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Messages - ChipsteRJ

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16
Trader & Shipping Support / Re: Ebay: Exorbitant Shipping Costs - Resolved
« on: February 01, 2018, 03:59:39 PM »
Thought I might touch base with everyone....

She offered me a $10 refund - I didn't respond. She asked ebay to step in.
Ebay sided with her. I appealed - ebay again sided with her.
I then called Ebay they said they would reevaluate my claim & transferred me to Paypal where I filed a claim. She never responded to the claim... Finally I got my money back. & both of us had eachother's feedback removed by ebay.

17
Wanted! / Re: Looking to get a G3 plush for my daughter
« on: February 01, 2018, 03:42:37 PM »
I have these 2, but no Dashie if you are interested:

https://chipsterj.ecrater.com/p/29791577/set-of-2-g3-plushies-pinkie-pie

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For Sale - For Auction / Re: GRAND OPENING OF MY eCRATER STORE!
« on: January 19, 2018, 04:28:37 AM »
I opened a new store! I will be working on it all year!

19
Trader & Shipping Support / Re: Ebay: Exorbitant Shipping Costs
« on: December 22, 2017, 06:02:07 PM »
I'm checking her feedback daily... I'm not the only one! Someone else gave positive " shipping is outrageous".

Here is the full description from the listing:

You are bidding on ­­­­My Little Pony Lot 9

 

Condition: All of these ponies are from my private collection and are in Great to Near Mint condition! However, with a VERY FEW exceptions, you will find: internal rattling (mostly in the G1 babies), missing tail hair, minor hair-cuts, minor scuffs and/or marks. Ponies that are pictured in their boxes are indeed MIB/MOC and have never been opened although their boxes/packaging may have minor damage, with the exception of the My Pretty Pony which has been opened but still has her original box, all instructions and all accessories.

***These lots will ONLY be listed ONCE, so if you want them, BID don’t just watch! These lots do not include Nirvanas and there are absolutely NO FAKIES!!!***

All ponies are coming from a smoke-free and pet-free environment. They have all been meticulously packaged and safely kept in boxes for a few years, now it’s time to find them new homes! The pictures shown were taken of the ACTUAL ponies. What you see in the picture is what you will receive!

You could not ask for better additions to your collection. I have collected these ponies over many years but now it is time to thin my herd. Please give them a good home! 😊

 

Shipping: I will ship to the domestic United States for the listed price on the bid. For shipping to Alaska, Hawaii, or outside the United States please message me and I will give you a quote because it WILL BE DIFFERENT THAN THE PRICE POSTED on the bid. (25.95 for 15 ponies) - never states clearly no combined shipping, but I guess it is implied by "listed price on the bid"

 

Returns/Exchanges: I do not do any returns or exchanges for any item listed. ALL SALES ARE FINAL!!! With this in mind, please feel free to ASK me any questions you may have on any item listed BEFORE you bid. I can also provide you with additional pictures via email if you require them. Thanks so much!

 

***Paypal only please!***

 

20
Trader & Shipping Support / Re: Ebay: Exorbitant Shipping Costs
« on: December 20, 2017, 05:16:58 PM »
I filed the case asking for a $23 refund. The seller would still profit nearly $7 from the actual shipping costs... Of course that would not cover the ebay & PP fees in full, but had they charged me a reasonable amount for shipping ($15-18) they would have paid less than $2 to ebay for shipping, but they charged $54 to ship  about 20 mixture of G1, G2 & G3 ponies in various condition from NM to baits. (ebay fees of nearly $5.50 for shipping alone)

I paid a bit over $80 total for all of these, but could (and should) have paid under $50. I have no problem paying $5-7/ pony if they were HTF or NM ones. More than 3/4 were pretty common and about 1/2 had some sort of issue.

Now the buyer is willing to refund $10 (of the $23 I requested)  and I have to decide whether to accept or not. I should probably take what I can, but that is still a $20 profit on my shipping charges. Not happy, but I rather be done with it... I'll probably think on it for a few days (I have until February 2018 to decide).

I have gotten ripped off with shipping many a time, but I can dismiss a $5 differential, I'm just not able to accept a nearly $30 overcharge!.... I can only imagine the shipping fee they charged for International Probably $100!


Now the seller wants to call it "buyer's remorse". I don't think I'm being unreasonable to someone who (perhaps unknowingly) violated ebay rules.   Actual + materials. Am I being unreasonable to request justice in shipping?

In an effort to satisfy your buyer s remorse, I am offering you this partial refund even though my policy CLEARLY states that I do NOT provide Refunds, Returns or Exchanges considering these items are in Used condition and in some cases are over 30 years old. I had also made it VERY clear to you that the shipping costs were AS POSTED in the auction and would not be changed as we had spoken BEFORE the auctions ended (Nope, I never messaged her prior, but I did after, so I might take partial responsibility) . Again, in this particular case, I cannot understand why if you had such a huge problem with the shipping costs did you continue to Bid, Pay and Receive the item BEFORE you started filing for refunds with eBay. This makes very little sense to me. If you had such an issue with shipping costs than you should not have Bid on the items in the first place. Again, nothing was hidden or sprung on you at the last minute. Everything was made clear and was up front from the time of your first message to me which was well before the auction ended. I hope that you take this offer of a partial refund so that we may be done with this and can finally move on. Thank you. I never messaged before the ordeal, so they must have been thinking of someone else.


Bottom line....  if you want a certain amount for your stuff put a reserve, DON'T AUCTION it or begin the bid at the lowest you are willing to sell it for (not jack up your shipping to the lowest acceptable price).

21
Trader & Shipping Support / Re: Ebay: Exorbitant Shipping Costs
« on: December 19, 2017, 08:00:45 PM »
So I called ebay tonight.
They did agree that sellers are obligated to charge a reasonable shipping fee. The statement in the listing is not enough to warrant a contractual agreement to charge double the actual cost.
They suggested opening a case against the seller requesting a partial refund and furnishing photos of the actual shipping charges. 

So, in a bittersweet week.... Something good happened on the evilbay!

There are always good & bad experiences, from a completely different seller I got the following:
I sent you a message via the paypal return but didn't know if you'd see it so thought I would contact you here. I guess when I listed this I didn't realize how light it was so I was able to send this first class instead of priority (the mailman said it goes in the same time) and save you some money on postage so I sent it back to you - thanks!

22
Trader & Shipping Support / Re: Ebay: Exorbitant Shipping Costs
« on: December 19, 2017, 03:20:04 AM »
I tried to leave feedback and the only thing I can't rate is the shipping.

Looking at ebay policy.... Looks like a grey area- I thought it was more strict at one point....:


Be sure to specify shipping costs and related service charges in your listings. This was done
What you can charge

Actual shipping cost: This is the amount for shipping the item. It should be what you paid the carrier. (Inflated, but looks like no limit)


Handling cost: This can include the cost of packaging materials and insurance cost, if any. ($29 handling cost??????) - the box cost $1.99!


Delivery confirmation and extra services: If you choose to use these options, you must add them to your shipping and handling costs, and you can only charge what they actually cost. Examples of services include: (No Extras)

Certificate of Mailing

Certified Mail

Collect on Delivery

Delivery Confirmation - free with Priority Mail and discounted with some other services when you print shipping labels on eBay

Registered Mail

Restricted Delivery

Return Receipt

Signature Confirmation

Special Handling


Tax and government-imposed fees: Only applicable federal, state, country, city, Value Added Tax (VAT), or equivalent taxes may be charged.

Tips:

If your shipping and handling costs are higher than average, consider explaining in your listing what the shipping and handling costs include. (Failed to do this)

We recommend that you provide tracking information. Using tracking information, delivery confirmation, or signature confirmation can help protect you if a buyer reports that they didn't receive an item. This is one of the qualifications for getting an automatic 5-star rating for shipping time.


If you want a certain amount for for something you put in a reserve price- yes, it costs $2 to put a reserve on, but charging $29+ extra on shipping with the the ebay fee... a reserve  would actually have been cheaper!
I have no doubts that the shipping costs deterred the seller from getting a better price.
- is this possibly fee avoidance? Even though either way ebay still gets their cut?

23
Trader & Shipping Support / Re: Ebay: Exorbitant Shipping Costs
« on: December 18, 2017, 08:26:44 PM »
I have wondered about this as well! I have noticed lately people charging upwards of $40 for posting 5 ponies inside the U.S! I would be interested to hear what ebay has to say, as it seems an underhanded way of charging people. I almost bid on a few lots but noticed how high the shipping was and worried the seller was ripping people off.

Yeah, shipping costs sure are crazy! Makes buying from overseas affordable!
Sending overseas is a big hit to the wallet, I sent 70 ponies to Sweden 5 weeks ago and shipping cost $75! ( I paid $50 to have 30 shipped to me Domestically standard not Priority.... over charged by $29)

24
Trader & Shipping Support / Re: Ebay: Exorbitant Shipping Costs
« on: December 18, 2017, 07:12:37 PM »
I heard a response from the seller:

Considering the EXTREMELY LOW cost of each lot, you STILL are having issues with this? Are you serious? You are the only buyer giving me issues with this. You got these ponies for an UNREAL price. But still you are unhappy. If you were not happy with buying these and paying for the shipping prices then perhaps you should not have bid on the items at all. I made it very clear to you before the listings ended that combined shipping was not available and that the shipping prices were stated as is. No refund will be available for this. I do apologize but once again everything was upfront and nothing was being kept secret from you. You knew the shipping cost when you bid on the items. I hope you realize your own mistake and learn not to make it in the future. Next time perhaps you should not bid on an item if you are unhappy with prices.


.... After I found out about no combined shipping I ALMOST requested to cancel.


Now to decide Neutral or Negative. I did get what I paid for, so Negative might be too harsh????

25
Trader & Shipping Support / Re: Ebay-Why Aren't Buyers Leaving Feedback?!
« on: December 18, 2017, 07:06:07 PM »
It is this way in the world.... I work customer service we send a survey after EVERY call. The average return rate is about 8%. This stinks because my ratings are determined by only 8% of my contacts.

I am guilty of it, I do it in batches (when I think about it) If I had to guesstimate it would be about 70%.

Right now sales may mostly be for Christmas, so when you buy something for someone else you may not even open the package until the recipient see it.

26
Off Topic / Re: ... but the fire is so delightful...
« on: December 18, 2017, 05:24:46 PM »
I sweat all the time. I still have my fan on at night. Only have a thin MLP throw blanket as of yet.
I think the rest of the apartments heat mine up.

Funny I should find this post today.... I was just thinking as I was driving to work today...
In winter 40 degree weather = shorts, In summer 40 degree weather is time for a sweater.
So far this season we have only had 3 days of single digits. I love the cold, but hate driving in the snow.

... wondering when if at all I will need to break out the feather blankets.

27
Trader & Shipping Support / Ebay: Exorbitant Shipping Costs - Resolved
« on: December 18, 2017, 05:15:33 PM »
I bid on 2 small lots from the same seller not realizing they didn't offer combined shipping.  The Shipping was stated at well over $25 for each lot, so I paid $53.45 in shipping. Almost double the cost of the combined price of the 2 lots (under $35).

2 Boxes arrived today
Cost of the boxes $1.99 each
Cost of shipping $10.05 each.

What do I do about the $29+ in Exorbitant fees?
I entered into a contract for the stated shipping fee, but ebay also has something against exorbitant shipping costs?

Granted I got the lots for a steal, probably the shipping turned everyone else away.

I'm kind of feeling bad for the seller, I got a good deal on the ponies, but I can't dismiss a $30 shipping overage!
I know the seller still has to pay ebay for the shipping fee, but they should never have charged this much in the first place. I even messaged them before paying to ask for combined shipping in a MEDIUM flatrate box (under $15).


What Should I do?

Obviously I messaged the seller asking for a reasonable explanation for stealing my $30. I would have let $5 or $6 slide as I know how expensive ebay fees are.

I don't want to be the one to tarnish a perfect rating, but unwilling to work with me on combined shipping - not even using a packing service. Each was in a ziplock no paper, peanuts, bubble wrap or air pillows. Not even a self printed label just Ziplocks, tape & a box.

Thought I might touch base with everyone....

She offered me a $10 refund - I didn't respond. She asked ebay to step in.
Ebay sided with her. I appealed - ebay again sided with her.
I then called Ebay they said they would reevaluate my claim & transferred me to Paypal where I filed a claim. She never responded to the claim... Finally I got my money back. & both of us had eachother's feedback removed by ebay.

28
Many listings ending today

29
Are they over?

30
Following!

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