A trademe woe (RESOLVED)

[Endocat]

How are you doing Adam?  Any luck yet?  *fingers crossed*

[terabithianprince]

Hey...I found out the date I bought her was February No reply to any of my emails from the seller. So I felt I had to contact them. Once they've replied I'll let you know. I have the link to report a seller too and I have her bank deposit details so if trademe can't give her a nudge, then I'll definitely be considering reporting her. But since she has had my money since February...it's doubtful that she still has it.

Needless to say...I don't think I'll be buying from them again.

[ponylady]

Oh no, Feb?  That's no good 
 
I wish you the best!
 

[terabithianprince]

Here is trademe's reply to my contact...


I will pop them a quick email encouraging them to get in touch with you.

Unfortunately as the listing is older than 45 days - you will be unable to place feedback on this listing. (WHAT!? How are others meant to know about this then?)

If you have paid for this item could you please file a written non-delivery complaint so we have a good record of this complaint which we can investigate for you. You can 'report the seller' through this page:

  Trademe...sigh. This is the update from trademe's response.

[lovesbabysquirmy]

You can always share with us who this seller is!    *pony hugs*

[Sea_Breeze]

Yep 45 days is it and unfortunately you only have 30 days to claim your listing fees if a buyer flakes out. I learnt that the hard way too patiently waiting for payment.

[terabithianprince]

I guess I'll file that report. The last time this person got in contact me was April. I feel a bit mean but hopefully trademe can reach some agreement.

[nhal039]

Ahh trademe sucks for helping people out, sorry to here your story : (
I think you should post the seller on here... name and shame I say, thats so crap of them. I will flick you a pm of sellers I am not to happy with I wouldnt be suprised if one of them is them... and dont worry kiwi peeps I know... its not you lol ; )

[terabithianprince]

Update: The seller has finally been in contact with me and my pony should be in the mail. Fingers crossed!

[Ringlets]

Good to hear Lets hope they finally send your pony now ! *sends positive thoughts*    

[TornadoLovesMelody]

Good to hear that it's on its way. I hope it gets to you safe and in the condition described.
However I would encourage you to leave appropriate feedback in the thread you saw for them here, so that trademe people know what they're dealing with.

Best of luck to you  - keep us posted.

[ponylady]

Update: The seller has finally been in contact with me and my pony should be in the mail. Fingers crossed!

*fingers crossed for you*  I guess better late than never 

[silverskimmer]

Oh Adam, that sucks! I'm so glad that's never happened to me.  hope you get your ponies soon.
It'd be great if we knew the name of the seller, so we can stare clear of them in the future

It's Shawn by the way, heh

[terabithianprince]

I'll PM you the name Shawn. Hoping my pony turns up this week.

[terabithianprince]

Bump for a final update: The pony and her friend were received but both had problems. So I swapped one of them for a friend's and am trying to work on the other one.

Thanks everyone for the support/advice and I will be buying from other people from now on.