Ebay invoicing issues...

[Whippycorn]

Oh my gosh I am having a nightmare with Ebay this weekend! 

So, buyer wins several auctions and I send an invoice with combined postage. But when she clicks on the invoice to pay, it only shows her one of the ponies. I resend the invoice and it seems to show all three ponies but not postage discount. Resend again and nope.

I checked the 'view order details' on my sold page and it says the right total amount but has the wrong postage amount listed?!  I've also sent several other combined postage invoices which have a similar error on the 'view order details'. I haven't heard from those buyers yet, but I'm worried they will have the same issue. 

Has anyone experienced this and were you able to fix it somehow?

For this buyer, she's going to try to pay for one and then I will discount the others individually...I hope that will work. But I don't want to have to do that will all my buyers from this weekend!

Help me please, clever pony peeps!

 

[lunar_scythe]

wen I sold a couple things to the same person, the way it showed up was the whole shipping amount on one auction, and the other with $0.00 for shipping.  They paid like normal, and it worked.

[Whippycorn]

So we managed to sort it by paying for one with postage and then sending a new invoice for the others with free postage. Go figure!  At least my buyer was lovely about it. And the other invoices seemed to work OK so panic over. Is it just me or is Ebay really glitchy since their redesign?