I believe this for the time being relates to eBay members in the UK only. It does not pertain to state to state transactions with in the US.

It is already implemented in the UK (as far as I know). It is coming to USA Paypal in November.

This news is sudden to me and seems to be the opposite of the constant intermingling of Paypal and Ebay while them pretending one doesn't have to do with the other.

I'm not sure what to think of this. I can only hope this opens up Ebay to more payment options and competition from other online companies.

Whadda, who, what, WHAT?! Ok, this here might be the very reason i will go and close my newly made ebay account! i mean, this whole situation, but to get this answer from their representative?!?! YOU who got ripped off, they admitted it and did nothing, with not even a "sorry"?! You who have been spending time figuring out people who are breaking THEIR rules?! YOU who have been tirelessly reporting this blatant fraud for them to do nothing! I am speechless, wow!
Seriously, the fact that they have done ABSOLUTELY NOTHING this whole time, is disgusting. bye, bye ebay!

Actually, Ebay is very good at protecting buyers. The fact that this seller is flaky and has multiple IDs is a separate issue from the overcharging on shipping.

Ebay will never partially refund a buyer for overcharging on shipping. No one is getting trapped into buying anything. If you see an auction and the shipping is $20 for standard domestic shipping you should really just avoid it. Buying it and then asking for the difference is not fair for anyone.

Although I don't agree with large handling fees, I do agree with normal ones. And what is normal is all relative. But it's important to remember to just avoid any prices you don't like. The prices are all clearly listed so it's not like you will get tricked into buying anything.

It is breaking Ebay's rules to buy the item and then open a case for overcharging on shipping. That is not what cases are for on Ebay and Paypal. Also, you can report buyers who demand any kind of partial payment back.

So to put it in perspective, Ebay probably saw the buyer doing just this and it tainted anything else she had to complain about. That is most likely why they took off the negative feedback and didn't initially listen to what she had to say.

But in any case, the shill bidding usually gets caught eventually. There was a person shill bidding on Furbies not too long ago to try and make them look more valuable than they are (they are worth a little but not as much as they were trying to make it seem). So with everyone reporting this person and her obvious shill bidding she will most likely get banned very soon. Just because it hasn't happened overnight doesn't mean that it won't happen.

As much as I don't like Ebay, they actually are very good to buyers.

That's the online one right? I heard that was a mess.

Does anyone have any photos on their computer that Brooke took? If so, we an compare them.

Maybe I'm thinking of someone else, but I thought Brooke took photos on a kitchen counter? Or am I confusing her with another person on the bad trader list?

In any case, this ponyknott ID has existed since 2005. Also, it says she is located in Milton Florida. Does this add up with what is known about Kutik.

Edit to add:

Also, according to her feedback, she has been selling ponies since 2008 and has positive feedback for it. Actually, she has no negatives or neutrals. Maybe it's not her?

The problem with insurance, in france when you add it, in case of loss, our post office ask an invoice to proove the value of the item. As ponies are used toy we cannot show the value and accordingly the post office doesn't refund... maybe it's the same in other countries ?

I don't know anything about what's going on here but I'd thought I'd tell you how insurance works.

The fact that you paid $400 for the item, and she shipped it to you, is proof enough that the item is worth $400. To show proof of the value, you would show the mail people the Paypal invoice.

However, let's say you shipped a $400 vintage pony to a family member as a gift for their birthday. It would be harder to prove since the receiver didn't pay for the item. As you said, vintage ponies are in a realm that people wouldn't understand their value. I'm not sure how proving that would work.

Now I'm in the USA, but for here, that is how insurances for ALL the delivery companies work (FedEx, UPS, USPS). You just show that the receiver paid so-and-so for the item and that is what you are owed. Of course, you have to insure it for that much to begin with.

I would assume it's not different in France or Spain.

Always ship with tracking. I wouldn't ship without tracking until you get the hang of selling. Obviously, you should always ship with tracking, but once you've had a few transactions you will have a better idea on which buyers are on the level.

The general rule is that as long as you have tracking and have insurance you will never ever be out of any money. 

Does anyone know if USPS refunds the price you paid for shipping if you file an insurance claim?

I'm so happy you are getting your shipping back.

While the seller should have been more apologetic to begin with, I think sometimes people need to have the mistake sink in. After some time passed she probably realized that she really did make a mistake and felt better about fully reimbursing you.