along with your note. Make sure to tell her you are unhappy with your purchase and a few ways the problem could be remedied (either discount, full refund etc...) Then if that fails file a claim.
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http://www.ebay.com/itm/Birthday-Edtion-My-Little-Pony-August-/271183841217?pt=TV_Movie_Character_Toys_US&hash=item3f23d107c1&nma=true&si=Fc%252BFYMTSv5QOX0anglOi8V3vfl8%253D&orig_cvip=true&rt=nc&_trksid=p2047675.l2557
This Pony is obviously opened as you can see the plastic bag is torn on the left corner. Anyone could miss this as it's listed in it's description as brand new. Brand new to me means never opened, factory sealed.
I call her bluff. She knew the pony was opened the minute she took these photos. The hole in the bag is obviously not a small one.
"Item specifics
Condition:
New: A brand-new, unused, unopened, undamaged item (including handmade items). See the seller's listing ... Read more
Birthday edition my little pony "August" brand new in package. Shipping overages will be refunded as shipping is only an estimate, if actual shipping charges exceed the estimate you will pay only the estimate. Thank you! "
She listed the item as brand new in package, then she used the eBay tag as * A Brand-new, unused, unopened, undamaged item. *
This seller has so many "strikes" against her between these two transactions that it's not a simple mistake. -_- I'm blocking this user anyway. Personally, I wouldn't want to deal with a liar.
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Wow.
I purchased the December Holly from this seller. A while after the auction ended, she sent me,
"Good evening,
This item was listed as being brand new unopened however when I went to pack the item for shipment I discovered the plastic bag has in fact been opened at some point however the pony is brand new inside. If you do not still want the item let me know. I apologize for the inconvenience.
- kekambas9"
I did not get the brother story. After I asked her some questions about the "tear", she told me that it just looked like the seal came open with age. I didn't really care, I just wanted a minty Holly (she's a very special pony to me involving one of my best friends). I knew there was gunky stuff all over the package anyway (clearly seen in original photos), and I was debating about opening her anyway.
When the pony came, the package WAS torn and looking more closely at the original pictures I can kind of see it now. I do wish I saw this thread before I responded to her. Holly came in good condition though, no marks, and that is what I was really looking for. Probably could have found a better price though.
After all this, I doubt I will be doing business with that seller again. So sorry you guys had that experience too!!!
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This is freaking terrible.
I'm awaiting a response from the seller, she offered me a full refund on May's return, but I'm not going to go through that.
I'd much rather keep her than her go back and potentially go to another unsuspecting buyer.
My bag was ripped open as well, seems very forced too as the plastic is all wonky.
My may has cancer and pindot. Not much minty about her, just supports my theory that she'd been open for quite some time.
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This same seller still has not shipped the other item I won from her, claiming that she thought she'd refunded me for it (she had not), and now she is not responding to my messages :mad:
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thats complete crap. that seller knew what she was doing. >_< its terrible they get away with that. putting her on my do not deal ist
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Ugggh, really?
She's wasn't winning any favors to start with and now she hasn't shipped your item and stopped responding?!
She's getting a neutral from me for sure, I wish it were a negative. I don't know how well ebay would take that considering that there was a message in the second chance offer....:/
You should definitely leave her negative for this latest update.
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Perhaps if you all, as a group, filed a grievence? I don't know if that can be done, but maybe you can reference each other or something? I'm having my own issues with a seller...he charged me 22 Euro for shipping March 16 and the ponies still haven't arrived! He won't answer my emails, either (there have been 2 now) but I'm giving him the benefit because he isn't selling anything right now, so perhaps he's on vacay or something. I don't get it...dude has excellent feedback! Sux even more because his (I'm actually assuming he's a he...I don't know) stuff was only the second purchase I've made on eBay!
I think we all want to believe the best of people, and I think that for the majority of circumstances this is the most logical and acceptable thing to do. However, should things not get better for you, I think you all should definately band together and gripe as one. Perhaps that will make eBay see a little more clearly!
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Oh my gosh..... she told you in her message the pony was quality, right? There's cancer and pindot, and she tells you it's quality?! Is she blind or something??? Those are problems that present pretty obviously.... and that's awful that she's completely avoiding you Leo. It's not only suspicious, it's rude! She has your money, and won't give you what you paid for!
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I can't stand sellers, who have been dealing with ponies, write descriptions that are sooo lacking in description!! I think they think if they act like they don't know anything about ponies, they can just get away with selling a bad pony....sad sad, sorry for you two!!!
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Wow, that's terrible. It seems rather odd that she would have already shipped ponies (obviously) but that she isn't answering you, SV. Very lame. :( I hope it works out!
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Def. glad I blocked her.
As far as wonky plastic goes, everyone who has ever torn into a plastic bag knows the bag stretches before it tears open. It just proves the bags didn't "pop" open with age, it was intentionally ripped open with force. Seller is a liar. She might not be scamming for huge bucks, but she is getting more money for ponies in bad condition by being deceptive and hoping no one calls her out on it.
If an auction has very good photos and states "as in" condition, then I usually look over all the pictures very carefully. Bad photos and a detailed description as just as bad as no description and bad photos to me.
Non- collector sellers will tell you they don't know but offer tons of photos. I've risked it and gotten great ponies out of similar auctions. Then, I have bought "bait" ponies off collectors/forum members only to have no problems cleaning up the ponies and seeing the pony only needed to be thoroughly cleaned.
Condition varies amongst a lot of people. What is bait to one is just dirty to another.
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The seller messaged me today, saying that she had been sick all weekend and offered to give me five dollars off of the item I purchased that hadn't shipped yet. I have no way of knowing if she's telling the truth. I don't trust her at all (and will never buy anything from her again), but IF she really was sick, it wouldn't be very ethical of me to leave her back feedback for being behind on things :huh:
I have a feeling she pulls the excuse card frequently ... how else could she have 100% positive feedback?
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I'd hold off on feedback until the item arrives. I never leave it before I get the thiing...defeats the purpose. I'd give her the benefit of the doubt as far as the sick thing goes...tis the season for the galloping crud!
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It sounds like she has on several occasions now sold ponies represented as MIP- hoping that the buyer won't mind when she reveals that she later "discovers" the packages were in fact opened.
You can plainly see the tear in that pony above- although maybe not if you were not looking specifically for it.
Sad stuff here.
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This is one dodgy seller! I think she is in line for some neg feedback after all of this rubbish! I'm so sorry to hear what happened - it sounds like this seller is scamming to get more money for items she knows have been opened , but giving out excuses to try and get away with it! :mad:
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This is the message i received on the 15th
The seller offered another solution
Hi whoakitten,
The seller has responded to you and offered another solution to solve this issue.
Seller's message:
"Honestly my brother and I went through an entire house and two storage units of our mother's stuff because she hoards and this stuff we are selling is a result of that so either we missed it because we were exhausted from the process or after I listed stuff my stepson or one of his playmates opened the packages because the stuff was stored near his playroom, either way it happened just let me know what you want to do to resolve this. Thanks. "
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
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Sooooo...
Her brother opened up all the MIPs!
It popped open on its own!
I must not have noticed when I sent them!
or
My stepson and his rascally playmates opened them!
Take your pick. Free excuses for all! Come one, come all, enjoy the wild and wily show of excuses!
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The way it's written it sounds like this to me "Look, I have better things to do so either send the pony back to me so I can sell to someone who isn't a pain in the tuchus or shut up and keep the darned thing. It's your fault for being so picky over something so stupid, and obviously you're a hoarder just like my mom."
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Sooooo...
Her brother opened up all the MIPs!
It popped open on its own!
I must not have noticed when I sent them!
or
My stepson and his rascally playmates opened them!
Take your pick. Free excuses for all! Come one, come all, enjoy the wild and wily show of excuses!
LOL just what I was thinking! :lol: although the situation isnt funny of course (I'm not Loling at that! it makes me feel so annoyed!) , the list of excuses is getting ridiclous! hmm the only one she is missing is that the dog opened it!
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Sooooo...
Her brother opened up all the MIPs!
It popped open on its own!
I must not have noticed when I sent them!
or
My stepson and his rascally playmates opened them!
Take your pick. Free excuses for all! Come one, come all, enjoy the wild and wily show of excuses!
Ha ha ha, too true! What a completely skeevy seller.
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I had to end up giving her positive feedback because a) she did refund my money immediately and b) she gave me a partial refund on the other item I bought from her to make up for the delayed shipping, and that item was as described. I didn't leave her all her stars, however.
And I will NOT be buying from her again.
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That seller really didn't have the right to get annoyed or impatient with people complaining about what was going on. She was dishonest! She misrepresented the merchandise.. I mean, a pony getting cancer in package? Maaaaaaaybe, if it wasn't stored at a temperature to help preserve the plastic. But pindot mold? Mold doesn't grow in a couple days, especially on inorganic material. It takes a while. So, really... plus, she told every one a different story. Did she think that anyone who would buy a pony was like her mom, a person with a mental condition that has built a maze of stuff in their house and speaks to no one??? There are fan communities for pretty much every pop culture craze there's ever been.... My Little Pony as well! Now, the chances of her selling to three people who manage to find each other? Slim... but it happened, revealing a trend. So.... it's pretty much in the buyers' right to call shenanigans when she's been found out.