TCB > Trader & Shipping Support
eBay shipping overcharge and seller noncommunication - what do?
ZeldaTheSwordsman:
Back in late May, I bought a Transformer off eBay. The shipping charge was $10.20. But the actual shipping amount on the box was $6.35 - so the seller overcharged me by $3.85. I've messaged them multiple times, but they haven't responded. What should I do? I haven't left feedback on the order yet, because I was hoping to resolve the matter first.
Meadowhaven:
Sometimes a seller includes the shipping materials charge in their total shipping price. To pay for the box/envelope (which can be pricey), bubble wrap/packing material (also very pricey), tape, labels, etc. that was used to ship the item safely. That might be their reasoning?
tailrustedtealeaf:
Honestly, I would not press for it. The shipping charge is still subject to fees. If the price including the extra $3 is still reasonable, I would count it as a fair exchange and go on my way. Kind of a "pick your battles" thing more than anything.
You can review the seller however you like, however. I have sold on eBay and Mercari so that's my perspective as someone who primarily sells versus buys (at least at this point in time).
--- Quote from: Meadowhaven on June 21, 2023, 12:10:14 PM ---Sometimes a seller includes the shipping materials charge in their total shipping price. To pay for the box/envelope (which can be pricey), bubble wrap/packing material (also very pricey), tape, labels, etc. that was used to ship the item safely. That might be their reasoning?
--- End quote ---
This, too.
lovesbabysquirmy:
Honestly, in the glory days (ha! bad joke!) of buying, selling, and trading online.... this was a BIG deal! A honking big deal! It even had its own section on the Bad Trader List...
But these days when you are very lucky to actually have received the item you looked at online images of, and hoped would be shipped to you, three dollars is not very much of a big deal anymore.
Congrats on your TF! The fact that it arrived to you in some form of box, and all the parts still work, is a MIRACLE in of itself.
achab1984:
--- Quote from: lovesbabysquirmy on June 22, 2023, 06:20:04 AM ---Honestly, in the glory days (ha! bad joke!) of buying, selling, and trading online.... this was a BIG deal! A honking big deal! It even had its own section on the Bad Trader List...
But these days when you are very lucky to actually have received the item you looked at online images of, and hoped would be shipped to you, three dollars is not very much of a big deal anymore.
Congrats on your TF! The fact that it arrived to you in some form of box, and all the parts still work, is a MIRACLE in of itself.
--- End quote ---
I know it's sad. I have seen people have Breyer horses shipped to them in bubble envelopes! It's just crazy!
I know that its sucks to be over charged.
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