Arena Member Jeanne? Still need a refund...

[ValhallaLilly]

I've sent two PMS about it but no reply.
For a swap from her ecrater store I bought three ponies. One of them has a large ink stain on her leg, which was not mentioned or pictured in the description. I couldn't send it to my swap partner so it's just living with me.
I also ordered a Baby Pictures but when the package arrived he was missing with no reason why. Just a written note on the invoice for an $11 refund...which I've never gotten back.

[lovesbabysquirmy]

That's Jeanne Delaney...   She's on my list but keep trying to get in contact with her.  Eventually you'll touch base.  If you paid with a credit card, you can fight for a refund that way.

[Unicorn_pops]

Sorry to hear you are having problems with her. Maybe give her a couple more emails to answer but if still no response open a dispute with paypal (did you pay through paypal?)

[ValhallaLilly]

I did finally receive my refund. I'm assuming because of this thread.
I thought for sure I checked the list but either I forgot and didn't or didn't check it properly.
Thanks though guys!

[ponylady]

I was just getting ready to post here and say that she was on this morning. So perhaps your right that she saw this thread. Either way I am happy to hear that you were refunded. I am sorry about your troubles though. 

 

[lovesbabysquirmy]

Glad to hear you got your refund.  It's too bad it couldn't have been the pony/ies you bought from her. 

[CrystalCrown]

I purchased from her too, over a month ago. She cut off all communications with me right after I sent the payment. I've already been waiting over a month for her to ship out the ponies to me. I opened a paypal claim. Hoping this gets resolved soon.

ETA: she just got in contact with me though email. I just responded to her, hoping this will be resolved soon

[Ringlets]

I'm happy to see she is resolving things   She can be hard to contact but she does sort it out eventually. Its usually easier to contact her via email or ebay than through the Arena

[CrystalCrown]

Just wanted to add here: I received my refund from my Paypal case. She hasn't contacted me again about this either. I was really looking forward to getting those ponies.