sonnydonnell avoid at all cost ~ Opened dispute and lied...go figure

[Unicorn_pops]

So I sold Chrysalis brushable on ebay and sonnydonnell was the highest bidder, paid promptly too but a few days ago I get a couple messages stating they messed up and ordered the wrong thing. They meant to order Littlest Pet shop...(big difference from MLP to LPS) I noticed that the tracking stated that the item was Out for Delivery and never updated. So I messaged them to see if they have even got the pony yet. They messaged back and said yes they have the pony but ordered the wrong thing and wanted to ship it back on Oct 15th and wanted my mailing address. That was on the 13th, I didn't get on ebay yesterday and when I got home from work today, they opened an item not received case!! I am so furious! They clearly stated they have the item and ordered the wrong thing. I Was going to let them return it for a refund but no way now! I contacted ebay and they reviewed over there messages and the rep said that it sounded like buyers remorse. She told me not to worry, ebay will side in my favor since they lied about not receiving it. I seriously can't believe people! They went on the block bidder list.

[Shenanigans]

Wow, blocking this person for sure! Sorry you had to deal with this frustration

[achab1984]

WOW!! That is not right!!! How can you get them two confused?????   Yes block them for sure!

[blondee1982]

Oh that is terrible! I am so sorry I feel your pain though, eBay is getting to be a hard place to like to sell your items. I have almost thrown in the towel a few times in the last year because of the problems. They are rare luckily but when it rains it pours in my experience it really sucks when eBay isn't helpful though so in that respect I am so happy they are supporting you on this one!

[Ringlets]

wow what a pain!    I'm sooo glad ebay sided with you on this! 
thank you for letting us know *is going to update blocked list!*

[ajmeier55]

Thanks for the warning, blocked.

[ponylady]

Jeesh..people never cease to amaze me 

I am glad you called Ebay and that they are going to side in your favor.