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Author Topic: Ebay non-paying bidder/second chance offer question?  (Read 257 times)

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Offline Starshinescustoms

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Ebay non-paying bidder/second chance offer question?
« on: April 29, 2013, 05:47:45 AM »
Hello,
Just hoping someone can help me as this is the first time I've had this situation.
I sold a custom on ebay six days ago. It was my first international sale (bidder is from the USA  :biggrin:), so I was pretty excited about it. I specified in my listing that I needed payment within three days of the end (I only accept Paypal). Six days later, I have heard nothing from the buyer and no payment. I have not sent the pony as I always wait for the payment first. I have contacted the buyer several times now and I have had no response.
What do you advise I do? I would be more than happy to wait if there's a problem or something, and I have offered to help where I can, but he hasn't replied to me once. How much longer do I give it before reporting it to ebay? I hate the idea of reporting him, as I don't want to get anyone in trouble. I'm also really worried about being left a negative as I have done nothing wrong and I have always tried very hard to have a good ebay record and have no negatives.
Also, I was wondering how the second-chance-offer thing worked? If it comes to it, can I report him and still offer the pony to the next highest bidder?
Thank you so much for any help  :blush:

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« Last Edit: April 29, 2013, 08:26:02 AM by kaoskat »
Etsy: https://www.etsy.com/uk/shop/StarshinesCustoms?ref=l2-shopheader-name
Ebay: https://www.ebay.co.uk/usr/starshinebunny
Note: I have changed my ebay username from 'Starshinescustoms' to 'Starshinebunny' but it's still me  :P
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Offline skyrocketneko

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Re: Ebay non-paying bidder/second chance offer question?
« Reply #1 on: April 29, 2013, 06:31:05 AM »
I would report as a non paying bidder right now. If they don't pay in the allotted amount of time (is it a week?) you can offer the pony to a second place bidder for a set price.  Don't worry about getting a negative from this person- they have no case against you in you clearly wrote that you need payment in 3 days.
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Offline Starshinescustoms

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Re: Ebay non-paying bidder/second chance offer question?
« Reply #2 on: April 29, 2013, 07:51:54 AM »
Thank you so much for your reply, Skyrocketneko. I sent him another message today. I think to be fair I'll give it 24hrs from the last message and then send him another giving him a last chance to pay before I take it to ebay. At least I can say I gave him every chance then. I'd really rather not do it as I don't like getting people in trouble, but if he wasn't serious, he shouldn't have bid  :huh:
Etsy: https://www.etsy.com/uk/shop/StarshinesCustoms?ref=l2-shopheader-name
Ebay: https://www.ebay.co.uk/usr/starshinebunny
Note: I have changed my ebay username from 'Starshinescustoms' to 'Starshinebunny' but it's still me  :P
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Offline Ringlets

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Re: Ebay non-paying bidder/second chance offer question?
« Reply #3 on: April 30, 2013, 03:55:36 AM »
I think you've been very reasonable with this buyer - stick to the time you've given him to pay by, and if he still hasnt paid by then , open a non paying bidder case. You will have the option to send a second chance offer to the next highest bidder too -  dont do it right away though as buyers who have cases opened against them sometimes do end up paying ;) 
There's no need to worry about negative feedback :hug:
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Offline ponylady

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Re: Ebay non-paying bidder/second chance offer question?
« Reply #4 on: April 30, 2013, 08:42:27 AM »
I would most definitely open a case. If you have three days specified and then actually gave a few more then you have been patient long enough.

As far as second chance offers it's pretty easy to do:
1. Go into your ebay.
2. Click on the sold link and find the item.
3. From the Actions drop-down menu next to the item, select Second Chance Offer.

It will then walk you through the rest of it. Good Luck!
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