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Author Topic: Barnes and noble problem  (Read 236 times)

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Offline Cassie85

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Barnes and noble problem
« on: March 04, 2014, 07:32:22 AM »
I got a gift card to barnes and noble for christmas. On january 24 I ordered a book through on of the merchants on barnes and noble website. Book never got to me, so after a lot of back and forth the merchant is going o be refunding my perchase. Only thing is that I through away my gift card one it was empty. Will the credit still come back to me?
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Offline bluerose9978

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Re: Barnes and noble problem
« Reply #1 on: March 04, 2014, 07:57:01 AM »
I think you need to call customer support at Barnes and Noble and have them reissue you a gift card to get your refund. You'd have to explain to them what happened. They'd know best how to handle the situation.

Offline ponylady

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Re: Barnes and noble problem
« Reply #2 on: March 04, 2014, 10:05:00 AM »
I agree that calling their customer support is going to be your best bet.  I am sure they will be able tell you exactly what will happen.

I am going to assume they will most likely issue you a new "gift card" or some sort of "store credit".
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