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My question is did the receiver send back the package WITHOUT discussing options with the host and/or mods beforehand?
Is the receiver ok with the risks involved with marked below value if/when package is resent.
And was $50 overvalued?
Maybe in future swaps there can be a section with tips for completing a customs form if you are shipping internationally. Ponyfan
Quote from: banditpony on May 31, 2017, 05:39:35 AMMy question is did the receiver send back the package WITHOUT discussing options with the host and/or mods beforehand?Unfortunately, yes.QuoteIs the receiver ok with the risks involved with marked below value if/when package is resent. Not really. Swapper Fabulous marked it appropriately for the skill and materials, not to mention cost of replacement.QuoteAnd was $50 overvalued? No.
Yes, you can all see why Mod wages are paid in chocolate and wine!
I think the problem is that with a custom swap, people don't expect a custom to be worth so much money. And IMHO, it should not be marked as such on the customs form. A custom is only worth what people are WILLING to pay for it, and as it was a swap and the recipient has not really ordered a specifically priced pony from a famous customizer, in my opinion it was the sender's mistake to write this amount on the form. If I had been in the shoes of the recipient, I would have refused to pay too. It's a very different situation if the recipient had actually ordered a pony knowing the value was 50 USD and that would have been the price he or she had paid. Then it is the recipient's responsibility to pay further custom charges. But in this case, I totally understand why he or she is so upset and refused to pay.