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Sadly, a lot of the larger stores (big box, grocery, etc) can't adequately staff themselves anymore for loss prevention because they're all trying so hard to cut staff to cut costs to increase the almighty profits. Add that to a society that seems weaned on entitlement and he**-bent on instant gratification, and you've got a recipe for theft. But it is everywhere. My DS and I were at the local WalMart not long ago, and we saw some parents who were pushing three kids of various ages in one of those ubiquitous blue carts, and all three were enjoying frozen treats from the freezer cases. Not long after we saw them again, and they were discarding the wrappers on a shelf. Bet dimes to donuts that those frozen treats were "on the house." And those are the first people who'll complain when stores' prices go up to account for items stolen ("shrinkage," as I believe it's referred to in the industry).Oh, sometimes I don't want to live on this planet anymore... what time does the next shuttle to Equestria leave?
i went into a toy r us once and saw a woman opening the blind bags and handing all the one to child she opened all of the ones they had and gave all the non doubles to her daughter then they left the bags and cards and just walked out the door i told the manger there but as far i know nothing happened to the woman
Quote from: egyptiondragon on August 02, 2012, 05:00:23 PMi went into a toy r us once and saw a woman opening the blind bags and handing all the one to child she opened all of the ones they had and gave all the non doubles to her daughter then they left the bags and cards and just walked out the door i told the manger there but as far i know nothing happened to the womanWell their loss prevention people must have been asleep!
For some retailers, it can also upsets stock control so while the store system says they have 10 in stock and does not request more items, it could be that those 10 have been stolen and therefore the system will never show out of stock and replacement stock will not be forth coming.
At the store where I work, we as employees are not allowed, under nearly all circumstances, to intervene when we witness a theft. We are only allowed to treat the thief as a normal customer, ie ask "Did you find everything? Can I help you?"We are not allowed to ask them to pay for their item (even those at the cash register, where I work.). We are not allowed to say "Do you have a receipt for that?". We are not allowed to write down their name, description, or license plate number. We are not under any circumstance allowed to stop them in any way. Because that is "the job of loss prevention."The problem is, by the time an employee learns of a theft (whether by witnessing or by another customer asking about it), and we manage to contact loss prevention, it's too late. The only time we can intervene with a theft is :1.) We are loss prevention staff and we are there at the time of the theft (which we are not, and since loss prevention does not actively walk around the store, they are often not there). 2.) We are personally requested by loss prevention to intervene (ie, they've seen someone on camera pocketing many big-ticket items around the store, etc. )The bottom line is, the only way to prevent these sorts of losses is thru having integrity. Unfortunately, with small product such as food or blind bags (trading cards are prone to this, too) people assume that the company makes a large enough profit to "absorb" these losses. Which, we don't. When many people have this mentality the costs add up - which is why theft raises cost for everyone. Please, please: as small as one BB pony may be, it hurts everyone if you decide to steal. It's not that hard to learn the codes for the ponies you want!(And, as someone mentioned, this is called "shrinkage" / "shrink", because it "makes profits shrink." But shrinkage includes things like ordering too much stock, having to put items on clearance, damaged stock, lost/stolen stock, returned items, etc.)
That is the SAME exact policy at my store. I work at meijer and I think the policy is absolutely ridiculous. I've witnessed theft so many times and can't do anything. If the beeper on the doors goes off, I'm not allowed to follow them through the doors or look at their receipt or nothing. Sometimes people stop and all I'm allowed to do is tell them it's okay to go. A manager or greeter is the only person that can look at their receipt or stop them.. It's ridiculous.
Quote from: biologistkid on August 02, 2012, 05:31:45 PMAt the store where I work, we as employees are not allowed, under nearly all circumstances, to intervene when we witness a theft. We are only allowed to treat the thief as a normal customer, ie ask "Did you find everything? Can I help you?"We are not allowed to ask them to pay for their item (even those at the cash register, where I work.). We are not allowed to say "Do you have a receipt for that?". We are not allowed to write down their name, description, or license plate number. We are not under any circumstance allowed to stop them in any way. Because that is "the job of loss prevention."The problem is, by the time an employee learns of a theft (whether by witnessing or by another customer asking about it), and we manage to contact loss prevention, it's too late. The only time we can intervene with a theft is :1.) We are loss prevention staff and we are there at the time of the theft (which we are not, and since loss prevention does not actively walk around the store, they are often not there). 2.) We are personally requested by loss prevention to intervene (ie, they've seen someone on camera pocketing many big-ticket items around the store, etc. )The bottom line is, the only way to prevent these sorts of losses is thru having integrity. Unfortunately, with small product such as food or blind bags (trading cards are prone to this, too) people assume that the company makes a large enough profit to "absorb" these losses. Which, we don't. When many people have this mentality the costs add up - which is why theft raises cost for everyone. Please, please: as small as one BB pony may be, it hurts everyone if you decide to steal. It's not that hard to learn the codes for the ponies you want!(And, as someone mentioned, this is called "shrinkage" / "shrink", because it "makes profits shrink." But shrinkage includes things like ordering too much stock, having to put items on clearance, damaged stock, lost/stolen stock, returned items, etc.)That is the SAME exact policy at my store. I work at meijer and I think the policy is absolutely ridiculous. I've witnessed theft so many times and can't do anything. If the beeper on the doors goes off, I'm not allowed to follow them through the doors or look at their receipt or nothing. Sometimes people stop and all I'm allowed to do is tell them it's okay to go. A manager or greeter is the only person that can look at their receipt or stop them.. It's ridiculous.
those are ridiculous store policy's can you at least call the police when i worked at a gas station if someone stole somthing we wrote down their discripion and they were basically banned from the store and we could call the poilce if they stole anything even a candy they store mangers said call them first but we could it was best not to for small items thou but people would still get baned
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