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I have found that having a sort of form to fill out helps me spot flaws a lot better, and gives much better descriptions. I stay away from rating ponies or using specific terms to list the condition of the pony. I also keep "the only surprises a buyer/trader should get are good ones" firmly in my mind. I'd rather have a buyer pass up my pony than have an unhappy buyer, so I don't try to sell my ponies - I report on them.In addition to multiple clear photos from several angles, for each pony, I fill out this "form":Body:Hair:Symbol:Eyes: Paint:Other:Body: I list anything I see wrong with the body including plastic damage, dirt(surface and permanent), smooze, marks, scuffs, regrind, stains, general playwear, age spots, and head/body mismatches. I also give detailed information about the location of any flaws I find. Hair: I list any hair issues including trims, cuts, frizz, fading, rough hair, tail rust, or damaged tinsel.Symbol: I list any damage to the symbol including scuffs, scratches, fading, or missing/bleeding symbols.Eyes: I list any damage to the eye including scuffs, scratches, and faded/damaged eyelashes.Paint: I list any damage to the rest of the paint(blush, TAF style painted areas, etc) including scuffs, scratches, fading, or missing/bleeding paint.Other: This is the catch all for anything else including weird smells, rattling, and those odd things you sometimes find with ponies that defy explanation. Having this kind of thing to fill out forces me to look at every part of the pony, and it cuts down on the follow up questions from people who are picky about one particular thing. After I've filled out the form and taken the pictures, I will give a general summery about what I think of the pony. "Displays nicely", "overall lovely", "not for the picky collector", "collection quality", etc...I try to avoid using words like "mint" and "excellent" because they're often overused by sellers who aren't very good at finding flaws.An example of a filled out form would be like this(and of course I include clear pictures of everything mentioned, and the pony as a whole):Body: Small mark on left back foot. Appears to be pen. Less than a quarter inch, but probably permanent. Pony has average playwear, but should display well for the non picky collector.Hair: Uncut and smoothSymbol: Symbols intact except for a tiny scratch on the non display side. Less than an 8th of an inch and very hard to see.Eyes: No flaws I can see.Paint: Blush is good and undamaged.Other: No other issues I can see.Overall a very nice pony for the non-mint collector. Pony has some usual playwear and doesn't feel new, but the hair is very nice. Pony has very few marks or damage, and is generally a lovely pony.
Hi have to be honest i had the same thoughs as snapdragon
I'm really concerned about the possibility of someone opening a paypal dispute without contacting you first though. Is that what happened? If so, that is just, incredibly not cool.