The MLP Arena
TCB => Trader & Shipping Support => Topic started by: RockinPrettyBeats on September 17, 2012, 03:05:29 PM
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So a buyer did a buyitnow for some ponies and paid immediately. She's a couple states away and picked the "local pick-up" option...which is free.
You have to actually choose this option, so I very very much doubt this was a mistake. Shipping was $3.99 and I'm very annoyed. I just sent her a message telling her that I would ship the item as soon I received the payment for shipping.
Depending on how she responds, I will be updating this post. If it's an honest mistake, that's fine. If not, then I will be updating this post to include the buyers name. I just have a really bad feeling about this.
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It's really sad people milking people for money :/
I mean it's only $3.99- Some shipping I see on ponies (for one) is $10!
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Pfft. I hope it was just a mistake, but geez people how cheap can you get...
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Good Luck.
I guess all you can do it wait for a response at this point.
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If she responds and says it was a mistake and pays I will be fine.
However, if she doesn't respond, disappears or says she won't pay I will be very upset. Considering she has a lot of feedback and has paid for a ton of items recently I'm doubting she accidentally picked the "local pick-up". I mean, you have to confirm a million times when you pay through paypal too! So at some point she would notice that the total is way too little.
It cost me 50 cents to list this item and then it will cost me 40 cents (or whatever) even if I refund her paypal payment. So if she decides to not pay, I will be out almost $1 for absolutely nothing.
I guess I should take off the local pick-up because people can't be trusted.
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I personally would never do local-pickup. There are way to many risks involved by doing so.
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Well, it's possible that although her listed address is far away from you, she's currently visiting somewhere that IS close enough to you to do local pickup. I'd definitely be wary, though... If that was the situation, she should have contacted you and let you know. As it is, it really does come across as her trying to cheat you.
I think taking the local pickup option off future listings might be a really good idea, just to avoid situations like this. You don't necessarily have to stop offering it all together, just maybe leave it off unless someone actually asks if it's an option.
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I personally would never do local-pickup. There are way to many risks involved by doing so.
I would only do a local pick-up for cash only. Never with paypal. And honestly, this was something I considered useful for heavy items. But yeah, obviously I can' trust people so I am going to edit my auctions.
Edit to say: Looks like I'll have to do it one by one. I see no way to edit my listings in bulk to not accept local pick-up.
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Hmm well its possible that she is visiting someone nearby, and its still remotely possible that she made a mistake in the option she chose, but it does sound suspicious :huh: Waiting for a response from her is all you can do right now though
I think taking the local pickup option off future listings might be a really good idea, just to avoid situations like this. You don't necessarily have to stop offering it all together, just maybe leave it off unless someone actually asks if it's an option.
Agreed ^^ this is what I do too. Although I've only ever agreed to a few local pick ups since it can be risky :awake:
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Oh my... this is a new one that I've heard of! But definitely sneaky!
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They responded:
"Hi,
I think I already paid."
Trying to think of a good way to explain without getting too annoyed.
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They responded:
"Hi,
I think I already paid."
Trying to think of a good way to explain without getting too annoyed.
I'm sorry but I did giggle at that.
Your buyer is absolutely horrible I wish you luck with dealing with him or her.
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I would say "You chose local pick up meaning that you would pick it up at my location.. do you plan to do this? If not, you will have to pay for shipping."
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I want to see how this ends. She sounds totally clueless if she doesn't plan to pick up.
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I would say "You chose local pick up meaning that you would pick it up at my location.. do you plan to do this? If not, you will have to pay for shipping."
Thanks, I'll copy and paste this as I'm a little heated. I swear I get the craziest buyers for the cheapest items.
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:facepalm: good luck with this one, I smell troubles, I doubt this is a mistake, as you said you must choose the local pickup >_<
Waiting to see how it ends
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wery wery tacky X( The world are loaded with greedy people. I hope she comes around and do pay shipping!
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mmm yeah...
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mmm yeah...
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omg that is hilarious! Thanks.
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Oh brother, I don't know but I feel a little suspicious that this person is trying to get free shipping and will play dumb. I hope I am wrong.
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well maybe they have someone in your area that will pick up the items? and free ship them to them? but it does sound a little odd. hope it tures out well
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well maybe they have someone in your area that will pick up the items? and free ship them to them? but it does sound a little odd. hope it tures out well
Since they have already responded and not mentioned anything about picking it up locally themselves or having someone else come to get the item, I'm going to guess that is not the case.
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I hope this goes well for you... I usually only accept COD for a pick-up... I mean I'd hate anyone to think I'm scamming them! I mean I'd never pay for something in advance and *hope* they give me the right address to come pick it up! This person is either stupid or awful... otherwise they'd have tried to arrange a pick-up by now!
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yeah. good luck on trying to get it sorted out! hopefully there nto the kind of person who thinks local pickup means that you drive it to them and meet hem locally.
yes.. i knew someone who thought thats waht it meant.
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yeah. good luck on trying to get it sorted out! hopefully there nto the kind of person who thinks local pickup means that you drive it to them and meet hem locally.
yes.. i knew someone who thought thats waht it meant.
wow, you'd think they'd realise that'd be MORE expensive... not free..!!
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yeah. good luck on trying to get it sorted out! hopefully there nto the kind of person who thinks local pickup means that you drive it to them and meet hem locally.
yes.. i knew someone who thought thats waht it meant.
wow, you'd think they'd realise that'd be MORE expensive... not free..!!
the person i knew wasnt the brightest lol he was smart but lacked common sense.
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This lady no longer responding. I'm thinking of sending another message. I think she thinks that I sent it.
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This lady no longer responding. I'm thinking of sending another message. I think she thinks that I sent it.
You can contact eBay and ask them what you can do to deal with the situation, but they'll probably tell you all you can do is refund the buyer and re-list the item. So, I'd just refund her and re-list. Keep $.50 of it for re-listing fees if you must. LOL.
Good luck!
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This lady no longer responding. I'm thinking of sending another message. I think she thinks that I sent it.
You can contact eBay and ask them what you can do to deal with the situation, but they'll probably tell you all you can do is refund the buyer and re-list the item. So, I'd just refund her and re-list. Keep $.50 of it for re-listing fees if you must. LOL.
Good luck!
I'm sure that Ebay will be worthless as well. However, I will definitely be contacting them if this lady decides to not pay. I'll ask for a refund for the buyitnow auction. I have also thought about refunding only a portion to cover the fees I will be paying.
I am still yet considering sending her another message.
So not sure yet at this point. I'll give her a little more time. I now on idiot Ebay that if there was any payment recorded then they won't let you open up a non-payment case. Which is very very dumb.
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Why not ask her when she is coming to pick it up? Let her know that it is ready to be picked up whenever she can get there. Lol!
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Send her an email saying "It's so neat you will be in Denver, I am available for you to come pick up your item Saturday from 1pm till 5 or Sunday from 3 till 7. Let me know what day you would like to come." That type thing. She is being deliberately dense hoping for a freebie.
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Why not ask her when she is coming to pick it up? Let her know that it is ready to be picked up whenever she can get there. Lol!
Send her an email saying "It's so neat you will be in Denver, I am available for you to come pick up your item Saturday from 1pm till 5 or Sunday from 3 till 7. Let me know what day you would like to come." That type thing. She is being deliberately dense hoping for a freebie.
That would be extremely hilarious, I would do this too! :biggrin:
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I still haven't sent another message but lord am I tempted to write that message. So tempted...
I have decided I won't be refunding anything. I'm not going to make it easy for her by just saying "Oh sorry, your scam didn't work. Here's your money in full. Better luck next time".
I'm going to make her work for it. She can open a case and once she does she'll get her money back. But I'll be reporting the heck out of her when she does. I'll also call Ebay for my 50 cents back.
Also, if I refund her immediately, the case won't be on my record BUT it will be on hers. If she pulls this type of thing a lot and has to open a lot of cases, Ebay will take notice after a certain amount. So, I want her to open a case.
I won't be relisting the item either until this is over. So as far as I'm concerned, I'll be just hanging on to them waiting for her to "pick them up".
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Such a pain. Definitely send that email :lol:
People can be dumb, or assume that *you* are so act that way to get what they want. So frustrating. I hope that this all works out!
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You really do need to send an email saying it is ready for pick up. eBay needs that in your record.
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lol what the? that email would be hilarious to send though!
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You really do need to send an email saying it is ready for pick up. eBay needs that in your record.
agreed. Send away :)
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Yep, definitely tell her via PM that her her item is ready for pick-up. That covers you, then let her dig her own hole.
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There is a slight possibility it is an unintentional mistake. I know once I sold an item, and I went to send an invoice, and for some reason, eBay had the local pickup option first on the invoice even though it was not the first option on the listing. I had to change the order of the shipping before sending the person the invoice or it would have had local pickup as the first shipping option. Also, once when I went to pay someone, it was lucky I checked it because the local pickup was the automatic default shipping, and I had to change it to first class myself. If I hadn't checked and just hit the pay button, I would have never known. So if this person wasn't paying that much attention and just hit the pay button using whatever the first shipping option was, they might not have realized it was local pickup or that they had to change it/choose a different shipping option. But in this case, it kind of does seem like they intentionally are acting dense.
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Well, she never responded so I sent another message that said "Well I'm available Monday 9/24 and will be awaiting for you to pick it up. Please pick it up before 7pm. Thanks".
I doubt she is going to respond. I really think she thinks I sent it.
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Well it's good that you have it on record with ebay that you arranged a pickup time - I can't wait to see how this unfolds. Some people *eyeroll*
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Hmm, I'm in Castle Rock. I will come to you and say I'm her and then it's not your problem anymore, right?! ;-)
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Hmm, I'm in Castle Rock. I will come to you and say I'm her and then it's not your problem anymore, right?! ;-)
Haha, funny.
Well at this point I'll just wait and see what happens. After a month or so I'll update this thread to whether she opens a case or just runs off with a tail between her legs. I've taken local pick-up off a bunch of auctions but it takes a long time since I have like 200 auctions :-/
Although I'll keep it on a few large items.
This whole thing is very disappointing. Thanks for everyone's help.
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sorry to hear about this stressful buyer, i hate getting people like that over here.
she sounds :nuts: she must be confused maybe as to how it all works, maybe really old maybe english probs, maybe explain to her in great detail that she has only payed for item not post, will she be available to pick if not she has to pay you for post