The MLP Arena
Pony Talk => Pony Corral => Topic started by: kid80 on August 22, 2021, 10:20:15 AM
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So I've heard you can contact Basic Fun for a replacement pony if you purchase one that has flaws, and am wondering if anyone has had success with that...
Yesterday I grabbed the last Surprise at a Cracker Barrel--btw they also had Sparkler, Gusty, HT. The glitter on Surprise's symbol is a bit spotty, and she has chartreuse stains on her DS leg from her tail wrap--which I've read others here have also experienced.
Has anyone contacted Basic Fun about the chartreuse stains and/or symbol quality? If so, did BF send a replacement in response? And, were the flaws corrected in the replacement pony? I suspect even replacements will have the stains...
Thanks for any info anyone has!