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I'm paranoid that someone's gonna steal her off my step while I'm on my Disney cruise this week. Stupid FedEx.
Quote from: Mosspath on July 28, 2012, 05:06:56 AMI'm paranoid that someone's gonna steal her off my step while I'm on my Disney cruise this week. Stupid FedEx.Oh, you're going on a Disney Cruise this week? How fun! Which cruise ship are you going on? I went on the Dream in October, it was so much fun!!!
Quote from: Flutterblossom on July 28, 2012, 05:47:55 AMQuote from: Mosspath on July 28, 2012, 05:06:56 AMI'm paranoid that someone's gonna steal her off my step while I'm on my Disney cruise this week. Stupid FedEx.Oh, you're going on a Disney Cruise this week? How fun! Which cruise ship are you going on? I went on the Dream in October, it was so much fun!!!We'll be on the Magic. Leaving in about on hour, and I seriously can't wait! Just wish the shipping confirmation would get here first
I have to disagree with the posters who said that Hasbro handled this very well. I think the reps and CS did a good job, judging by the responses in this thread, but the ordering and listing process was terrible. What I think they should have done was to put a limit on how many of the exclusive pony people can actually put in their cart, rather than letting people order several and then going back and cancelling the extra orders.
And they should have announced a release date for when the pony was going up on the site to prevent the constant site refreshing. Can't be good for their bandwidth.
As for criticising how Hasbro handles stuff, I very much doubt they'll be all sad and disheartened that some people are unhappy with them. They are a big, professional company and can handle criticism. They'll either take into account the complaints and improve things next year, or they'll just ignore them, complaints bouncing off their thick corporate hide. Anyway, if people don't express their disappointment, Hasbro won't know and things most definitely won't change then.
I thought the online release was reasonable, but SDCC sounded ridiculous. The stories of people having to race from line to line, and spending hours in line only to get nothing, sounded horrible.