Ugh so I am not the only person who has this problem! the last one I had was a £28 including the £8 stupid handling fee! I'm going to start charging them for everytime I have to walk to their collection office because the postman is too lazy to press the buzzer!
And normally it takes a couple of weeks for stuff to arrive from the usa but not this custom oh no, three months after the postage date i got the note delivered! Arghh ok so rant over, sorry guys!