The MLP Arena
Site Information => Sigs & Site Support => Topic started by: tulagirl on September 06, 2012, 03:59:59 PM
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For months now I have been having lots of problems with this site running extremely slow. It takes as long as 10 mintues at times to log in. No other site gives me this issue. I have very fast wireless and very good computer.
Then once I finally get in, I go to the Navigation menu and pick a forum and I wait sometimes another long period of time just to get sent to that forum.
Then once I am in that forum and click on a thread I have to wait a very long time just to get into that thread. To make matters even more frustrating my posts don't post to the forum for sometimes as long as 5 or more minutes of waiting.
Sometimes when I click on a forum in the navigation menu the forum never loads and I have to click on that forum again.
I would like to know what is going on? Its not my computer, its not the browser because I have used all browsers and this happens anyway. I can log into any other site or forum and do just fine. My internet speed is fantastic. The Arena is just not running well. Its so frustrating for me that many times I just give up.
Also I have tried many different times of day and that makes no difference either. There are times where it just literally shuts down and boots me off and never loads as the server seems to not be able to handle the traffic.
Can something be done?
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I'm having a similar problem. It takes forever, or I get an error message.
I know it's not my computer, as my laptop is only a couple of days old.
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Ditto. I'm having a hard time getting on sometimes, it won't load anything. Just sits there with a "connecting" at the top of my tab. My computer will load any other website with ease. :(
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Well its nice to know I am not the only one going through this. Hope it can be fixed.
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... i've been having that issue for ages as well (since they went to the new arena) and having it randomly freeze the window it's in (no other window, no other site EVER gives me this problem) all they've told me is "it's just you" and to pretty much deal with it ... :\ *shrug*
... getting really bad lately ... especially when there are lots of people in here ... but happens a lot even when there's hardly anyone ... seems closely linked to when someone makes a new post/thread/etc though ... other than that ... no clue ...
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I have been having the same issue. For a while I thought it was my computer because it gets slow when we have it loaded with a bunch of movies and pics. But I've noticed its only the arena and also photobucket for me. So I don't guess its my computer if others are having the issue.
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I think (or more like guess) it has something to do with alot of people trying to be here at the same time. It mostly happens to me when its late evening/night for me, meaning its day in the US. And ofcourse majority of people lives there.
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It happens to me every day between 2:00 and 4:00. I'll just be unable to connect to the Arena at that time. It's really weird...
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Ditto. I'm having a hard time getting on sometimes, it won't load anything. Just sits there with a "connecting" at the top of my tab.
Similar happens to me too. I'm glad someone made this thread! It can get frustrating waiting for the tab to finally open, or doing something else for a while then coming back and trying later when I get an error message.
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It happens to me every day between 2:00 and 4:00. I'll just be unable to connect to the Arena at that time. It's really weird...
Me too! I posted on the Arena Facebook group. I'm super glad to know it isn't just me at that time!
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It happens to me every day between 2:00 and 4:00. I'll just be unable to connect to the Arena at that time. It's really weird...
Same.
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Boy its really getting bad now. Yesterday I was trying to post to a thread to join a swap and it took me two hours to do it. Blaaaaa
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I have this problem several times a day :( I thought it was loads of people logging on, but it happens at different times, although it does seem to be worse at 8pm BST :(
ARGH it's just happened now, I'm getting the following message as I'm trying to post this. I jinxed myself....
Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.
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The same thing happens to me every day at about noon PST through 2pm. It's gotten worse lately.
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I wish I knew why it does it. :shrug: :(
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Similar thing here,once the Arena works good and fast and then,10 minutes later it shows me an error message out of nowhere.
It's actually good,because it's known that it's not because of the computers-I was thinking it's its fault in the beggining :dumbpc: it happens all the time,usually in the evening :(
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It's been worse than usual today.
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I bet 99 percent of you who are having trouble with long page load times on the arena are running internet explorer, the arena was pretty much unusable for me when i was running internet explorer, get google chrome and your problems will be solved! as for the smf and server error messages, those are a different matter
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Actually, I'm running Firefox, and it has massive problems here too. I've tried it on Chrome a couple of times, but at that point in the day, it lags on Chrome too.
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I only use chrome, and at random points in the day I can't connect.
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I bet 99 percent of you who are having trouble with long page load times on the arena are running internet explorer, the arena was pretty much unusable for me when i was running internet explorer, get google chrome and your problems will be solved! as for the smf and server error messages, those are a different matter
... not really ... i tried IE, i tried firefox, i tried chrome, etc etc i tried different machines, different updates, different versions etc etc ... same problems ...
and it's only the arena ... i have two other boards that are WAY BIGGER, WAY BUSIER, WAY MORE IMAGE HEAVY ... and nothing ... no problem at all what so ever any time of day or night ... so it's NOT my machine, NOT ie, etc etc ...
ETA: was also going to ask ... i have been at more than a handful of boards where the number and amounts of PM's that members haven't deleted added up to soooooooo much data that it would bog down/crash the boards ... i know it's been asked here before about "how PM's can we save" ... are the sheer amounts of PMs that users have an issue? some users at my other boards had like several THOUSAND pms ... and once several members in similar PM ways cleared out their messages ... things improved DRASTICALLY ... i know ther are a LOT of members here and PMs are flying left right and center ... and a lot of people don't clear em out ... possibility?
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I was just searching the support forum to see if others were having this problem. Most of the time my problems come up in the middle of the night, and I use chrome so its not IE hating me.
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Well I use Chrome, and I've had these kinds of connection problems with the Arena since it moved. A lot of the time it's so bad I'll just give up and try another day.
Personally I can't think that it's a specific time of day I'm having problems.
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I use firefox and it's down from like 4-6 every day for me. I am ohio so I think eastern standard time.
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Checking to see if others have had problems and adding my experiences.
It's down for me sporadically during the week and during peak times.
From what I've read it's browser independent.
Possible causes of the problem:
- Too many people accessing the Arena at the same time.
- Provider problems either at the sending end (Arena) or at the receiver end (Member)
Sometimes I get general Internet problems during the week between 5-8pm local time. After people get home from work or after dinner.
I read somewhere that most people now use the Internet for streaming videos so that's really tough on Internet providers to keep up bandwidth!
Post Merge: September 22, 2012, 11:04:00 AM
Adding: I use Safari to access the Arena.
Post Merge: September 22, 2012, 11:05:52 AM
ETA: was also going to ask ... i have been at more than a handful of boards where the number and amounts of PM's that members haven't deleted added up to soooooooo much data that it would bog down/crash the boards ... i know it's been asked here before about "how PM's can we save" ... are the sheer amounts of PMs that users have an issue? some users at my other boards had like several THOUSAND pms ... and once several members in similar PM ways cleared out their messages ... things improved DRASTICALLY ... i know ther are a LOT of members here and PMs are flying left right and center ... and a lot of people don't clear em out ... possibility?
<snipped other parts of quote>
Interesting! I have tons of PMs. If others have tons of PMs this is a very real possibility!
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I've been wondering for awhile now if members could prune their PMs to see if that helps. I could stand to do it myself. It's probably just a band-aid when surgery is required, but it's something anyway.
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I've been wondering for awhile now if members could prune their PMs to see if that helps. I could stand to do it myself. It's probably just a band-aid when surgery is required, but it's something anyway.
Will do!
Edit:down to 3-4 peg of each.
Do you think if we set a weight limit on normal photos that would help? I've often wondered if it is partially due to trying to handle all of our pic, even if we scale them down for boards size the actual file is still pretty hefty.
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I actually think it is getting worse-
It used to be no-connection around 12:30 for a while-
but now it down some times- and very very slow for longer and longer periods of time- doesn't matter if I use Chrome or IE
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What exactly is "pruning"? I have been wondering what it is but I don't want do have something happen and lose a bunch of PMs I need. What is a "high" amount of PMs considered anyway?
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I've been wondering for awhile now if members could prune their PMs to see if that helps. I could stand to do it myself. It's probably just a band-aid when surgery is required, but it's something anyway.
Okay, I took my 20-ish pages of PMs and cut it down to 2-3. If every little bit helps, then here is my little bit! :)
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If you look to the side, there are three side bars: Shoutbox, Navigation, and User Info. If you click on the "+" sign next to user info it will expand and next to Messages it will tell you how many messages you have stored in the system. Yikes! I have almost a thousand!
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To give you an idea, the old site had a limit of 100 PMs. Any new ones bumped out the old ones.
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To give you an idea, the old site had a limit of 100 PMs. Any new ones bumped out the old ones.
I think we should bring this back. I think many people just don't realize how many they have.
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I didn't realize I had that many. I just kept them like I do emails LOL
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If you have PM notifications turned on, then you will have an email copy of each message. ;)
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There isn't a way to make a limit to PMs, I don't think.
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Holy cow, I had more than I realized, too! I didn't actually need them anymore, so I emptied my stuff out. They really do pile up fast, don't they?
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There isn't a way to make a limit to PMs, I don't think.
I think you are right, sadly. I only see options for limiting how many a member can send in an hour, not a limit to how many they can store. Just a board wide thing saying something like 4 billion can be stored.
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But how many messages we have might not even be the problem. We are just speculating.
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Yes, I'm sure the increasing amounts of posts are contributing as well.
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I trimmed down all my PMs yesterday, I have 48 but they are all involving trades/swaps etc, I suppose if everyone trims their PMs and the board gets quicker again it's something?
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I figure it couldn't hurt. I mean who really needs thousands of incoming/outgoing messages? Some people might but the majority probably realistically only need a hundred or two. ^^
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Since it's 500 errors that means "there is something wrong with the server, but the server doesn't know the exact problem". Could be a number of things.
If it gave 503 errors it would mean there's too many people on the site and the server can't handle the load. Sarahlacewing also mentioned images being reduced--I don't think that's an issue either since we don't upload directly to the site, the only thing we DO upload are avatars, and I still don't see why avatars would cause a problem since there's a size limit on those. The posts shouldn't be a problem either, the forum is fairly "new" since the old was archived. Posts don't take up much server space at all.
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Is there a server doctor in the house? :lol:
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No not a server doctor. I actually used to know some....Also depends on if it's a hardware or software problem. Not sure how to determine that. Mainly statistics. Is this board hosted on a dedicated server?
Anyway, over the last few days, I don't seem to be having as many problems.
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It decreased over the weekend for me too. Which might mean it has something to do with how many people are online weekdays in the afternoon when it is the worst.
(I have no idea)
:slug:
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I'm sure it's a traffic issue-