I can see both sides of it. It sucks, especially when the seller was down right scandelous. I bought a doll and the pic of it on auction was a different doll then the one I got. The one I got had writing all over the face and she bold faced lied about it until the bitter end. I still had to pay $14 dollars to return it. It sucked so bad. However, if buyers covered both to and from then people would be returning things all the time due to buyers remorse and so forth. If someone is forced to return an item and pay for it then they will be less likely to do so on a whim. Since I sell too, I can deal with this nuissance I guess.